Jira vs Sunsama: Which is best for you?

I started using Jira from 2017 as Supply Planning Director to plan, track and manage projects. Till now it helps me in my current organization which I started in 2008 to seamlessly collaborate on projects for 24/7.

There is a lot of core functionality missing, and a lot of it feels very low quality, yet the main thing they are producing are AI chatbots to provide poor quality summaries of tickets.

The calendar integration is super robust and the ability to see all your to-dos collected from all places (Notion task assignments, GitHub issues, Slack and email conversations and so many more) is unique to Sunsama at this quality level.

Also, when I wanted to cancel, I would not get a refund, rather a credit.