FrameworkLTC 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

FrameworkLTC

4.6

(13)

Pricing

Pricing available upon request

About FrameworkLTC

FrameworkLTC is a pharmacy management platform built to meet the complex needs of long term care pharmacies at all stages of growth. Our integrated suite of solutions equips pharmacies with the tools they require to operate efficiently and compete effectively. From initial order intake through final delivery, the FrameworkLTC platform of fully integrated and scalable solutions automates manual tasks so LTC pharmacies can focus on improving patient outcomes and saving lives through pharmacy.

FrameworkLTC Screenshots

FrameworkLTC Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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FrameworkLTC Features

Popular features found in Pharmacy
Automatic Refills
Claims Management
E-Prescribing
Forms Management
Medication Database
Multi-Store
Order Management
Point of Sale (POS)
Prescription Processing
More features of FrameworkLTC
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Barcode/Label Management
Charting
Communication Management
Compliance Management
Compounding
Customer Database
Customizable Reports
Discount Management
Document Management
Electronic Signature
Inventory Management
Mobile Access
Online Refills
Real-Time Data
Reporting & Statistics
Search/Filter
Self Service Portal
Status Tracking
Vendor Management
Workflow Management

FrameworkLTC User Reviews

Overall Rating

4.6

Ratings Breakdown

69%

23%

Secondary Ratings

Ease of Use

3.9

Value for money

4.1

Customer support

4.3

Functionality

4.4

Patrick H.

Verified reviewer

Pharmaceuticals

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

FrameworkLTC - Long-term care pharmacy

Experience has been great. Long-term pharmacy is a challenging industry. Everyone I've worked with there has been very knowledgeable about their product and the industry as a whole. Developing relationships with your vendors is key to being successful and everyone at Softwriters understands that.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Functionality and ability to create operational efficiencies in our pharmacies.

Cons:

No major cons. A more robust online portal for nursing home partners was always a needed improvement. They have listened to their customers and its something they are working to produce.

Reasons for choosing FrameworkLTC

Felt that FWLTC was more a innovative company and had a stronger product. We felt that switching to their product would benefit the patients we are dedicated to serving.

Reasons for switching to FrameworkLTC

The main reason for the switch was to generate operational efficiencies, which would lead to decreased wage and related expenses. Both things my pharmacies were able to realize in a short amount of time.

Kris J.

Verified reviewer

Pharmaceuticals

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

FrameworkLTC is Great!

Going from paper to electronic, FWLTC has made a world of difference. For the pharmacy to receive ERX and faxes, then to process them, and to get them out the door is a smooth and easy experience. It has helped us tremendously. Support is something Softwriters has taken very seriously. When I call they are always pleasant and they take that extra step to help you. I really wish other healthcare vendors would take a page from Softwriters book, about how treatment of customers work. Softwriters has been there for our pharmacy whenever we need them, and always make us feel satisfied by the time we get off the phone. The seamless transistion between FrameworkLTC and ECM their document manager is great. Being able to easily and quickly pull up RX's, manage residents, run meds, dispense meds, etc has been a godsend.The look of FWLTC is also modern and easy to navigate. I really couldnt ask for a better product!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The amount off features that FrameworkLTC has and what all the software can do makes it very easy for Long Term Care pharmacies manage and dispense medications!

Cons:

On the interfaces side the HL7 QTY conversion utility could use some work. It is confusing and hard to manage. If it had a search function for NDC's, it would make a world of difference.

lauren h.

Used weekly for less than 6 months

Review source

Reviewed April 2018

not the greatest

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The customer service is the only thing good about this software and there is a lot of things to use with this but hard to understand.

Cons:

It is extremely expensive and not worth your time. It is not very user friendly either and not worth your time.

Lucas H.

Verified reviewer

Pharmaceuticals

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

FrameworkLTC Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The robust features of the software help LTC pharmacies manage and improve their operations from workflow to billing to inventory. It allows pharmacies to scale while still providing customized user experiences.

Cons:

FWLTC is pricy and because there are so many options it can be confusing. Your pharmacy really needs to know the ins and out of the options available to you in order to keep workflow from suffering.

Williams N.

Verified reviewer

Pharmaceuticals

201-500 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Great all around Pharmacy Software

Everyone that I've worked with has always been very knowledgeable and helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

You can customize your software to meet whatever needs you have. I've worked with SoftWriters at 4 different long term care pharmacies, and they all have been configured a little differently to meet the needs of the individual pharmacy. I like being able to customize forms to meet your facilities specific needs.

Cons:

The learning curve is a little tough, but once you get a few superusers up and running, it is quite simple to use once you understand the processes. The timeframe for a development request is quite long. If they added some people to that department so that they could turn those requests around quicker, it would be amazing.

Randall K.

Verified reviewer

Pharmaceuticals

51-200 employees

Used daily for less than 2 years

Review source

Reviewed June 2023

Randall Klemm FrameworkLTC Review

Overall, our experience with Framework suite of products has been very positive. It took a little while to get to the point of comfort in the transition from our previous software but now that we are "there", I do not believe that there is a single person in the company that regrets the decision to make the move to FrameworkLTC or ECM.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

FrameworkLTC is very intuitive which makes training and retention very easy.

Cons:

The cost of FrameworkLTC and ECM can be prohibitive.

Diana W.

Verified reviewer

Pharmaceuticals

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Great LTC Software

Great software, easy to understand and makes daily operations more efficient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use FrameworkLTC to process new prescriptions and refills in 3 of our LTC pharmacies. We service skilled nursing facilities, assisted living facilities and adult care homes. FrameworkLTC integrates with our facilities EMar system making managing patient profiles much more efficient and safe. The customer service helpdesk is very friendly and knowledgeable. The company listens to customer needs and constantly makes improvements based off of feedback received from customers.

Cons:

The only con is the limited reporting options within the software. There are a lot of reports but I always find myself needing a report that is not canned in the software.

Devon H.

Verified reviewer

Pharmaceuticals

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

First Choice

I enjoy the product and the support. My questions have been answered each time I have needed to reach out.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the multitude of functions available in the product. Chances are you will be able to find a function to fit the need of your task.

Cons:

There are some inefficiencies in the application at some points, such as looking up insurance plans. Typically, when handed an insurance card, you do not know the plan ID. Instead, I think it would be better to have the user type in the BIN and PCN into the plan setup screen on patient profile to then pull up the plan ID (instead of having to go somewhere to search for it).

Reasons for choosing FrameworkLTC

Available products in the suite

Bethany V.

Verified reviewer

Pharmaceuticals

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Great Software for LTC Space

FrameworkLTC is a great product and the customer service team has come a long way in helping our pharmacy with any issues that we may run into in our day to day processing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Barcode scanning and overall dashboard management.

Cons:

Ease of use with other systems/integrations.

Mark T.

Verified reviewer

Pharmaceuticals

201-500 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

FrameworkLTC in a Long-Term Care Pharmacy

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The software is very customizable, and the interface is intuitive once you get the hang of it.

Cons:

It's very difficult to learn and there are no readily available user guides. The first level of customer support is rarely able to solve an issue and once they escalate your ticket it can take days to hear back.

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