BestRx 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

BestRx

4.7

(71)

Pricing

Pricing available upon request

About BestRx

BestRx offers pharmacies a comprehensive software solution that is highly intuitive and can be customized to meet the unique needs of each pharmacy. This includes many time-saving integrations, first-to-market features and remote functionality for multi-store owners. With BestRx, pharmacies can:

Quickly perform real-time benefit checks
Accept e-prescriptions, capture patient signatures and
submit claims electronically
Automatically process prescriptions afterhours
Easily manage employee timecards
Efficiently manage deliveries
Streamline their inventory management process

Our software also includes:

Interactive patient profiles
Robust operational reporting
Electronic patient communication tools, including
two-way messaging

We've also added advanced, cloud-based features to help multi-pharmacy owners keep tabs on all their stores remotely with the central verification, patient and prescription profiles and reporting features.

BestRx Screenshots

BestRx Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

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BestRx Features

Popular features found in Pharmacy
Automatic Refills
Claims Management
E-Prescribing
Forms Management
Medication Database
Multi-Store
Order Management
Point of Sale (POS)
Prescription Processing
More features of BestRx
Activity Dashboard
Alerts/Notifications
API
Barcode/Label Management
Barcode Recognition
Barcode/Ticket Scanning
Billing & Invoicing
Communication Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Reports
Document Management
Electronic Payments
Electronic Signature
Inventory Management
Inventory Tracking
Invoice Management
Mobile Access
Multi-Location
Online Refills
Payment Processing
Real-Time Data
Real-Time Reporting
Receipt Management
Reporting & Statistics
Retail POS
Sales Reports
Search/Filter
Third-Party Integrations
Vendor Management
Workflow Management

BestRx User Reviews

Overall Rating

4.7

Ratings Breakdown

80%

17%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.7

Functionality

4.6

amar p.

Verified reviewer

Pharmaceuticals

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Best value for startup pharmacies

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- simple and clean interface - very cost effective - well suited for low volume pharmacies with 2-3 users working simultaneously

Cons:

- Not highly customizable compared to major competitors - does not support simultaneous use of over 5 stations

Vendor Response

Thank you for taking the time to share your feedback! We would invite you to contact our customer support team so we can determine what additional types of customizations would be helpful and how we can best support your pharmacy's needs.

Replied May 2022

Mark S.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Reviewed June 2023

Best rx system

Absolutely very happy and will recommend highly and will continue as long as I am in business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and up to date on new requirements and great reports and faster access to data and faster access to help

Cons:

It is getting pricey and some times the updates created little bugs and issues but they do solves them quickly

Reasons for choosing BestRx

It was the best for my size of business ease of use ,price and customer service

Reasons for switching to BestRx

Other system was difficulty and most of my friends who had best rx and if we needed any pharmacist help it was available without worrying about training themOn your system

Vendor Response

Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. As always, please don't hesitate to reach out if we can assit you. Thank you for being a valued BestRx customer!

Replied June 2023

Jignesh P.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

Do not use this software , you will headache every day

completely dissatisfied , poor customer service , complete mess , long wait to talk to someone with no result at the end

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was very user friendly system originally but sold to Red Sail Tech and problems started with everything nothing good left

Cons:

Do not get this software now its not old good its been sold to Pioneer rx, poor customer service, so many glitches in the software , power line switch is not good

Prasanna B.

Verified reviewer

Pharmaceuticals

2-10 employees

Used daily for more than 2 years

Reviewed June 2023

Manager

The best software as compared to the several other's I have used.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very easy to use and train people on this system, if something need updating or if we are looking for a new feature they are very responsive and will get it in upcoming updates,

Cons:

Charge account management and tracking prescription deliveries in the system is not that advanced but after sometime we get used to it.

Reasons for choosing BestRx

ease of use and navigation in the system to different features.

Vendor Response

Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We appreciate your feedback and will share your suggestions with our developers to identify ways we can enhance the account management and delivery tracking functionality in the future. Thank you for being a valued BestRx customer!

Replied June 2023

ben g.

Verified reviewer

Pharmaceuticals

2-10 employees

Used daily for more than 2 years

Reviewed June 2023

very easy and fast to use bestrx software

very good, fast problem solutions and remote fixing same time, anytime, like its speed, very fast

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

very easy and fast to use bestrx software.. delivery program for capture sign.. very fast

Cons:

not much all works well. there are more features i am still to use actually.

Reasons for choosing BestRx

bestrx is simpler to use and faster .. as you can use keyboard shortcuts vs the mouse with primerx or other software

Vendor Response

Replied June 2023

Bharat P.

Verified reviewer

Pharmaceuticals

2-10 employees

Used daily for less than 12 months

Reviewed June 2022

The Medicine Shoppe Pharmacy, Brandon Florida

Staff is really nice , overall very good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service and easy to use software

Cons:

some problem in the past took too long to take care of. Some time I fil that support staff is not totally trained or aware of all the features that BestRx has. Example....setting up my EDI order ....started with.... Bestrx do not have this option, and it took three months to set it up.

Reasons for choosing BestRx

One of my friend recommended and also talking to Jeremy did help move towards Bestrx

Reasons for switching to BestRx

Customer service

Vendor Response

Thank you for taking the time to share your experience with our software and team so far. We are happy to hear things have been going well and you are happy with our service. We also appreciate your feedback about setting up your EDI. We have always had EDI as an option however, you must be on the proper support tier to have access to this feature. Additionally, the pharmacy has to initiate the request and then we have to wait on the wholesaler to finalize setup and send us the file before we can complete the EDI setup. Unfortunately, we don't have a lot of control over the setup process as a result. Again, thank you so much for your feedback and review. If we can be of any additional assistance, please let us know!

Replied June 2022

Lisa D.

Verified reviewer

Pharmaceuticals

2-10 employees

Used daily for more than 2 years

Reviewed June 2023

Great Pharmacy Software

My overall experience has been generally good. I have been using Best Rx Pharmacy software for 13 years and I have no complaints.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Best Rx is very user friendly, and the integration process is very quick and efficient with minimal down time.

Cons:

The only aspect I dislike is the ability to find a patient by the date of birth

Reasons for choosing BestRx

More familiar with Best Rx and more user friendly

Vendor Response

Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. You are able to search for a patient by their date of birth in BestRx. If you contact our customer support team, we would be happy to show you how! Thank you for being a valued, long-standing BestRx customer!

Replied June 2023

Amrish P.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Reviewed May 2022

Awesome Service and Software

Great, Awesome, Excellent. Customer service is untouchable. Every time I call, all is done promptly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very simple and easy to use and you can train anyone in 2-4 hours and that's the best thing

Cons:

One little thing, When Electronic rx is sent as DAW, I wish system would not allow to substitute to generic.

Reasons for choosing BestRx

Easy and simple to use and has every bells and whistles which you need for retail pharmacy.

Vendor Response

Thank you for taking the time to share your feedback with us! We are happy to hear that you are happy with our software and customer support. We also appreciate you sharing your concern about the generic substitutions, which we will be sharing with our development team. As of right now, although the generic substitution alert will pop up, you are able to select whether or not you would like to utilize it. If you have any other questions, please don't hesitate to reach out to our customer support team!

Replied May 2022

Chandni B.

Verified reviewer

Pharmaceuticals

2-10 employees

Used daily for less than 2 years

Reviewed June 2023

One of the best

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I can quickly get a hold of a trained technician and get my issues resolved. This is CRUCIAL when you are in the middle of an issue with 10 other things going on. Thank you for making technical support a priority!

Cons:

There are several features I requested that are very important and a safety issue a while back and the developers still have not gotten to it. I feel like this feature is crucial. (I would like the allergy field not to be automatically filled in as NKDA but as a requirement for someone to click NKDA or input the allergy information). The reason for this is liability. If someone comes back and says we dispensed something they were allergic to, then having a hard stop for allergies allows us to legally show we asked for allergy information and it is set in our workflow. Please contact me for further clarification.

Reasons for choosing BestRx

I chose it based on recommendations. Our previous software was incredible as well, but the technical support team was not as strong.

Vendor Response

Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We appreciate your feedback as well and will have a member of our team contact you to discuss them further. Thank you for being a valued BestRx customer!

Replied June 2023

Min O.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Reviewed June 2023

BestRx for the Customers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

BestRx connects to customers without leaving the BestRx system. BestRx is letting pharmacy to text with other customers, and letting them request their refills through Phone Apps now. Also, BestPOS is connected to BestRx, so I don't need to worry about the pick-up signature by the customers since it's stored in the BestRx program. Also, it helps me to control my inventory easily since it adds when I receive an order from my vendors. Also, BestPOS is able to connect with Pointy system which helps to bring new customers into this store.

Cons:

Because it connects all, such as PDMP, Text, ERx, etc., in one BestRx, it takes long lag time sometimes to check individual patient with PDMP especially. Also, Text sometimes takes long lag time to load the messages and gets the notification.

Vendor Response

Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are glad your experience has been a positive one overall so far. We appreciate your feedback and would encourage you to reach out to our customer support team if you continue to experience lags with text messages and message notifications so we can troubleshoot the issue and assist. Thank you for being a valued BestRx customer!

Replied June 2023

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