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Glew 2026: Benefits, Features & Pricing

Wondering if Glew is right for your organization?

Our Web Analytics Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Glew
Glew
4.3
(59)

Pricing

Pricing available upon request

About Glew

Glew is an e-commerce analytics tool for online retailers, omnichannel merchants, digital agencies, DTC brands, and B2B companies. It provides multi-channel business reports and over 150 integrations. The system offers many insights and visuals, including automated and scheduled reports.

This cloud-based tool comes in three versions with free and basic features to enterprise-priced and custom solutions. Glew can produce reports with product carousels and graphs, including revenue by channels, segments, and performance in sales volume, margins, or profits.

Glew enables users to assess the success of social media ads based on KPIs, including ad spend, CPC, and CTR. Thanks to integrated analytics, those offering subscription services can also check the MRR and churn rate. This tool displays individual customer profiles on the dashboard, showing indicators like the current status, orders & returns, and the total spend.

Glew Screenshots

0
0

Glew Pricing and Plans

Free Trial
Free Version

Glew Pro

Pricing available upon request

Plan includes:

  • 20 of the Most Important Metrics to Run Your Business
  • 250+ Kpis
  • 30 Pre-Built Customer Segments
  • 40 of Our Top Integrations
  • Create Your Own Reports
  • LTV
  • Net Profit
  • Sync With Klaviyo and Mailchimp
  • Top Customers
  • Top Products and More
Read More

Glew Plus

Pricing available upon request

Plan includes:

  • 150+ Integrations
  • 20 of the Most Important Metrics to Run Your Business
  • 250+ Kpis
  • 30 Pre-Built Customer Segments
  • 40 of Our Top Integrations
  • Bundled Looker License
  • Create Your Own Reports
  • Data Warehouse
  • Fully Managed ETL
  • LTV
Read More
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Glew Features

  • Popular features found in Web Analytics
    Campaign Management
    Goal Setting/Tracking
    Heatmaps
    Keyword Tracking
    Pageview Tracking
    Referral Tracking
    Site Search Tracking
    Time on Site Tracking
    User Interaction Tracking
    Web Traffic Reporting
  • More features of Glew
    Access Controls/Permissions
    Activity Dashboard
    Activity Tracking
    Ad hoc Query
    Ad hoc Reporting
    Alerts/Notifications
    API
    Behavior Tracking
    Benchmarking
    Charting
    Customer Segmentation
    Customizable Branding
    Customizable Reports
    Customizable Templates
    Dashboard
    Dashboard Creation
    Data Blending
    Data Capture and Transfer
    Data Connectors
    Data Extraction
    Data Import/Export
    Data Integration
    Data Management
    Data Mapping
    Data Synchronization
    Data Transformation
    Data Visualization
    ETL - Extract Transfer Load
    Historical Reporting
    Key Performance Indicators
    KPI Monitoring
    Marketing Reports
    Mobile Dashboards
    Monitoring
    Multiple Data Sources
    Performance Management
    Performance Metrics
    Predictive Analytics
    Profitability Analysis
    Publishing/Sharing
    Real-Time Analytics
    Real-Time Data
    Reporting/Analytics
    Reporting & Statistics
    Sales Reports
    Sales Trend Analysis
    Scheduled/Automated Reports
    Scorecards
    Search/Filter
    Secure Data Storage
    Self Service Data Preparation
    Strategic Planning
    Third-Party Integrations
    Trend Analysis
    Trend/Problem Indicators
    Visual Analytics
    Visual Discovery
    Visualization
    Website Analytics

Glew Integrations

Dotdigital
Dotdigital
Salesforce Marketing Cloud Account Engagement
Salesforce Marketing Cloud Account Engagement
QuickBooks Online
QuickBooks Online
ShipStation
ShipStation
Stripe
Stripe
Meta for Business
Meta for Business

See all 54 integrations

Glew User Reviews

Overall Rating

4.3

Ratings Breakdown

5

68%

4

14%

3

8%

2

0%

1

10%

Secondary Ratings

Ease of Use

4.2

Value for money

4.0

Customer support

4.0

Functionality

4.2

Jordan's profile

Jordan M.

Verified reviewer

Consumer Goods

51-200 employees

Used daily for less than 2 years

Review source

Reviewed February 2019

Great resource. Does more than expected

5

It's been a great experience. I have found the technical support to be extremely responsive and helpful.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
This app has everything we need. It is easy to use and provides all the needed reporting to run a successful e-commerce business
Cons:
There are no cons. I have not had any regrets adding this app. Very helpful.

Read More

VR

Verified
Reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

Top Notch Customer Service and Product

5

We have some very specific needs on the enterprise side. The team at Glew is always there for us no matter how big or how small the request. Our needs are unique as we use Glew's analytics for all our clients and the Glew team has become an extension of our company. There have been several calls where their team has provided invaluable insights and expertise that has lead to numerous clients of ours being very satisfied. Working with their team has been a pleasure as they always come prepared and with solutions to our challenges. Highly recommend their service and their team. What ever you need done they find a way to do it.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I come from companies who use very sophisticated systems to gather and analyze data and Glew's prebuilt data sets are very useful because they help you to think of ways to analyze you data in areas you may have not thought about before. I love the way it looks and how I am able to with their team customize it based on what our clients needs are.
Cons:
We have a unique design that we have worked with the Glew team to put together. They have done everything we have asked of them.

Read More

GM

Gary M.

Verified reviewer

E-Learning

2-10 employees

Used other for less than 12 months

Review source

Reviewed February 2020

Scam Company With Bait & Switch Approach

3

One of the worst experiences I have ever had with a company. Buyer beware of bait and switch sales tactics with slimy contracts. Initially when looking at this software we were looking for deep analytics for our new subscription service hosted on Paywhirl. We also have a Shopify store for sales. In the sales calls I was very specific and showed all of the software we used. The sales person said our account manager would be able to set everything up because he couldn't show us what we were asking for. He just cared about getting a sale and passing us off to the account manager. After several months of trying to make the software work, they basically said that it doesn't but they "could make it work with another $4,000-$5,000 in custom development. [SENSITIVE CONTENT HIDDEN] specifically from Glew was one of the worst people I've ever dealt with. Promised to solve the solution, develop a solution for the issue, and would simply forget to call us back or follow up. So we were left with a piece of expensive software that did NOTHING for what was promised. And they insisted that we would have to continue to pay for the entire year despite the software not serving any function. Why would they want a company who's super unhappy with the products or services and find 0 value in this to continue to be forced to pay for a product or service that provides no value? Another company that over promises and under delivers. I wasn't going to write any review but since I called Amex and stopped all payments .

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
1
Functionality
icon
Pros:
Didn't do anything we needed it for and what it was promised to do.
Cons:
They wanted an additional $4,000-5,0000 to customize our app after setup because it didn't work with the SOFTWARE THAT THEY SAID IT WOULD WORK WITH.

Reasons for choosing Glew

They promised it would do what we needed, it didn't.

Vendor Response

Hi there - this is Abby from Glew. I'm so sorry to hear you haven't had a positive experience with our product. It's our primary goal to make sure all of our clients see value in Glew, and it sounds like there was some miscommunication from the start with your subscription. We'd love to get on a call to figure out a solution. You can email me directly at abby.healy[at]glew.io and I'll make sure you're connected with the right person. - Abby

Replied March 2020

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Ariel's profile

Ariel W.

Verified reviewer

Retail

11-50 employees

Used daily for free trial

Review source

Reviewed January 2021

It is a fantastic application with a very very high price point

5

They were very friendly but not up front about pricing which always bothers me. The platform itself is fantastic for people who can afford to pay for it and will use it actively. It is not worth the money if you are not going to sit and analyze all the time.

Ratings Breakdown

5
Ease of use
5
Value for money
4
Customer support
5
Functionality
icon
Pros:
I loved all the functionality and the simplicity in set up. There are very few drawbacks to this application in terms of what you get and what you can get. As far as functionality it was a data dream for us as a multi platform retailer.
Cons:
The price. The price was so over the top that we just simply could not go for it. The data is worth it and actionable but compared to other products out there it simply was way too high. They don't advertise it publically but to get a good view of everything going on you need to be shelling out at least 2K a month.

Read More

Leon's profile

Leon L.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

Great all-in-one tool!

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Great tool for a daily snapshot across ecomm channels and easy insights into Facebook ad performance.
Cons:
No immediate cons - some metrics lack date sorting, etc. and I think the Shopify integration could go deeper but this is an awesome product.

Read More

VR

Verified
Reviewer

Financial Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2018

HORRIBLE CUSTOMER SERVICE DO NOT USE

1

You really don’t want me to write this. Trust me. Just run.

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
1
Functionality
icon
Pros:
The interface is easy enough but it leaves you wanting more. My client tried to use this and it provided zero value.
Cons:
Customer service. Hands down. Not initially, but once you are “closed” forget it. It’s like boiler room.

Vendor Response

Hi there, Abby here - I¿m Director of Communications here at Glew. I¿m sorry to hear you didn¿t have a positive experience with Glew. We do everything we can to ensure each of our clients is successful on our platform, including providing customers with a high level of support, and we appreciate any feedback to help us grow in that regard. If there¿s anything we can do for you in the future, please reach out anytime.

Replied November 2018

Read More

Taylor's profile

Taylor L.

Verified reviewer

Luxury Goods & Jewelry

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

Super easy to use!

5

Great customer support experience and the support staff has been super helpful with the 3 brands I have launched on the platform.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
3
Functionality
icon
Pros:
Makes data easy to access, analyze, and share across departments.
Cons:
Would like to be able to customize reports a bit more.

Read More

Joshua's profile

Joshua B.

Verified reviewer

Design

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

Glew gives amazing insights

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
As an agency with this gives amazing insight and actionable information across a wide range of channels and clients. The native integration Google Ads, Facebook Ads, Big Commerce, Dot Mailer are a great feature. The support team over at Glew are alway happy to help and give great trainig.
Cons:
Only a small con but there's isn't a link to Google Webmasters' Data

Read More

James's profile

James R.

Verified reviewer

Retail

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

Glew Review

5

So far it has been great. It is pricey but it does do a lot. And the support is amazing.

Ratings Breakdown

5
Ease of use
3
Value for money
5
Customer support
4
Functionality
icon
Pros:
It's easy to use, has lots of historical data and easy ways to compare different time periods and year over year. Love the details it shows on the products and all that it integrates with too
Cons:
Kind of pricey for reporting software in my opinion. especially compared to what we used to use.

Read More

MT

Matt T.

Verified reviewer

Retail

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Excellent analytics service

5

The Glew views allow us to view everything that is going on with our business from traffic to sales, users to products. We take advantage of the Amazon and Mailchimp integrations as well. The customer service is excellent and the platform is easy to use. An essential and well like part of the management of our business.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I like how easy it is to get at my key data, and that I can pull in data from other sources and still see everything in one view.
Cons:
I didn't really find anything to be a drawback.

Read More

Showing 1 - 10 of 59 Reviews

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