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Glew

Glew 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Glew
Glew
4.3
(59)

Pricing

Pricing available upon request

About Glew

Glew is an e-commerce analytics tool for online retailers, omnichannel merchants, digital agencies, DTC brands, and B2B companies. It provides multi-channel business reports and over 150 integrations. The system offers many insights and visuals, including automated and scheduled reports.

This cloud-based tool comes in three versions with free and basic features to enterprise-priced and custom solutions. Glew can produce reports with product carousels and graphs, including revenue by channels, segments, and performance in sales volume, margins, or profits.

Glew enables users to assess the success of social media ads based on KPIs, including ad spend, CPC, and CTR. Thanks to integrated analytics, those offering subscription services can also check the MRR and churn rate. This tool displays individual customer profiles on the dashboard, showing indicators like the current status, orders & returns, and the total spend.

Glew Screenshots

0
0

Glew Pricing and Plans

Free Trial
Free Version

Glew Pro

Pricing available upon request

Plan includes:

  • 20 of the Most Important Metrics to Run Your Business
  • 250+ Kpis
  • 30 Pre-Built Customer Segments
  • 40 of Our Top Integrations
  • Create Your Own Reports
  • LTV
  • Net Profit
  • Sync With Klaviyo and Mailchimp
  • Top Customers
  • Top Products and More
Read More

Glew Plus

Pricing available upon request

Plan includes:

  • 150+ Integrations
  • 20 of the Most Important Metrics to Run Your Business
  • 250+ Kpis
  • 30 Pre-Built Customer Segments
  • 40 of Our Top Integrations
  • Bundled Looker License
  • Create Your Own Reports
  • Data Warehouse
  • Fully Managed ETL
  • LTV
Read More
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Glew Features

  • Popular features found in Web Analytics
    Campaign Management
    Goal Setting/Tracking
    Heatmaps
    Keyword Tracking
    Pageview Tracking
    Referral Tracking
    Site Search Tracking
    Time on Site Tracking
    User Interaction Tracking
    Web Traffic Reporting
  • More features of Glew
    Access Controls/Permissions
    Activity Dashboard
    Activity Tracking
    Ad hoc Query
    Ad hoc Reporting
    Alerts/Notifications
    API
    Behavior Tracking
    Benchmarking
    Charting
    Customer Segmentation
    Customizable Branding
    Customizable Reports
    Customizable Templates
    Dashboard
    Dashboard Creation
    Data Blending
    Data Capture and Transfer
    Data Connectors
    Data Extraction
    Data Import/Export
    Data Integration
    Data Management
    Data Mapping
    Data Synchronization
    Data Transformation
    Data Visualization
    ETL - Extract Transfer Load
    Historical Reporting
    Key Performance Indicators
    KPI Monitoring
    Marketing Reports
    Mobile Dashboards
    Monitoring
    Multiple Data Sources
    Performance Management
    Performance Metrics
    Predictive Analytics
    Profitability Analysis
    Publishing/Sharing
    Real-Time Analytics
    Real-Time Data
    Reporting/Analytics
    Reporting & Statistics
    Sales Reports
    Sales Trend Analysis
    Scheduled/Automated Reports
    Scorecards
    Search/Filter
    Secure Data Storage
    Self Service Data Preparation
    Strategic Planning
    Third-Party Integrations
    Trend Analysis
    Trend/Problem Indicators
    Visual Analytics
    Visual Discovery
    Visualization
    Website Analytics

Glew Integrations

Dotdigital
Dotdigital
Salesforce Marketing Cloud Account Engagement
Salesforce Marketing Cloud Account Engagement
QuickBooks Online
QuickBooks Online
ShipStation
ShipStation
Stripe
Stripe
Meta for Business
Meta for Business

See all 54 integrations

Glew User Reviews

Overall Rating

4.3

Ratings Breakdown

5

68%

4

14%

3

8%

2

0%

1

10%

Secondary Ratings

Ease of Use

4.2

Value for money

4.0

Customer support

4.0

Functionality

4.2

Jonathan J's profile

Jonathan J S.

Verified reviewer

Sporting Goods

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed October 2019

The best "SNAPSHOT" Solution to Understand your eCommerce Business!

5

Glew has been an absolute dream to work with. We started with our rep who later transitioned to our primary support contact as well. The team is clearly passionate about the product and it shows. Thier commitment to product development and consumer education is by far my favorite aspect. They host regular webinars, not just training on the product but on bigger industry trends in understanding attribution modeling, acquisition tactics and how to incorporate this data into your decision-making and marketing plans. This is a huge step plus and helps provide the knowledge and data for you and your team to grow your business.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
Glew.io really excels at thing - putting easy to comprehend dashboards at your fingertips with actionable insights for managing your e-commerce business. Whether it's daily reports for you to act on, or delving into rich history of reports for trends forecasts, Glew thrives in merrying in all data from your connected platforms into an easy to understand and customize report. I can quickly see inventory velocity, conversion rate trends, channel marketing gains all coming in from analytics, marketing and CMS system playing together seamlessly. What's best, it's great to share and show snippets to stakeholders with ease, but quickly make custom reports or facet down on the data for your day-to-day to find actionable insights to grow your business. This is all on top a responsive staff and tech support team that has supported us growing from 1 site to 10 sites in less than a year.
Cons:
Like all aggregator data platforms, not everything is supported or can provide all things to all users. That said, with 3 months on the platform - Glew surprised us by regular adding new integrations and debuting a new one for Salesforce that help complete the complete Stack for us. It's worth noting, Glew does not replace your analytics platforms such as GA, Adobe or built-in reporting with your CMS. It merely enhances them and make the data digestable and multi-faceted by merging all of these sources for new analysis. This does require you have your analytics set-up correctly. So make sure GOALs, KPIs and funnels are configured correctly on the primary system or they will just give you bad data once imported into Glew.

Reasons for choosing Glew

Glew was just custom-tailored for eCommerce and did everything we asked for and at a reasonable price.

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Nihar's profile

Nihar K.

Verified reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

All in one eCommerce strategy planning machine

5

As an Shopify Plus Partner agency, our many merchants that are using our white labeled version of the platform (https://analytics.roswellstudios.com) provides a personal touch - which is awesome. We've dubbed it Roswell Analytics (powered by Glew Plus). It solves our merchants main problem: where should I spend my time and money to get the best ROI. Simply put - Glew provides the answer.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
As an executive in the eCommerce ecosystem, I rarely give a platform 5 stars across the board. However when reps from the Glew platform approached me, he didn't try to sell me on the platform, he worked with me to help empower my merchants to understand how the holistic approach to analytics is the only way to strategically advance your KPIs. As a Shopify Plus Partner, Roswell Studios provides design, development AND strategy / consulting. The Glew platform has enabled us to provide a 4th dimension solution to the age old question - what is working, how and why? By connecting a dozen analytics dashboards in one central place, and combining the granular filtering, with profitability gauges (through the input of COGS) - our merchants can assess, with agility, whether to spend more on paid ads, social ads, email marketing, SEO etc. So - instead of having 7 tabs open - exporting to XLS, then using pivot tables and other madness to engage in quantitative analysis - Glew does it for you in a matter of a few clicks. Just connect your eComm platform, Google Analytics, email service provider, Ad Words, Bing Ads, Facebook, Subscription App, Shipping Platform, Rewards Platform etc. - and utilize the built in reports to get going. Custom reports are a cinch. And if our merchants need a more in depth analysis that isn't out of the box - we access MODE to engage in the BI tunnel to create super customized reports (does require development however).
Cons:
All of the integrations can initially seem intimidating - and then understanding their attribution model (first order attribution: https://glew.io/making-sense-attribution-modeling/) - and making sense of it versus Google's attribution model (last click) when your merchants are married to GA presented some initial challenges. However, reading further into the science / understanding of the attribution models and educating our merchants proved to be difficult, but eventually rewarding.

Read More

PB

Paul B.

Verified reviewer

Retail

Self-Employed

Used monthly for less than 2 years

Review source

Reviewed May 2024

So much potential but a let down

3

Ratings Breakdown

3
Ease of use
2
Value for money
1
Customer support
3
Functionality
icon
Pros:
Glew promises to be so much, its sleek design certainly is easy on the eye and its potential is huge, but it lets itself down on two fronts. 1. It's slow! It takes forever to load and often gets stuck, it's painful to use. 2. Support is slow and useless.
Cons:
Speed and customer support is not good enough.

Read More

Chase's profile

Chase M.

Verified reviewer

Mental Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Glew Brings It All Together

5

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Glew is an easy to implement data analytics tool for marketing teams that would like to begin utilizing their data in a meaningful way.
Cons:
The report builder in the software could be a little better, but over all no real cons.

Read More

Vincent's profile

Vincent W.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 12 months

Review source

Reviewed December 2018

Great tool for our Agency

4

One of the key highlights is the customer service. There is support through chat and they are usually very responsive in resolving any issues that I have.

Ratings Breakdown

5
Ease of use
5
Customer support
4
Functionality
icon
Pros:
Most features are fairly standard on an analytics tool like this but the biggest value for us is the ease of customer segmentation to assist us in building out re-marketing and lookalikes. The lifetime value feature also helps us benchmark success targets for our clients.
Cons:
Most of the reporting are not customizable to our personal needs, but we are acquiring access to BI Tunnel which will solve this issue.

Read More

CJ

Charlie J.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed July 2021

Great sales pitch, not so great in practice

3

Dissapointing :(

Ratings Breakdown

3
Ease of use
2
Value for money
1
Customer support
4
Functionality
icon
Pros:
Very visually impressive analytics look great in the sales pitch
Cons:
The software stopped working, and then we had to keep paying for software that didn't add value to our business and our clients. Customer support didn't budge and they just kept billing us.

Reasons for choosing Glew

I chose Glew because of the flashy sales pitch. But now wish I'd gone with Metrilo.

Read More

Robbie's profile

Robbie P.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

Best Platform for Ecommerce Attribution

5

Glew is awesome!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
In a world of clouded data and platforms competing for conversion attribution, Glew breaks down all your data so it can be easily interpreted and you can tell where sales are really coming from. Great monthly retention cohorts for subscription.
Cons:
I wish Glew conversion rate calculation excluded subscription reoccuring orders.

Read More

Sara's profile

Sara G.

Verified reviewer

Computer Software

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed December 2018

Love this software!

5

We launched our e-commerce store about 2 years ago and Glew has really helped us capture important data necessary for the growth of our business.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
We love the ease of use of this software. It provides us with easy ability to see where our online sales are generated from. We use Glew mostly for the reporting and are able to learn buying patterns of our customers. The data that Glew provides us also allows us to send targeted emails out to customers based on what category they fall under. We have lot's of luck with sending out coupon codes to customers that haven't shopped in a specific amount of months.
Cons:
I don't think that we have any cons to using this software.

Read More

Rich's profile

Rich P.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed November 2018

I use Glew all day and it is awesome!

5

Glew became our reporting and analytics engine and we use it constantly to run our business.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It is so fast and the information is quick and easy to use. Integration was smooth and fast. The support has been excellent.
Cons:
I do not have any cons and any small tweeks I have requested have been put in a later update.

Read More

Alex's profile

Alex C.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2018

Use Glew Daily

5

Use it daily and find it essential.

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
5
Functionality
icon
Pros:
As a Shopify+ merchant I find that GLEW is far more accurate than Google Analytics and provides much more depth than Shopify reports. I love the daily reports sent via email each morning and that we have a simple easy to use place to analyze margin, costs, revenue, profit, sell through, inventory aging and much more.
Cons:
I think the price is a bit steep, but it does add value to my business so it is what it is.

Read More

Showing 1 - 10 of 59 Reviews

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