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Opinew vs TrueReview

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Opinew vs TrueReview: Which is best for you?

Updated March 13, 2026
4.8 (42)
5.0 (148)
Starting Price
$9.00

per month

$49.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Review Request
4.75
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Review Request
4.92
Review Notification
4.91
Sentiment Analysis
4.91
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Integrations
AfterShip
AfterShip
LoyaltyLion
LoyaltyLion
Omnisend
Omnisend
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Zapier
Zapier
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Pros / Cons
  • It really makes moving customers from a marketplace to my own website easier when I'm able to show that social proof. And Opinew also makes it easy to get reviews from the sales on my website, offering branded email options to send out to customers asking for reviews as well as offering the ability to give customers discounts on future purchases when leaving a review.
  • Our biggest problem in the beginning was lack of clear straightforward documentation on how to setup the product and then manage it day to day.
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  • One improvement we would love to see is a different way of organizing requests after they are sent out. While the existing filters are a nice feature, it would be very helpful to organize requests by the date of a specific campaign and then quickly narrow the list down to contacts who did not leave a review.
  • Having some difficulty setting up my domain to send review requests from my own email.
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Ease-of-Use
4.7/ 5
Highest performing feature
in the comparison
4.9/ 5
Value for Money
4.8/ 5
4.8/ 5
Customer Support
4.9/ 5
Highest performing feature
in the comparison
5/ 5
Functionality
4.8/ 5
Highest performing feature
in the comparison
4.9/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2023
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad