OnSite 2026: Benefits, Features & Pricing

We've been with Shopworx since 2013 and since that point we have been able significantly grow our business, adding equipment, a second building and more decorators at the same time as being able to reduce some of our administrative and office personal. Shopworx has made it possible for us to streamline a lot of the order management process and proofing and given us online order checking for us and our customers. It has also allowed us to have all the data for our business in one place and to be able to run reports that help us track all aspects of our business. We do contract decorating, direct sales and online sales and Shopworx handles all of the different scenarios that we could possibly need it for. Having been a decorator for 23 years before finding Shopworx, the past 7 have been by far the best.

It's an amazing tool to help your run your business. We couldn't do half of what we're accomplishing without Shopworks. I must warn however, it's complicated and incredibly deep. 3-4 years later we're still only using 80-90% of the tools/modules. It takes a team of dedicated, intelligent, and capable people to implement and..... it's it's well worth it. We survived without Shopworks up until about 10 staff members but then life became chaos. We made the jump and are thrilled. 3-4 years later our staff of 40-50 people uses it daily.

Overall good. As our business has grown its been hard to grow with Onsite due to all of the manual steps.

Outside of the efficiency we've realized, the best thing has been the staff. Everyone we work with is knowledgeable, passionate, and quick to help or offer suggestions. They have listened well to what we need and have helped us approach things from new perspectives.

Overall the move to Shopworks was worthwhile and a step forward for us. I do run in to frustrations at times knowing that there is a better way for some areas with our old software, and would like to see some of those improvements come forward. I recommend someone looking to make a change, take a deep dive so they know all of the nooks and crannies. We spent a fair amount of time reviewing, and still found some unpleasant surprises that we had to work through. We changed from our old software for a reason, they weren't perfect either. It was worth it in the end, and the transition support was solid.

The organization and overall efficiency that can be achieved with this product has changed the way we handle our artwork, purchasing, receiving, shipping, and invoicing. When there is a question, the support is quick to answer and also very helpful. I would recommend this product.

Our experience has been great. [SENSITIVE CONTENT] is a great resource and the support is top notch.

It's been a godsend to have this program and couldn't imagine operating the business without it.

We have much better business organization by using OnSite. The ability to search and find data is so much easier. The real-time experience for all of our employees to find information without hunting for someone to answer questions has created much better efficiency for us.

We started January 1 with [SENSITIVE CONTENT HIDDEN] visiting our location and helping us get started. The first 3-4 weeks were a disaster. Slowly we began understanding and able to use the software more comfortably. It is not a time saver, but we like the way that all is connected. It is very difficult to know what all it does. It was a rough first year on the software. We have found many obstacles getting it work in our system but are slowly overcoming. We have found that you almost have to be an expert in using the system to overcome these things. Hoping next year is smoother. Glad that [SENSITIVE CONTENT HIDDEN] is in his new position. Hoping for lots of new things with fewer quirks. Also seems like the accounting part is an after thought. Very klunky for an accounting program.