TaxCloud vs TaxJar: Which is best for you?

Ability Commerce elected to partner with TaxCloud to offer Ability OMS and Web Store clients great tax automation value.

I ended up just reactivating because the states were a hassle because you were required to file electronically and couldn't manually do it after TaxCloud was submitting. While not necessarily a direct issue with TaxCloud, there needs to be a better way to deactivate with all states that they have you submitting so you can start up again with a new vendor or just close your business. When engaging support, sometimes they're fast and responsive, sometimes they're the opposite.

They do a good job of handling sales tax issues.

more than you collect and not send any kind of alert or make any kind of contact informing you of this atrocity. When you discover a major issue (like overpayment), they remind you the service is not managed, the onus is on you to check everything, and offer fee based services to refile returns once you've corrected data they used to over remit sales taxes to states with a wait time of *6 to 8* weeks.