Opensend 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Opensend

4.9

(63)

Pricing

Starting at $500.00 per month

About Opensend

Opensend is a digital marketing platform designed to enhance the way e-commerce businesses engage with their website visitors. Opensend offers a suite of tools that leverage first-party data collection to transform unidentified site visitors into identifiable contacts for retargeting purposes. Utilizing technologies such as email and physical address capturing, along with device data, Opensend enables real-time retargeting through personalized multi-channel marketing campaigns.

Opensend Screenshots

Opensend Pricing and Plans

Starting price: $500.00 per month

Free Trial

Free Version

Tier 1

$500.00

flat rate, per month

Plan includes:

2,000+ emails
$0.25 per email delivered
10-50k monthly visitors

Tier 2

$1,000.00

per month

Plan includes:

4300+ emails
$0.23 per email delivered
50-150k monthly visitors

Tier 3

$2,000.00

per month

Plan includes:

9500+ emails
$0.21 per email delivered
100-300k monthly visitors

Enterprise

Pricing available upon request

No plan information available

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Opensend Features

Popular features found in Lead Capture
Campaign Management
Contact Management
CRM
Data Extraction
Data Import/Export
Email Marketing
Lead Nurturing
Lead Segmentation
Online Forms
Pipeline Management
More features of Opensend
A/B Testing
Alerts/Notifications
API
Contact Database
Conversion Tracking
Dashboard
Engagement Tracking
For eCommerce
Geotargeting
Lead Capture
Lead Distribution
Lead Notifications
Third-Party Integrations
Visitor Tracking
Web Forms
Website Visitor Tracking

Opensend Integrations

Klaviyo

Integration rated 5.0 from 19 reviews

Zapier

Webhook Relay

Braze

Shopify POS

Iterable

See all 7 integrations

Opensend User Reviews

Overall Rating

4.9

Ratings Breakdown

92%

Secondary Ratings

Ease of Use

5.0

Value for money

4.9

Customer support

5.0

Functionality

4.9

Sam Z.

Verified reviewer

Retail

51-200 employees

Used daily for less than 6 months

Review source

Reviewed November 2025

A Quick Win For Your E-Commerce Business

Great support team, easy setup, and strong ROAS, make it a no brainer to add to your markeitng mix, and build your owned audience faster.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Opensend makes onboarding easy, particularly for Shopify sites, but also for other major e-commerce platforms and even custom integrations. It is possible to sign up and start collecting emails on the same day.

Cons:

It takes making adjustments to collection rules to dial in the best between collection volume and quality. This is not so much a problem, as it is a process of improvement.

Reasons for choosing Opensend

Easier implementation and more trusted overall in industry.

Libie M.

Verified reviewer

Consumer Goods

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

Quality over quantity!

Opensend provides email addresses of real people, that actually convert (vs. competitors who provide email addresses that don't open/engage, and decrease deliverability). Opensend is the way to go, and I've tried them all!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The onboarding was really seamless, the quality of the email addresses provided is much higher than other providers

Cons:

It's a bit more expensive per email address than competitors, but I think thats because the addresses they provide are higher quality and more likely to convert

Reasons for switching to Opensend

deliverability with retention.com was decreasing, and high spam complaint rate

Morris E.

Verified reviewer

Apparel & Fashion

51-200 employees

Used monthly for less than 6 months

Review source

Reviewed June 2024

Great Source of High Value Customer Acquisition

Ratings Breakdown

Ease of use

Functionality

Pros:

Opensend does a great job of identifying our anonymous site traffic. The ability to define and customize your target audience is huge as it allows us to curate a high value audience of customer acquisition within our comfort zone and at a positive ROI

Cons:

We do sometimes get passed leads that are already part of our database

Eliza S.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 6 months

Review source

Reviewed August 2024

Leveraging partnerships for scalable growth and exceptional customer service

We noticed a YoY decline in new sign-ups, so we tested new email captures and optimizations. Seeking alternative solutions to attract more visitors and increase brand awareness, we turned to Opensend. This allowed us to drive new visitors to the site and generate additional revenue. Once new visitors are captured and added to your ESP, it's crucial to implement a strategy to nurture these audiences differently than usual across your Flows and Campaigns.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I appreciated about working with Opensend is their comprehensive approach to explaining the platform and its functionality. They provided all the necessary details, allowing me to confidently introduce the brands I work with to this new platform. The level of customer service and their thorough responses to optimizations and questions were impressive.

Cons:

When implementing any new platform that identifies site visitors, it can initially seem concerning. However, having a comprehensive plan to nurture these contacts is crucial. We received excellent resources to support this process. While some best practices may not suit every brand and service, nothing stood out as problematic. Just ensure to monitor early on and adjust the strategy as needed.

Reasons for switching to Opensend

Due to the qualified lead capture and the cost it was too expensive to manage.

Jordan E.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 2 years

Review source

Reviewed September 2024

Opensend is a must!

We love working with Opensend. They are very transparent and so helpful. The dashboard is easy to understand and they're incredibly responsive to any questions our clients have!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How it enables us to scale our client's email revenue!

Cons:

It would be nice to get automated reports sent to users on a weekly basis with WoW results, so customers are reminded of the value without having to login to the dashboard.

Reasons for switching to Opensend

More transparency and the ability to control our own emails.

Barak O.

Verified reviewer

Consumer Goods

11-50 employees

Used daily for less than 6 months

Review source

Reviewed June 2024

Super Happy With Opensend and can't recommend them enough

Their people are great and they really do care about how we get on with the platform and to see that we maximize results. If you're looking for high quality with high quality people - at a great price, look no further.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Opensend was great - I've also used a competitor of theirs in the past; but the folks at Opensend blow the competition away in terms of level of care and customer engagement. The dashboard is easy to use and the tech is effective. We've added thousands of new emails to our newsletter database and sales have been growing!

Cons:

not too much here to talk about here yet. It's been a great and positive experience.

Reasons for switching to Opensend

Retention.com wouldn't take us on - wasn't happy with their lack of support

Steve M.

Verified reviewer

Apparel & Fashion

51-200 employees

Used daily for less than 6 months

Review source

Reviewed May 2024

A great data enrichment partner!

Overall an amazing experience the team is great, very communicative and knowledgeable in the space.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They went above and beyond in regards to what they said they would do in their pitch. The product over delivered and we had an amazing trial run and it continues to perform well after the trial period. The team is great and are extremely helpful. Excited for the new products on the roadmap as well.

Cons:

I'd like a little more control personally on how to control the quality of the identification of the number of users that come to the site. Currently that is fully managed by the algorithm and the team. There are times I would want to be more aggressive if I know I'm bringing in a lot of new traffic or making a big push. But in those cases I would just let the team know to ease up on the parameters which I have discussed with them and they told me it was not an issue at all.

Reasons for choosing Opensend

They are constantly innovating and evolving their product, great founder and team.

Reasons for switching to Opensend

The team seemed very knowledgeable in the space and trustworthy. They seem to want to continue to evolve the product and help marketers.

Katie C.

Verified reviewer

Online Media

11-50 employees

Used daily for less than 12 months

Review source

Reviewed May 2024

Invaluable Software For Our Email Marketing Clients

Customer service is unmatched, ROI for all of our clients is through the roof, and it is a smart tool to help us help our clients grow and gain extra revenue.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Opensend lets our clients gain instrumental extra revenue on the daily while growing our email list. All around, it helps our clients expand our email marketing efforts and grow our customer base in a way we otherwise wouldn't be able to.

Cons:

Nothing, Opensend thus far has been easy, cost-effective, and overall beneficial to our clients.

Reasons for choosing Opensend

Better capabilities, better customer service, better ROI potential.

Kate L.

Verified reviewer

Business Supplies and Equipment

51-200 employees

Used daily for less than 12 months

Review source

Reviewed November 2025

Great experience so far

Overall I've been happy with Opensend. Set up was easy, their team did basically everything for us. Implementing with Klaviyo was a breeze and we started seeing additional revenue come in really quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Super easy implementation, great communication from the Opensend team, team is always willing to hop on a call to get things figured out.

Cons:

I wish they had the ability to qualify the emails for us before passing them to our ESP, as I've done with other similar companies before.

Alfredo L.

Verified reviewer

Consumer Goods

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2025

Definitely recommend Opensend

Fantastic. Would recommend to anyone who needs options for email lead generation. As mentioned, I was skeptical at first but decided to give them a try. I'm very happy I did! Our revenue has grown from Opensend and the leads I've gotten from them consistently perform. Obviously not all of them, but many more than I initially thought!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I was skeptical at first because I thought I'd only get a bunch of cold leads but I was very surprised to see the generally good quality of the leads. In fact, my Opensend segment in Klaviyo sometimes outperforms my usual list. Pricing is fair and the support is great! They helped me integrate and solve a few hiccups in a very timely and professional manner.

Cons:

So far, I don't have any complaints. It's working. And their support is reliable and professional. I consistently get new leads from them that are performing well.

Showing 1 - 10 of 63 Reviews

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