Fresha vs Shortcuts: Which is best for you?

Scheduling notifications options are customizable, and good customer service.

Fresha has repeatedly charged me 20% marketplace fees for clients who never came through their platform. Despite providing screenshots and direct confirmations from my clients showing they found my business through Google searches or personal referrals, Fresha continued charging hundreds of pounds monthly in unauthorized fees. When presented with clear evidence from my clients, Fresha failed to acknowledge their error, investigate the issue, or process refunds.

I have used shortcuts for my salon and have recently added this system to my new clinic that I am opening, we are absolutely made up with their customer services and what they can offer my business.

Bad constant trying to get it to work after crash most weeks and always the same