SecureLink 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

SecureLink

4.2

(176)

Pricing

Pricing available upon request

About SecureLink

SecureLink is the industry leader in critical access management, empowering organizations to secure access to their most valuable assets, including networks, systems, and data. By leveraging Zero Trust principles, machine learning, and artificial intelligence, SecureLink provides comprehensive security solutions to govern, control, monitor, and audit the most critical and highest risk access points. Organizations across multiple industries -- including healthcare, manufacturing, government, legal, and gaming -- trust SecureLink to secure all forms of critical access, from remote access for third parties to access to critical infrastructure, regulated information, IT, and OT.

Our product line includes:

SecureLink Enterprise Access is a zero-trust, secure remote access platform for third parties who need enterprise network access. It gives organizations control over third-party network access using tools like fine-grained access controls, zero-trust network access, and auditing and video recording capabilities.

SecureLink Customer Connect is built specifically for technology vendors, managed service providers, and other partners. It provides smooth and secure remote access into c...

SecureLink Screenshots

SecureLink Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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SecureLink Features

Popular features found in Vendor Management
Compliance Management
Document Management
Invoice Processing
Offboarding
Onboarding
Performance Metrics
Self Service Portal
Sourcing Management
Transaction History
Vendor Payment
More features of SecureLink
Access Controls/Permissions
Access Management
Activity Monitoring
Activity Tracking
Application Access Control
Audit Management
Audit Trail
Authentication
Credential Management
CRM
Diagnostic Tools
File Sharing
File Transfer
HIPAA Compliant
Least Privilege
Multi-Factor Authentication
Network Security
Password Management
Real-Time Chat
Real-Time Monitoring
Remote Access/Control
Remote Access Management
Remote Monitoring & Management
Reporting/Analytics
Role-Based Permissions
Screen Sharing
Security Auditing
Session Recording
Session Transfer
Single Sign On
Surveys & Feedback
Third-Party Integrations
Threat Response
Two-Factor Authentication
Unattended Access
User Activity Monitoring
User Management
User Session Management
VPN

SecureLink Integrations

OneLogin

Cisco Duo

BeyondTrust Remote Support

Salesforce Sales Cloud

CyberArk Privileged Access Management Solutions

SecureLink User Reviews

Overall Rating

4.2

Ratings Breakdown

38%

47%

11%

Secondary Ratings

Ease of Use

4.0

Value for money

4.1

Customer support

4.1

Functionality

4.1

Alex S.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for more than 2 years

Review source

Reviewed January 2019

SecureLink Review

Ratings Breakdown

Ease of use

Previously 4

Functionality

Previously 3

Pros:

The simplicity of use is the most what I like about SecureLink. I am using this tool daily to connect to our clients site to configure, check and investigate the issues that they report.

Cons:

- Sometimes the connection manager is not starting up to connect me, so I need to refresh the page to get connected. It is not that big deal, but it is faster for me to connect with out refreshing the internet page.

Ric H.

Verified reviewer

Financial Services

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed November 2022

Workstation to Workstation, Secure with Securelink

Great experience!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Software makes it easy to access another users screen and device when we’re so far away, especially during this new work from home era

Cons:

It can be a bit slow when first booting up another users screen, but I generally believe that’s due to connectivity

Drew R.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

Long Time User: Least Reliable Remote Access Tool I Know

I used to primarily use Windows, but now I am mostly a Mac user. My sole purpose for using this application is remote access. I use this application daily and have used it since 2015. I use many remote access tools and VPNs on a daily bases and this is the worst one I've experienced by far. In the last couple years, I can't think of many times I've use this software and had it work successfully. It consistently fails to log on and I've even had it fail to connect the session in older versions. I've reached out to support and they are professional, but the problems don't get resolved. Since I use many instances of this software, I've concluded it's not an issue with user configuration of the application, but rather the application itself. I suspect the issues tend to happen more on Mac OS, but I've experienced the log on issues on Windows as well. I would not recommend this product until the reliability drastically improves.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to figure out how to use the remote access feature.

Cons:

In short, the remote access feature is very unreliable. I use multiple instances of this daily and always have issues connecting using the remote access feature. As another reviewer described, the authentication fails multiple times until it suddenly works. My coworkers have the same issue. The price was extremely high for such an unreliable application, especially with the size of our company being under 100 employees.

Ramesh M.

Verified reviewer

Computer Software

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Securelink - Getting into Remote

Overall we are OK with Securelink but concern over speed and frequent portal and gatekeeper issues that impacts our work. We use this 24X7 to connect client;s environment and we like to have a Desktop Utility which has easy gatekeeper connection method , customized gatekeeper list and settings per user.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and connect but with some issues Platform independent Easy to Search and find different gatekeeper Access RDP Widows size can be customized , allowing to clipboard access and print feature Shows Recent gatekeeper and servers list

Cons:

Biggest headache is JAVA Updates ,Every time i have to call support to fix the issue different browser have different way to connect , having much problems with Google Chrome there is no Desktop utility to connect, We are using this almost 24X7 and low Speed is major concern Support is good but they have to fix some common issues regularly after each upgrade Should have favorite feature and make custom Gatekeeper list per user

Verified

Reviewer

Information Technology and Services

10000+ employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Good Product

Good, generally reliable, simple, gets the job done.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It’s is simple and straightforward to use for an end user.

Cons:

There are buggy parts of the software when interacting with Citrix instances where occasionally items don’t launch.

Vendor Response

Thank you so much for taking the time to write a review. We really appreciate your feedback and take it into consideration as our product evolves. Looking forward to a continued partnership with your company!

Replied April 2021

Stephanie C.

Verified reviewer

Computer Software

Used daily for more than 2 years

Review source

Reviewed April 2018

Ticketing system easy to use and easy search options

Making is easy for the clients

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to create a case and easy search options. It was great for the company and had all the details we needed to give the client the best server we could

Cons:

Nothing can be customs in the system and asked and was told in a different vs Northing can be submitted to the service rep

Harsh P.

Verified reviewer

Computer Software

Used daily for more than 2 years

Review source

Reviewed April 2018

Feels like a hyperloop between my system and server instances, love it!!!

Easy Access, Security, Scalability, Remote working facility

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Gives you easy access to server machines apart from being secured, performs well like you are using the actual server.

Cons:

There are instance where it looses the connection which is irritating but for all the pros, it is bearable.

Amit S.

Verified reviewer

Computer Software

Used daily for less than 12 months

Review source

Reviewed July 2018

Easy to manage with Top notch compliance

I am using securelink to manage multiple networks and machines across multiple clients. It is a blessing to don't have to manage separate VPNs for each client.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very simple process to manage access of my clients. With the possibility of configuring access on a time scale level is simply amazing. Tracking usage of server is most important thing in our day to day life and with Securelink I am able to see who used which server, when and for how long.

Cons:

Sometimes I face issues with some gatekeepers and we could use a more user friendly UI/UX. Sometimes I face issues with Java applet for connection.

Arpan S.

Verified reviewer

Computer Software

10000+ employees

Used daily for more than 2 years

Review source

Reviewed February 2019

A great tool for connecting to remote servers securely and easily.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- The application is simple and easy to use. A connection can be made to a remote gatekeeper in a matter of seconds.

Cons:

- Securelink manager needs to be downloaded every time a connection needs to be made to a remote gatekeeper. This is annoying. I hope this issue resolves in a future version of the software. - Occasionally, the application causes high memory and CPU usage. Have to manually end all instances of application from task manager to resolve the issue. - Often, the active sessions to the servers disconnect without any warning. This is the biggest drawback of securlink. - Does not work well in Firefox and Chrome.