CaterZen 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

CaterZen

4.8

(55)

Pricing

Starting at $179.00 per month

About CaterZen

CaterZen offers a comprehensive, all-in-one catering software solution tailored for the multifaceted needs of drop-off, takeout, delivery, full-service catering, and event space management. Designed to streamline operations, increase sales, and bolster marketing efforts, CaterZen is an indispensable tool for caterers and restaurant chains.

Features include:

CRM System: Manage client relationships, group contacts, and maintain detailed client records.
Online Ordering: A custom-branded portal for clients to place orders, re-book events, and view their event calendar.
Proposal Generation: Create detailed proposals with electronic signature capabilities for quick client approval.
Delivery Management: Interactive mapping and route creation tools, coupled with a smartphone interface for drivers, ensure efficient delivery service.
Accounting Tools: Handle credit card processing, invoicing, sales reconciliation, and generate comprehensive aging reports.
Production Reports: Use the drag-and-drop interface for efficient kitchen management.
VoIP Calling Module: Enhance client communication with integrated calling features.
Invoicing: Streamline billing processes with easy-to...

CaterZen Screenshots

CaterZen Pricing and Plans

Starting price: $179.00 per month

Free Trial

Free Version

Pro

$179.00

flat rate, per month

Plan includes:

Unlimited Menus, Categories, Items & Modifiers
Mobile Order Taking
CRM
Kitchen Production Report
Integrated Calendars
Rebooking Reminder System
Credit Card Processing

Pro Plus

$199.00

flat rate, per month

Plan includes:

Online Ordering

Marketing Pro Plus

$229.00

flat rate, per month

Plan includes:

Delivery Management
BEO Templates
Email Marketing
Lead Capture Forms
Marketing Calendar
VoIP Call Module
Advanced Integrations

Enterprise

$229.00

flat rate, per month

Plan includes:

Phone Center Ordering Tool
Online Ordering Store Locator
Tiered Menu Pricing

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CaterZen Features

Popular features found in Food Delivery
Delivery Tracking
Dispatch Management
Inventory Management
Kitchen/Menu Management
Loyalty Program
Mobile Access
Order Management
Reporting/Analytics
Routing
More features of CaterZen
Accounting Integration
Activity Tracking
Alerts/Notifications
API
Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Contact Database
Contact Management
Contract/License Management
Cost Management
Credit Card Processing
CRM
Customer Database
Customer History
Customizable Branding
Customizable Reports
Customizable Templates
Data Import/Export
Electronic Payments
Electronic Signature
Email Marketing
Employee Management
Event Calendar
Event Management
Event Scheduling
Facility Management
Food Delivery Dispatching
For Catering Businesses
For Restaurants
Geographic Maps
Geolocation
Historical Reporting
Interactive Reports
Inventory Tracking
Invoice Management
Live Tracking
Location Tracking
Mobile Alerts
Multi-Location
Online Ordering
Order Entry
Order Processing
Order Tracking
Payment Processing
Point of Sale (POS)
Promotions Management
Proposal Generation
Quotes/Estimates
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recipe Management
Recurring Orders
Reminders
Reporting & Statistics
Room Booking
Route Management
Route Optimization
Sales Reports
Self Service Portal
Status Tracking
Third-Party Integrations

CaterZen Integrations

Google Analytics 360

Google Calendar

Google Maps

QuickBooks Online

PayPal Enterprise Payments

authorize.net

See all 10 integrations

CaterZen User Reviews

Overall Rating

4.8

Ratings Breakdown

80%

20%

Secondary Ratings

Ease of Use

4.6

Value for money

4.5

Customer support

4.8

Functionality

4.5

Erin C.

Verified reviewer

Hospitality

Self-Employed

Used monthly for less than 12 months

Review source

Reviewed February 2021

Catering for you

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its a all in one catering platform with drop off and an easy to use online ordering site. The Caterzen software has a built in email marketing module as well as a loyalty referraal program. The software has a free trial you can sign up with to see if its a good fit for you and if you do its $129 a month.

Cons:

There really is not a flaw or downside to this software

John H.

Food & Beverages

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2017

Truly a 5 Star Product. We could not run our catering department without it.

It literally runs our entire catering, food truck and concessions operation. From scheduling, to invoicing, to prep & pull lists. It handles all my billing and credit card processing and basic accounting. The marketing module is robust and they will help you design and print your "4 walls" marketing pieces as well as email marketing and snail mail marketing. It is not an exaggeration to say that it 100% runs our catering department. And now that they have released the delivery module, our drivers and staff can do their jobs much more efficiently and with greater accountability.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1) Ease of use 2) Depth of features 3) Marketing Module 4) Delivery Module 5) Customer Service- They respond rapidly, seek to understand your issue and work until it's resolved. Fortunately I don't have to use them very often.

Cons:

It is laser focused on the restaurant catering process, but doesn't offer everything that an offsite caterer needs for complicated events. I respect that RCS knows what they are good at and does not seek to be everything to everybody.

Vincent D.

Restaurants

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed September 2018

Restaurant Catering System Review

communication

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It looks professional and stores guest data

Cons:

Its not easy just to put in a quick order. Too much info needed.

Vendor Response

Vince - a lot of the fields in the order entry screen can be hidden and/or aren't necessary. I would get with your Admin to discuss. And of course our support team is happy to help. Thanks! Michael

Replied September 2018

Mike K.

Restaurants

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2017

Best decision we ever made for our business. We got organized and we grew sales by 20% year 1!

Sales growth, organization, marketing and selling systems. Able to run my business from anywhere.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly, calendar view of all caterings, built in invoicing , accounting, rapid order entry and most importantly marketing and sales functions to help as grow our business. I was able to save over an hour a day in paperwork. With quick proposals and the ability to view and edit orders I was able to work on sales, not on running the business. Well worth every penny. You cant put a vaule on this software! I would recommend to anyone that is serious about growing sales, operating more efficently or wanting to market better. Oh, and the customer service is A ++ always there when I needed them. Highly recommend RCS!

Cons:

They now have a Selling System...wish they would of had this when we first started. We would of grown even faster!!

Butch S.

Food & Beverages

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2017

A huge time saver and organizer for our catering company.

RCS has been a time saver by helping me to organize my company. It's taken all the guess work out of kitchen produce, loading and set up for our catering events. It's increase my sales with the marketing arm of the software. It allows me to set auto reminders to contact customers about jobs, it has email marketing built in with pre design email templates. It's about as close to the perfect catering software I've found.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Awesome Customer Support and Training. Easy to use. Complete program from contact manger, online ordering. Load sheets, kitchen prep plus unbelievable marketing system built into one package. Deliver system that allows drivers to notify customer when leaving and arriving at event site with real time tracking by customer.

Cons:

Not much to I don't like about the system. The only feature I would like to see added would be a recipe section to store all our recipes.

Clay C.

Used daily for less than 2 years

Review source

Reviewed May 2018

Restaurant Catering Systems was the best addition I have made to my restaurant and catering business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, organization of orders, food prep labels, reports, email marketing, order confirmation emails sent to clients the day before the event, review emails sent out the day after the event, pretty much everything this software can do has made my life easier. The best thing I added to my catering was the Drink Pack for per person that rep outlined in a report. That single addition is absolutely brilliant. I barely have to sell drinks anymore, that alone sells itself. Customer service is always quick to respond with questions.

Cons:

There is one report I wish would be better. I have asked and maybe they are working on it. It's under Accounting & Sales Journal Report. When you select a date range, all your revenue, taxes and fees are listed and they can be expanded to see to which jobs those account for. But when you export the file it doesn't show the jobs/customers, just the totals. Other than that, no Cons.

Jamie D.

Food & Beverages

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2017

Catering Made Easy

Helps us make money!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been using Restaurant Catering Systems (RCS) since the day we opened the restaurant (3.5 years). RCA is responsive and accurate. The software works seamlessly and without glitches. We use it every day to streamline operations. Every time I hit a roadblock, the staff at RCS responds the same day. It's rare to find technology that does what it is supposed to. AND, they're regularly adding features that help us increase our productivity and accuracy for delivery high quality products and service. It's rare that I give anything the full rating. Well done my friends!

Cons:

Not much honestly. It does everything we need it to do! The only thing that I could see as an added benefit would be an app.

Jacqueline F.

Used daily for less than 12 months

Review source

Reviewed May 2018

It is easy to use once you know where everything is. A few functions could be simplified.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease of retaining customer information. We have recently discovered a few features that have made it easier for us to keep notes on addresses and it has been making a huge difference.

Cons:

It is hard to search for things if you do not have a client name or invoice number. We have recurring offices that want to look up past orders under another (unknown to them) name or reps that want to look up an office that they haven't been before. The rewards program is also a bit confusing with the voucher system. I am learning it as I go but right now it is all a bit fuzzy.

Vendor Response

Jacqueline - I am not sure if you are familiar with our Venue Manager. It allows you to set up delivery locations used by multiple clients like doctor's offices, wedding halls, etc. It keeps up with delivery notes, venue notes, contact at venue and complete history of everything ordered at that venue. Please see help articles: https://support.restaurantcateringsoftware.com/support/solutions/6000137004 Please fill out a support ticket if you need any help. Thanks for your business. Michael

Replied May 2018

Cady M.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2019

Makes things easy

Ratings Breakdown

Ease of use

Functionality

Pros:

I really like the ease of entering and revising orders. It's helpful too that CaterZen keeps track of our customers orders and information. Looking at the calendar overall is very nice too.

Cons:

I don't like how quotes cannot be saved. Sometimes we make a quote for a customer but they decide to do something else or the event is canceled. There is no way to save the quote, we need to delete it or move to a past date as to not confuse our kitchen or scheduling. Though sometimes deleting it is not a good idea in case they want to revisit the quote at a later date.

Vendor Response

Thanks for the great review! We appreciate your business. Please note all quotes can be saved, modified and/or turned into orders. They are stored under the client's CRM record.

Replied July 2019

Amy B.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

CaterZen Review