Fusebase vs Slack: Which is best for you?

Great to see when someone is even viewing a ticket avoiding multiple employees taking the same tickets, gives an AI summer of past conversations, has rules to sort out certain issues or even filter the nature of the message, performance metrics are easy to understand, there is a lot of good features around it.

I struggled for years to wrangle siloed systems, redundant workflows, duplicative work, and limited visibility.

It allows for sharing of documents, links, doing a hurdle, and screen sharing and all those other essential things important in a semi professional environment.

I hate it when I receive a call and I don't have my earphones connected. If I answer the call directly, I find that many times the earphones are not recognized, and usually I need to restart Slack to make my earphones recognizable. When you have an important call, that sucks.