BestRx 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

BestRx

4.7

(71)

Pricing

Pricing available upon request

About BestRx

BestRx offers pharmacies a comprehensive software solution that is highly intuitive and can be customized to meet the unique needs of each pharmacy. This includes many time-saving integrations, first-to-market features and remote functionality for multi-store owners. With BestRx, pharmacies can:

Quickly perform real-time benefit checks
Accept e-prescriptions, capture patient signatures and
submit claims electronically
Automatically process prescriptions afterhours
Easily manage employee timecards
Efficiently manage deliveries
Streamline their inventory management process

Our software also includes:

Interactive patient profiles
Robust operational reporting
Electronic patient communication tools, including
two-way messaging

We've also added advanced, cloud-based features to help multi-pharmacy owners keep tabs on all their stores remotely with the central verification, patient and prescription profiles and reporting features.

BestRx Screenshots

BestRx Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

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BestRx Features

Popular features found in Pharmacy
Automatic Refills
Claims Management
E-Prescribing
Forms Management
Medication Database
Multi-Store
Order Management
Point of Sale (POS)
Prescription Processing
More features of BestRx
Activity Dashboard
Alerts/Notifications
API
Barcode/Label Management
Barcode Recognition
Barcode/Ticket Scanning
Billing & Invoicing
Communication Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customizable Reports
Document Management
Electronic Payments
Electronic Signature
Inventory Management
Inventory Tracking
Invoice Management
Mobile Access
Multi-Location
Online Refills
Payment Processing
Real-Time Data
Real-Time Reporting
Receipt Management
Reporting & Statistics
Retail POS
Sales Reports
Search/Filter
Third-Party Integrations
Vendor Management
Workflow Management

BestRx User Reviews

Overall Rating

4.7

Ratings Breakdown

80%

17%

Secondary Ratings

Ease of Use

4.8

Value for money

4.7

Customer support

4.7

Functionality

4.6

Maria K.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Reviewed May 2022

BestRx Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

BestRx makes prescription processing easy. If we ever have difficulties or questions, BestRx is easy to contact and they are helpful. The staff is very knowledgeable and helpful, especially during the pandemic. They are easy to contact as well.

Cons:

We have been seeing one E-Rx being printed on two quarters of the paper, which makes us spend more time stapling the prescriptions and managing our files. Also, we would like for Best Rx to allow us to print telephone prescriptions at the real time of filling and processing the the prescription. We suggest that a window should pop up asking to print the telephone prescription as a yes/no question. This is an excellent and convenient feature but the BestRx has limited integration with the payment processing company. All aspects instead should be integrated together with multiple processing providers, such as Costco, Cardnox, Heartland, etc.

Vendor Response

Thank you for taking the time to share your experience with our pharmacy management software and our support team. We appreciate your feedback and sharing your printing concern. We are able to assist in correcting this. Please call customer service and we'd be more than happy to help!

Replied May 2022

Roshan P.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Reviewed June 2023

BestRX :Pharmacy friendly PMS with professional and knowledgeable customer support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great PMS system and always best, promptly customer service is I really appreciate from BestRx. Any feature recommendation or state BOP requirements are implemented in a timely manner.

Cons:

So far, my experience with BestRX is excellent.

Vendor Response

Replied June 2023

vijay s.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Reviewed June 2023

Best Rx review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy customer service and help desk. It was easy to get hold of the computer help desk

Cons:

Dual billing and medication database. Prescription billing information of past is very hard to read

Reasons for choosing BestRx

pricing and live training for 2 days

Reasons for switching to BestRx

way too expensive and computer help desk. Take time to find somebody to help with problem

Vendor Response

Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We appreciate your feedback and encourage you to reach out if we can help with anything. Thank you for being a valued BestRx customer!

Replied June 2023

Hiren R.

Verified reviewer

Pharmaceuticals

2-10 employees

Used daily for more than 2 years

Reviewed June 2023

BestRx Software - The Best Software For Retail Pharmacy

Very happy to have this software, easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Best Customer Service with affordable price, user friendly software for pharmacy team members.

Cons:

Compounding section need improvements (eg. : units of measure like ml, mg, mcg, capsule, tab next to qty of each ingredients)

Reasons for choosing BestRx

Cost

Reasons for switching to BestRx

Save montly cost

Vendor Response

Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We appreciate your feedback and are evaluating ways we can enhance our compounding functionality in the future. Thank you for being a valued BestRx customer!

Replied June 2023

Dawn E.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Reviewed June 2023

Could not function without Bestrx

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Bestrx makes everything in our pharmacy run smoothly. It is extremely easy to use and train technicians on. They are always on top of the ever changing federal and state requirements.

Cons:

Nothing. Because if you have an issue, BestRxx is right there to help you figure it out and they are great at always improving their program .

Vendor Response

Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We will continue to stay on top of changing state and federal requirements, and minimize the impact they have on your operations whenever possible. Thank you for being a valued BestRx customer!

Replied June 2023

emily b.

Verified reviewer

Pharmaceuticals

2-10 employees

Used daily for more than 2 years

Reviewed June 2023

Easy and effective

Overall our business has grown due to our ability to quickly and efficiently process prescriptions for our patients; they love us!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy and effective method for prescription processing! Best system I have ever used!

Cons:

The ability to call for help is also great; the technology and technicians behind it are truly exceptional.

Vendor Response

Replied June 2023

Sona V.

Verified reviewer

Pharmaceuticals

Self-Employed

Used daily for more than 2 years

Reviewed June 2023

Excellent Software

I am very comfortable using Best Rx. It's one of the best ones that I have come across, Having used Opus ISM, Win Rx, Micromerchant, I like Best Rx amongst all of them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to understand and use. Less downtime, easy processing and filling of prescriptions.

Cons:

Some of the features and upgrades I could suggest is NDC scanning or tracking feature, which would improve workflow.

Reasons for choosing BestRx

East of use and functionality, great customer support.

Vendor Response

Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our industry-leading support and easy-to-use software. We are glad that it is reflected in your experience so far. We also appreciate your suggestions on how we can continue to enhance our software. We will share this feedback with our software developers. Thank you for being a valued BestRx customer!

Replied June 2023

Ankit P.

Verified reviewer

Pharmaceuticals

2-10 employees

Used daily for more than 2 years

Reviewed August 2023

User friendly software to learn or train other employees

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Workflow, Microsoft base, processing prescriptions is so easy, most used keys are entered key on the keyboard,

Cons:

POS does not have the feature to generate reports for OTC items received by date range and supplier name.

Vendor Response

Thank you for taking the time to share your experience with our software and customer support team. We are happy to hear that everything is going well so far. We wanted to let you know that BestPOS does have the ability to generate reports for OTC items and sort them by date and/or supplier. Please contact our support team at your earliest convenience and we would be happy to walk you through how to do this.

Replied September 2023

Dennis F.

Verified reviewer

Pharmaceuticals

2-10 employees

Used daily for more than 2 years

Reviewed June 2023

BestRx prescription processing system

Prescription processing is easy. Standard reports are very helpful in management of cash flow.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Prescription processing is easy. Many of standard reports very helpful. Option to customize reports helps with some management functions. Ability to check inventory levels and values retrospectively is a rea plus. Most PBMs and drugs are already in system and just need "activation" in event we need. Local company.

Cons:

Did not enjoy switching from previous software system--but after about 2 weeks was quite comfortable with BestRx system

Reasons for choosing BestRx

Price and local company

Reasons for switching to BestRx

HBS went through a few mergers/acquisitions and was going to sunset our product and gave us choice of two products they had purchased. We requested demo from BestRx and found system to be in line with our needs. Price was reasonable and we liked the idea of company being locally based.

Vendor Response

Replied June 2023

Aliasghar T.

Verified reviewer

Pharmaceuticals

2-10 employees

Used daily for less than 2 years

Reviewed June 2023

Ease of use

Good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is so easy to learn the computer system. I learned it on the very 1st day that I worked with it.

Cons:

not being able to look up a specific medication in a patient profile (basically you have to go through the whole profile to find it)

Reasons for choosing BestRx

A Pharmacist friend of mine said Best Rx is the best

Vendor Response

Thank you for taking the time to share your experience with our pharmacy software and our customer service team. We are very proud of our easy-to-use software and are glad that it is reflected in your experience so far. With regard to your feedback, this functionality is already available in BestRx! We will have a member of our support team contact you to show you how to do this. If you have any questions in the meantime, please don't hesitate to reach out. Thank you for being a valued BestRx customer!

Replied June 2023

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