Ovatu vs Fresha: Which is best for you?

The best customer service you could ask for, they get back to really quick always lovely and helpful they will always send a personal reply to help not a generic answer.

making the forms was a bit of a chore, i don't understand all the terminology so I'm not sure what some of the stuff is for. But that's a me issue i think.

Scheduling notifications options are customizable, and good customer service.

Fresha has repeatedly charged me 20% marketplace fees for clients who never came through their platform. Despite providing screenshots and direct confirmations from my clients showing they found my business through Google searches or personal referrals, Fresha continued charging hundreds of pounds monthly in unauthorized fees. When presented with clear evidence from my clients, Fresha failed to acknowledge their error, investigate the issue, or process refunds.