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Josh P.
Advisor, 7 years
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Updated January 21, 2026
Avalara vs Vertex: Which is best for you?
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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
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See all
Top Rated
Features
Features
Alerts/Notifications
3.90
Audit Trail
3.78
Address Validation
3.72
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Tax Calculation
4.60
Tax Filing
4.50
Tax Compliance
4.38
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Integrations
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See All
Pros / Cons
- Avalara easily handles all the sales tax calculations for transactions, and is especially great since it integrates with our ERP system.
- The installed package contains locked-down flows, Apex classes, and process builders that have errors, but cannot be modified by admins.
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- It's a great tool to calculate tax and its very accurate.
- Food and beverage content is not the strongest.
Read more
Ease-of-Use
3.8/ 5
Highest performing feature
in the comparison
4/ 5in the comparison
Value for Money
3.5/ 5
Highest performing feature
in the comparison
4/ 5in the comparison
Customer Support
3.4/ 5
Highest performing feature
in the comparison
4/ 5in the comparison
Functionality
3.9/ 5
Highest performing feature
in the comparison
4.2/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
