Zapium 2026: Benefits, Features & Pricing

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Wondering if Zapium is right for your organization?

Our Field Service Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Zapium

4.8

(62)

Pricing

Starting at $30.00 per year

About Zapium

FieldCircle is a field service management solution that helps businesses streamline processes related to order management, inventory tracking, leads monitoring, and more on a centralized platform. Designed for businesses in manufacturing, HVAC, construction, oil and gas, and more, it enables staff members to validate claims, track reimbursements, and monitor expenses.

FieldCircle's customer management module allows team members to create client profiles with information, such as name, address, contact details, related tasks, and more. It lets field employees can utilize the built-in maps to plan routes and manage territories based on territory name, code, and distributors. Additionally, supervisors can track employee locations, monitor call activity, manage timesheets, and track employee performance from within a unified platform.

FieldCircle comes with an application programming interface (API), which lets businesses integrate the platform with several third-party solutions. It also provides iOS and Android mobile applications, which lets employees manage operations remotely. It is available on monthly subscriptions and support is extended via email, phone, FAQs, and other o...

Zapium Screenshots

Zapium Pricing and Plans

Starting price: $30.00 per year

Free Trial

Free Version

Essential- $10/User/Mo

Pricing available upon request

Plan includes:

Unlimited Work Orders with Attached Images
Unlimited Preventive Maintenance
Asset Management
Unlimited Request Users
Calendar-based, Drag and Drop Scheduling
'QuickBooks Online' Integration
Location and Sites Management
6 Months Access to Analytics and Reporting

Professional

$30.00

per user, per year

Plan includes:

Custom Forms and Checklist Builder (Procedure)
Custom Work Order Categories, Fields and Statuses
Parts and Inventory Management
Common Email Setup for Requests
Labor and Cost Tracking
Contract Management
E-sign Documents
QR Codes
Downtime Tracking

Business

$50.00

per user, per month

Plan includes:

Clubbed Work Orders(Projects)
Auto Report Generation and Sharing
Condition-Based Maintenance Triggers
Failure Codes
Procedure Scores(PM Score)
Single Window Quote Comparison
Asset Insights
Open REST API
Meter Analytics
AI-Powered Checklist and Procedure Generation

Enterprise

Pricing available upon request

Plan includes:

Multi-asset Work Orders and PM
Escalation Workflows
Smart Checklists(Condition-based Forms with Advanced Logic)
Workflow Automation (Free upto 3)
Advanced Scheduling and Dispatch
External Work Orders
PO Approval Workflows
IoT and Sensor Integration
Custom Integrations
Automations

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Zapium Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of Zapium
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
API
Asset Lifecycle Management
Asset Tracking
Audit Management
Audit Trail
Automated Scheduling
Barcode/Ticket Scanning
Barcoding/RFID
Calibration Management
Checklists
Commercial Properties
Compliance Management
Contact Management
Contract/License Management
Contractor Management
Corrective and Preventive Actions (CAPA)
Cost Tracking
CRM
Customer Database
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Dispatch Management
Documentation Management
Document Management
Document Storage
Downtime Tracking
Drag & Drop
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Asset Management
Facility Scheduling
File Storage
Fixed Asset Management
For Mechanical Equipment
Forms Management
Historical Reporting
Inspection Management
Inventory Control
Inventory Tracking
Invoice Management
Job Management
Job Tracking
Maintenance Management
Maintenance Scheduling
Materials Management
Monitoring
Multi-Location
Parts Management
Predictive Maintenance
Preventive Maintenance
Purchase Order Management
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Recurring Appointments
Reminders
Repair Tracking
Reporting/Analytics
Reporting & Statistics
Resource Allocation
Scheduling
Search/Filter
Self Service Portal
Service Level Agreement (SLA) Management
Service Request Management
Status Tracking
Task Management
Task Scheduling
Technician Management
Third-Party Integrations
Vehicle Information
Vendor Management
Warranty Tracking
Workflow Management
Workforce Management
Work Order Creation
Work Order Management

Zapium Integrations

QuickBooks Online

Calendar 365 for Dynamics

Google Calendar

Zapium User Reviews

Overall Rating

4.8

Ratings Breakdown

77%

21%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.8

Functionality

4.7

Ryan P.

Verified reviewer

Construction

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed December 2025

Versatile! Even in the field!

Technicians can use the mobile app on the go to update task statuses, check assignments, add photos or notes, and stay productive without being tied to a desktop.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Zapium makes it much easier to create, assign, and track work orders, whether for routine maintenance or reactive repairs, saving time and organizing work more efficiently.

Cons:

While the platform is powerful, advanced customization takes time or technical effort, especially if your workflows are unique or complex.

Shanganani M.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Reviewed July 2024

The best Field Service Management Software so far

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Dispatching Module Scheduling Product History Assets and Customer module Opportunity, Estimates and Sales order Module Reports

Cons:

Nothing so far, Field Circle need to improve with reports. May be customised reports and be able to have individual asset report with all the history of what was changed when and by who

Reasons for switching to Zapium

Solar Winds was not properly managing our Assets, Fields Technicians, Customers and Incidents

Suraj R.

Verified reviewer

Mechanical or Industrial Engineering

201-500 employees

Used weekly for more than 2 years

Reviewed July 2024

Software for Effective Field Services

We are using FieldCircle for more than 2 year and we are getting better technical support if we have any issue.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Inexpensive and easy to use. Work orders and reports are available instantly

Cons:

Lack of advanced customization options is a concern. Improving dashboard features to enable users to create their own reports and dashboards would be beneficial.

Reasons for choosing Zapium

Inexpensive and The ease of use, mobility, responsiveness of the support team.

RAMNATH M.

Verified reviewer

Electrical/ Electronic Manufacturing

201-500 employees

Used daily for more than 2 years

Reviewed July 2024

TO CREATE FIELD COMPLAINTS REGISTER

i AM VERY SATISFIED WITH THE APP DESIGN AND ITS VERY SIMPLE TO UNDERSTAND

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

GENERATION OF THE REPORTS AND ITS USERS FREINDLYNESS

Cons:

NETWORK ERROR AND FREQUENT UPDATES USED IN THEAPPS

Reasons for switching to Zapium

ONE IS PRICE AND 2NDLY USESRS FREINDLY. EASY TO USE. HAVE BETTER FEATURES THAN THE ZOHO

MOULI C.

Verified reviewer

Facilities Services

11-50 employees

Used daily for less than 2 years

Reviewed August 2025

Work Order Management Made Simple

The downtime tracking feature has given us better visibility into machine performance The learning curve was smooth, and the ongoing support from the team helped with successful onboarding.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ensures maintenance standardization Makes it easier to enforce maintenance policies and track performance over time.

Cons:

Even though The ability to set default permissions for new users would be helpful, it's a manageable aspect that the team is actively considering for enhancement.

Amlendra S.

Verified reviewer

Machinery

51-200 employees

Used daily for more than 2 years

Reviewed May 2025

Great Customization, Easy to Use

We’ve seen a major reduction in emergency maintenance requests since implementing the software. The centralized system ensures all team members are aligned and informed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The role-based access control ensures data security and limits access to authorized personnel. This feature saves time, improves productivity, and supports smarter decisions.

Cons:

The mobile app is great but tracking feature need improvement. Further improvement could enhance usability, and overall user satisfaction.

Lokanatha S.

Verified reviewer

Facilities Services

11-50 employees

Used daily for less than 2 years

Reviewed July 2025

Automation That Saves Time and Effort

Real-time notifications and alerts help in proactive maintenance planning Collaboration among technicians and managers has improved thanks to the centralized communication features.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Helps manage service requests efficiently Improves communication across departments and ensures that all maintenance is properly documented.

Cons:

While The reporting engine could be more flexible, it reflects a broader scope for user-specific personalization going forward.

Siddharth P.

Verified reviewer

Machinery

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2025

Excellent for Team Productivity

FieldCircle has been a great investment, saving us time and costs by optimizing our maintenance schedules.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The centralized dashboard gives us full visibility into our maintenance operations. This feature saves time.

Cons:

Some advanced reports need extra setup. Something that can easily be improved in future updates. Further improvement could enhance usability, performance, and overall user satisfaction.

Sairam P.

Verified reviewer

Machinery

51-200 employees

Used daily for less than 2 years

Reviewed May 2025

A Must-Have for Service Teams

The software’s user interface is intuitive, making it easy for both new and experienced users. The customization capabilities have allowed us to tailor the platform to our unique needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to attach images and documents to work orders makes troubleshooting much easier. This feature saves time.

Cons:

We haven't have across any cons as of now. For us it's fullfilling our requiremnets and we are happy with the features.

Chandrashekhar B.

Verified reviewer

Machinery

51-200 employees

Used daily for more than 2 years

Reviewed April 2025

A Game-Changer for Our Maintenance Team

The automation of preventive maintenance has helped us reduce downtime and increase equipment reliability.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I truly appreciate how it seamlessly automates preventive maintenance scheduling — significantly reducing unexpected equipment failures and ensuring smooth, uninterrupted operations.

Cons:

The mobile app offers a great user experience overall, but adding more offline features would make it even more versatile and reliable on the go.

Showing 1 - 10 of 62 Reviews

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