SiteGiant 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

SiteGiant

3.9

(11)

Pricing

Starting at $19.61 per year

About SiteGiant

SiteGiant is an ecommerce platform for online sellers in Malaysia. It allows them to sell across multiple channels, including marketplaces, social media, and their own webstore. The platform caters to businesses of all sizes, from small and medium enterprises to large corporations.

Key features of SiteGiant include multichannel selling, inventory management, and order fulfillment. The multichannel selling feature lets merchants sync their products and sell on various platforms. The inventory management system provides real-time tracking and control over stock levels across all sales channels. The order management system streamlines the fulfillment process for orders from multiple sources.

SiteGiant also enables merchants to create and manage customer loyalty programs. This includes features such as member vouchers, cashback, and reward points. The platform also offers advanced reporting and analytics, giving merchants insights into their business performance.

SiteGiant Screenshots

SiteGiant Pricing and Plans

Starting price: $19.61 per year

Free Trial

Free Version

Basic

$19.61

per year

No plan information available

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SiteGiant Features

Popular features found in Multi-Channel eCommerce
Catalog Management
Inventory Tracking
Marketplace Integration
Multi-Channel Marketing
SEO Management
More features of SiteGiant
Accounting Integration
API
Channel Management
Customer Accounts
Customizable Templates
Data Import/Export
Data Synchronization
Discount Management
eCommerce Management
Electronic Payments
Inventory Replenishment
Mobile Commerce
Multi-Location
Order Management
Product Data Management
Promotions Management
Purchase Order Management
Real-Time Data
Real-Time Updates
Reporting & Statistics
Retail Inventory Management
Returns Management
Sales Reports
Shipping Labels
Shipping Management
Shopping Cart
Third-Party Integrations
Website Management

SiteGiant User Reviews

Overall Rating

3.9

Ratings Breakdown

45%

36%

18%

Secondary Ratings

Ease of Use

4.0

Value for money

4.0

Customer support

4.2

Functionality

3.8

Lye Quan L.

Verified reviewer

Events Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

The support team is very responsive, worth for the money.

SiteGiant support team is friendly and very helpful. SiteGiant has an onboarding session to guide you on how to use the system. Their professional team members answered our every inquiry and solved our issues. We will encourage you all to approach them if you are looking for an eCommerce solution to expand your business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Good support team, plenty of useful features and worth the money.

Cons:

It would be good if SiteGiant can produce and upload more tutorial videos on Youtube.

Kathrine T.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 2 years

Review source

Reviewed March 2020

Helpful eCommerce Partner

Very user friendly and easy to use. Highly recommended.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is very user friendly and it can easily link all my products together where I do not need to manage them in the individual place, everything can be done in SiteGiant Platform. This save me a lot of time and I can spend more time to do marketing and boost my sales!

Cons:

Overall is good but maybe can improve on the CSV file

Reasons for choosing SiteGiant

More reliable and the company is more responsible

Kian Seng M.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Gross profit report designed by college student

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It sync inventory across all marketplaces

Cons:

Our dearly beloved gross profit report, I must say, exhibits all the sophistication and meticulousness of a last-minute scramble on a college term project.Picture this: you erringly punch in the wrong figure for a product cost, or worse yet, leave the field vacant. What happens next? Oh, prepare for a journey. You are obliged to transform into a digital archaeologist, delving into the data in search of the affected SKU using the mere clue of an order ID.But the fun doesn't stop there, no, no. You then find yourself in the relentless grind of updating each and every product cost manually, order by order. One can't help but sigh at the bitter irony as the whole point of implementing an ERP system, supposedly our knight in shining armour for efficiency, fades into oblivion.And just when you're yearning for a lifeline, the Sitegiant support team, as fate would have it, turns out to be more of a bystander than a rescuer in this scenario. Alas, technology that was supposed to ease our burdens seems to have conspired to multiply them instead.

Li Wen Y.

Verified reviewer

Semiconductors

10000+ employees

Used daily for less than 2 years

Review source

Reviewed February 2023

System easy to use, the best choice for e-commerce business

If SiteGiant can provide 24 hours customer service, it will be good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I’ve tried other eCommerce platforms and found that SiteGiant is my choice. Their features and customer service are impressive, and I will continue to subscribe SiteGiant for the good of my business.

Cons:

The interface is simple and easy to understand. There are plenty of features such as inventory management, or order fulfillment setting available to suit our business needs. The tutorials provided are easy to understand too. When I have any questions, I can always talk to their customer service team, and they will answer my questions in a short time.

Kelvin L.

Verified reviewer

Arts and Crafts

11-50 employees

Used daily for less than 2 years

Review source

Reviewed February 2023

System very stable, I can manage all my stores in a single platform

I’m selling on Shopee, Lazada, and Tiktok shop. SiteGiant ERP system is very useful for my eCommerce business. I can use it to set different pricing for different stores, and I don’t need to log in to each platform to change my product details and pricing. All can be done in SiteGiant!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is very stable. I can bulk edit product details, control inventory, fulfill orders and manage orders return all in one place.

Cons:

In the future, SiteGiant may look into providing multiple-language tutorial guides for merchants.

Alem S.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2020

Worst Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Marketplace Integration looks promising but hasn't tried it. Because it's already 3days I'm still waiting for support to reply.

Cons:

Worst support ever. 3days still not reply to my email.

Reasons for choosing SiteGiant

Marketplace Integration

Reasons for switching to SiteGiant

24/7 support

Vendor Response

Hi Alem Salleh, thank you for spending your time to write us a review! Sorry you had to go through such a frustrating experience. We truly appreciate that you brought this to our attention and will work on providing the best support for our customers. May we ask for your registered email address so that we could closely follow up with you on your concerns? Thank you once again for your feedback and we look forward to serving you better.

Replied December 2020

Jolin T.

Verified reviewer

Cosmetics

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed January 2023

POS system saves my time to update my online and offline stock.

SiteGiant’s POS system is beneficial for me to manage my online and offline store! The stock inventory will be auto-synced and updated across all the channels that I sell. In this way, we can prevent overselling and my staff doesn’t need to manually do stock check every day!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very convenient. I just need to download the POS system on my tablet or laptop, and I can take orders and make payments anywhere!

Cons:

So far everything works well for my business, no disadvantage I can tell now. Keep it up!

David W.

Verified reviewer

Wholesale

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2022

Feature Expand Needed

Overall is easy to use, but the e-commerce seller's core challenge was pricing management & inventory management. Site-giant is only good at inventory management.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- I like the inventory management and listing copy & sync function.

Cons:

- However, there is no pricing management feature to manage the same product in all market channels. - The webstore provided by site-giant is too slow. Not competitive enough.

Reasons for switching to SiteGiant

Because site-giant has more various features

Jun L.

Verified reviewer

Photography

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2019

Plenty of e-commerce functions to use

The customer service is very responsive. They solve most of the problem that I had encountered.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The user interface of the system is very intuitive

Cons:

The platform is running smoothly. However, sometimes the site is slow. But It doesn't happen frequently though.

Vendor Response

Jun, thanks for the excellent review. We really appreciate you being a loyal customer and helping to share the word about us.

Replied July 2019

Verified

Reviewer

Business Supplies and Equipment

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed July 2019

User Experience in Site Giant

Everything is good. They will develop new features that help all online users from time to time. Keep it up Site Giant!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer Support is very friendly and helpful with professional assistance to my queries. The best thing I like is the marketplace sync feature! I have no worries to list my products in different marketplaces individually now!

Cons:

may enhance the system stability, besides, may update tutorials for some features as the setup process in other platforms could be different at times.

Vendor Response

Thanks for the excellent review. We really appreciate you being a loyal customer and helping to share the word about us.

Replied July 2019

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