ZooM 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

ZooM

4.4

(63)

Pricing

Starting at $18.00 per month

About ZooM

ZooM is a mobile sales force automation platform that helps retail, distribution, manufacturing, wellness and other businesses manage on-site agents, invoices, orders, deals or promotions and more. The sale route management module enables managers to create journey plans and pre-scheduled tour plans and view the geo-location of customer addresses.

ZooM allows professionals to create survey forms in the multiple-choice questionnaire (MCQ) format, collect customer feedback and analyze market trends. It offers a host of features including competitive analysis, reporting, employee tracking, configurable workflows, activity dashboard and more. Additionally, managers can utilize the attendance tracking and leave management system to track employees’ attendance and export reports into Excel sheets in real-time.

ZooM facilitates integration with various Enterprise Resource Planning (ERP) solutions such as Tally, SAP, Navision, Oracle, Microsoft Dynamics and more via APIs. Pricing is available on monthly subscriptions and support is extended via FAQs, live chat and other online measures.

ZooM Screenshots

ZooM Pricing and Plans

Starting price: $18.00 per month

Free Trial

Free Version

Basic

$26.00

per user, per month

Plan includes:

Business Intelligence And Analytics
Deals & Promotions
Field Force Management
Mobile Attendance Registration
Sales Order Management
Sales Route Management
Surveys
Van Sales Automation

Pro

$22.00

per user, per month

Plan includes:

Business Intelligence And Analytics
Deals & Promotions
Field Force Management
Mobile Attendance Registration
Sales Order Management
Sales Route Management
Surveys
Van Sales Automation

Enterprise

$18.00

per user, per month

Plan includes:

Business Intelligence And Analytics
Deals & Promotions
Field Force Management
Mobile Attendance Registration
Sales Order Management
Sales Route Management
Surveys
Van Sales Automation

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ZooM Features

Popular features found in Sales Force Automation
Campaign Management
Customer Database
Email Marketing
Forecasting
Lead Capture
Lead Management
Opportunity Management
Pipeline Management
Task Management
Territory Management
More features of ZooM
Activity Dashboard
API
Channel Management
Commission Management
Contact Management
CRM
Field Sales Management
Live Chat
Performance Metrics
Process/Workflow Automation
Reporting/Analytics
Sales Activity Management

ZooM User Reviews

Overall Rating

4.4

Ratings Breakdown

46%

Secondary Ratings

Ease of Use

4.4

Value for money

4.4

Customer support

4.3

Functionality

4.4

Have you used ZooM and would like to share your experience with others?

Rushabh R.

Verified reviewer

Business Supplies and Equipment

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2022

Excellent automation platform for small to large businesses

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ZooM is one of the best software to automate our daily sales business. ZooM software helps retailers , distributors, manufacturers to manage their on site customers, account details , orders. This software also help to plan future activities and goals to grow our business by creating reports and surveys and analysis, tracking system.

Cons:

ZooM is not that much compatible for iOS or Mac. Although, I am still using this software so I like this software, at start this software's dashboard is bit confusing but after understanding all the features now I can use this software confidently.

Gerald W.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 2 years

Review source

Reviewed July 2023

Fast sales tracking tool

It has helped us to reach and engage more customers from wide range of confirmed network. It has linked the company with potential clients and stable markets.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It provides data analytics of the sales programs from our websites. Sales agents can easily track orders and fulfill customer demands on time. It is simple to use and customize

Cons:

I have not experienced difficulties while working with ZooM.

Henri A.

Verified reviewer

Information Technology and Services

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed April 2024

User-friendly solution for nteractive video meetings

We used teh free version of Zoom at first for iaccount review meetings. Then during the pandemic, we extended the use of the platform to customer meetings and upgraded to the paid version as the frequency of conferences and the size of the audience increased. Zoom proved to be a very efficient productivity tool and the investement was recovered much quicker than expected through the increase of revenue and fast growth of the sales pipeline.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

No brainer user interface with good video and sound quality. easy 1-click procedure to join meetings and friendly layout of the presentation scenery.

Cons:

Caution required as it's a known fact that hackers disclose Zoom accounts on the dark web.

Brendan P.

Verified reviewer

Government Administration

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2022

Great software, super user friendly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly. Easy to use. Easy to train other team members on its features. Highly recommend.

Cons:

I don't like how expensive it is. I don't think the value justifies the price. And I'm not a cheapo.

Muhammad F.

Verified reviewer

Financial Services

5001-10000 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

Zoom - A good value for money

Overall, it gives good value for money, especially if the size of organization which is looking for cost friendly tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

In my view, outlook is great, eye catching and create interest to use it. Overall it help to track progress of team and provide platform for communication

Cons:

In term of negative, I think there are a lot of room for new features such as creating target or budget in system which act as reminder to the team to meet. In term of implementation, it took a while as it is not easier with Mac operating system.

Gurvinder K.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

"Best platform for all buisnesses"

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Best tool for tracking. It has no complicated process easy to use. This tool help to connect with my clients. So many things can be done with this tool when compare to others.

Cons:

I don't found any problem in this tool. I'm using this very long time and satisfied with this.

naveen c.

Verified reviewer

Computer Software

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed June 2021

Zoom review

Overall ride is good. It continually fantastic to comprehend and tune your your income pressure and automate at the equal time with ZooM.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can effortlessly tune what precisely is occurring in the field. You can effortlessly song all of your income crew and it additionally minimizes the coordination time between subject and the backend team. The second an motion is carried out by using a income executive, it is accompanied by means of an electronic mail and an SMS. Any motion carried out via a area government and robotically shared with MIS and gorgeous motion is taken primarily based on your flowchart.

Cons:

The solely issue abut ZooM is that it has solely electronic mail support. The solely issue abut ZooM is that it has solely electronic mail support.

German Liber L.

Verified reviewer

Graphic Design

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed October 2021

It's good for starting!

Overall, it's a really good experience, it has some things to tweak, but I would recommend this app to anyone who wants a good sales force automation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I tried this sales force software because someone recommended to me. As a graphic designer I sell a lot of t-shirts, stickers and other printed goods. I used it for less than a year, but the interface is very clean and easy to understand. It wasn't hard to set up the inventory or the invoices, which is great because you always want to share a duplicate with the client, all the data is right there! Customer signature feature is great.

Cons:

Sometimes the system fails for a while. Not compatible for macOS.

Mark S.

Verified reviewer

Marketing and Advertising

Self-Employed

Used daily for less than 12 months

Review source

Reviewed July 2022

Sales Tracking

Overall my experience with the software was good and I would recommend it to colleagues in the future.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How the features make it easy to transform leads into clients Lead Tracking Managing Customers

Cons:

I would rather have live support for Customer Service, not just email.

Alfred O.

Verified reviewer

Writing and Editing

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed February 2022

An Easy Way to Track Sales

Before coming across Zoom, I struggled with sales tracking. But, this software changed the whole process. I can now be able to track all sales I made for the entire week. Also, I don't have to do it manually, I can automate the whole process.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Sales automation has really saved me time. I now have enough time to do other crucial tasks since I can automate everything from sales acceleration to sales mapping. The tool is easy to use. No complicated process.

Cons:

All the features were working pretty well. So, I don't have any complain so far. Everything is super easy to understand.

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