NAVEX  One 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

NAVEX  One

4.0

(22)

Pricing

Pricing available upon request

About NAVEX  One

NAVEX Global is a fully integrated compliance management system that allows businesses to consolidate their entire GRC program onto a scalable cloud-based platform. The suite of GRC software and training tools offers functionality to navigate global regulatory compliance, accessibility, communication and change management.

PolicyTech is a policy management solution that enables users to manage accessibility, version control and delivery of company policies with centralized automation to track compliance and gauge employee comprehension.

EthicsPoint allows users to capture, investigate and resolve ethics and compliance reports, concerns and questions from across your organization in a centralized database.

NAVEXEngage provides compliance online training and targeted risk-based trainings to specific departments and allows users to track completion, meet legal requirements and support behavior change with scenario-based learning experiences.

RiskRate is a third-party risk management solution that performs around-the-clock, automated third-party risk monitoring and due diligence.

NAVEX  One Screenshots

NAVEX  One Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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NAVEX  One Features

Popular features found in Compliance
Access Controls/Permissions
Archiving & Retention
Audit Trail
Corrective and Preventive Actions (CAPA)
Document Management
Incident Management
Monitoring
Regulatory Reporting
Risk Management
Training Management
Version Control
More features of NAVEX  One
Compliance Management
Compliance Tracking
Document Storage
Governance
HR Management
Policy Management
Risk Assessment

NAVEX  One User Reviews

Overall Rating

4.0

Ratings Breakdown

41%

45%

Secondary Ratings

Ease of Use

3.9

Value for money

3.0

Customer support

3.5

Functionality

4.3

Linda R.

Verified reviewer

Banking

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed November 2017

Efficient, Familiar, and Succinct

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

NAVEXGlobal's document management solution, PolicyTech, is a wonderful system for any organization that is looking to implement controls over their documents without spending a fortune. The interface is user friendly and simple to learn for anyone who is accustomed to using folders on a computer. Navigation is straightforward and easy to understand. The approval workflow is customizable and allows for a wide range of variations. One of my favorite features is the Questionnaire that can be added to any document. This simple tool allows management to confirm that employees have actually reviewed the information that they need to know.

Cons:

While the system has robust abilities for management of documents, the interface is not very customizable. What you see is what you get.

James D.

Verified reviewer

Computer Software

2-10 employees

Used daily for less than 12 months

Review source

Reviewed November 2018

The Microsoft Word integration makes it worth it.

All in all, this program has worked very well for our small company. It does what it says on the box, but when things go wrong, it’s hard to get them to work properly again.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The biggest pro is that PolicyTech integrates with Microsoft Word. It does have a small learning curve, but once you figure out how to do everything, it works flawlessly. We also like that there is the ability to audit if such a need arose. Being able to use it with mobile devices is very handy as well.

Cons:

We just wish that support were a little bit better. We have had a few issues and they weren’t resolved as quickly as we had hoped. The cost could always be lower, but it’s at a fair price point for what you get.

Travis A.

Verified reviewer

Telecommunications

201-500 employees

Used other for more than 2 years

Review source

Reviewed February 2021

Now Vexed Globally!

Good job doing your homework on Softwareadvice.com before making a decision on this software. We've had many disagreements with NAVEX Global and have given several examples of what would make our experience better. There is no interest in improving what made our experience poor. Customer satisfaction is not on their priority list. I've never experienced so little interest in helping us with questions or issues than with Navex Global. Upgrades are available to fix your problem, but be prepared to pay a lot for them. Have not only found better options, but have been willing to double pay to use an alternative while still under contract with them because they won't let us out of our contract for being so unhappy with our situation. Be very cautious when looking into this for your LMS or compliance training.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy enough to implement. Videos aren't super cheesy. It wasn't hard for our employees to log in and begin watching their training videos.

Cons:

Very limited in what you are able to do with it. Licensing is expensive and not flexible with who can use what, when. While the material was industry average, the customer service is the worst we've ever experienced. Consistent across my whole team and on nearly every call made and email sent.

Reasons for choosing NAVEX  One

Liked a video we saw for harassment training through NAVEX.

Reasons for switching to NAVEX  One

Trying something new, mainly for harassment and compliance training

Matt K.

Computer Software

11-50 employees

Used daily for less than 2 years

Review source

Reviewed January 2018

Helps with updating documents on the web browser

Ratings Breakdown

Ease of use

Functionality

Pros:

PolicyTech integrates well with the Microsoft documents. The documents can be updated using a web browser and we do not need tom update these by installing MS office applications. PolicyTech helps us to review and understand who has viewed the document for the reporting purpose.

Cons:

Great tool to manage online documents. Provides better security and revision control. Helps reviewing the users who has accessed the documents.

Stan G.

Computer Software

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Helps with creating contractual documents

Previously 4

Nice application as it helps creating documents for the clients.

Ratings Breakdown

Ease of use

Value for money

Functionality

Previously 5

Pros:

A right application to help manage documents including contracts with the clients. We are able to mange online documents and share with clients to get signed.

Cons:

The interface has some challenges but the navigation is much better. Can be improved to improve actual page interface to create documents.

Kathleen A.

Hospital & Health Care

Used unspecified for unspecified

Review source

Reviewed August 2014

Easy as an Evite and It Automates Nagging!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

When introducing PolicyTech to new divisions in my organization, I ask my audience if they've ever received an Evite to a party, clicked the link, seen who else was invited, and accepted or declined the invitation. Everyone always laughs and says, "Yes!" and I say, "Then you can master PolicyTech!" It really is that intuitive and user-friendly. Then, when introducing it to staff tasked with getting approvals on a document, I ask what they hate most about their current email-based process and they invariably say, "The nagging that I have do to do get people to review and approve the document!" So I tell them, "PolicyTech automates nagging, so you don't have to!" Then they fall in love with PolicyTech as quickly as I did. It automates the tedious and arduous process of document review, revision, and approval, saving countless FTE hours and expense.

Cons:

Nothing comes to mind at the moment actually, so nothing to say here.

Brian B.

Verified reviewer

Restaurants

51-200 employees

Used other for less than 12 months

Review source

Reviewed November 2020

Read your contract!

Terrible. After 1 year of paid non use we tried to cancel. The service had never been used. They informed me I was obligated to a 5 year contract. I offered to settle for an additionalyear of the service price and they declined. Not business friendly at all. If you are a small business this is not for you.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The idea of having a place for employees to report issues.

Cons:

They never even sent me sheet of paper with the 1800 number on it.

Gina T.

Verified reviewer

Computer Software

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed August 2018

Clean interface and well-made software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a well-developed and nicely designed software. It has a simple and clean interface and makes document and policy organization flow seamlessly. Highly recommend this product.

Cons:

My only complaint with this product would be the slow response I received from customer service a few weeks back.

Brittany S.

Verified reviewer

Human Resources

1001-5000 employees

Used monthly for less than 2 years

Review source

Reviewed June 2021

It gets the job done

Overall it a decent software just maybe update in layout to make it more user friendly and decluttering some of the buttons.

Ratings Breakdown

Ease of use

Functionality

Pros:

This product is is interesting to me in a sense that it works for our employees when cases are submitted but for the users it causes a few issues. I'm always getting locked out. The layout is a little confusing at especially for first time users.

Cons:

Layout for me is a big issue. Its not as easy to navigate like other platforms which can cause some confusion

Terry L.

Furniture

2-10 employees

Used monthly for free trial

Review source

Reviewed January 2024

Costco Ethics Point

I just felt like when you do not take complaints seriously and just act like a reporting service, it affects the workers. I just hope that you have improved training for your employees

Ratings Breakdown

Ease of use

Functionality

Pros:

Everything is online, once you have the issue number and password you can get in.

Cons:

Issue Number-[sensitive content hidden] Concerning wages and other safety issues. You found that this company did nothing wrong. FYI - the labour board penalized them for not paying the proper wages And Health and Safety came in and found they were out of compliance. The company was penalized for not having WSIB This was back in 2021

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