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Faveo Helpdesk vs Freshdesk: Which is best for you?
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Features
- One of the standout features of Faveo Helpdesk is its user-friendly interface, which simplifies ticket management and streamlines customer support processes
- The fact that if you move a ticket to another department it wont auto assign. And its lacking some automation parameters like "hasAttachment"
- We needed a basic helpdesk system for a furniture retail back office, and Freshdesk was a good fit for creating tickets, assigning them to resources, and tracking them to resolution.
- You do not need to customise it as much as other platforms but then you can't get additional functionality that you require from it either.
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Recommendations
