Synchroteam 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Synchroteam

4.4

(94)

FrontRunner 2026

Pricing

Starting at $39.00 per month

About Synchroteam

Synchroteam is a cloud-based field service management and scheduling solution that caters to businesses of all sizes including cleaning services, construction, electrical and HVAC. The platform features contact management, scheduling, dispatching and work order management functionalities. It enables users to drag and drop jobs into employee schedules based on the location, qualification and availability of employees.

The solution also provides dispatchers with a real-time view of their workers in the field. Users can customize reports to ensure employees in the field capture specific metrics and parameters about jobs and customers. Synchoteam also provides mobile applications for iOS and Android devices that help workers to remotely access the solution. APIs are provided for integration with various CRM and ERP systems and users' websites.

Additionally, Synchroteam offers billing, invoicing and inventory management functionalities to the users. Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.

Synchroteam Screenshots

Synchroteam Pricing and Plans

Starting price: $39.00 per month

Free Trial

Free Version

Standard

$39.00

per user, per month

Plan includes:

Administration and Configuration
API Access
Customer Management
Invoicing
Job Management
Job Scheduling Optimization
Mobile Apps
Real-Time Client Notifications
Resource Management
Unlimited Storage

Premium

$64.00

per user, per month

Plan includes:

Route Optimization

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Synchroteam Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of Synchroteam
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
API
Appointment Management
Appointment Scheduling
Asset Tracking
Automated Scheduling
Automatic Backup
Automatic Time Capture
Availability Management
Barcode/Ticket Scanning
Barcoding/RFID
Billable & Non-Billable Hours
Booking Management
Calendar Sync
Calibration Management
Checklists
Client Portal
Clock In/Out
Compliance Management
Compliance Tracking
Contact Management
Contract/License Management
Contractor Management
Corrective and Preventive Actions (CAPA)
Credit Card Processing
CRM
Customer Database
Customer History
Customer Management
Customer Portal
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Digital Signature
Dispatch Management
Document Imaging
Document Storage
Drag & Drop
Electronic Payments
Email Management
Employee Database
Employee Management
Employee Scheduling
Equipment Maintenance
Equipment Tracking
Estimating
Event Scheduling
Facility Scheduling
Failed Inspection Tracking
File Storage
Fixed Asset Management
Fleet Management
For Commercial and/or Industrial Electrical Contractors
For Field Service
For HVAC Companies
Forms Management
For Pest Control Companies
For Plumbing Industry
Geographic Maps
Groundskeeping Management
Group Scheduling
Historical Reporting
Image Capture
Incident Management
Inspection Management
Inventory Control
Inventory Tracking
Invoice Management
Job Management
Job Scheduling
Job Tracking
Key & Lock Management
Labor Forecasting
Location Tracking
Maintenance Scheduling
Mobile Alerts
Mobile App
Mobile Payments
Mobile Signature Capture
Monitoring
Multi-Language
Multi-Location
Multiple Billing Rates
Multiple Projects
Offline Access
Offline Time Tracking
Online Booking
Online Time Tracking
Overtime Calculation
Payment Collection in the Field
Payment Processing
Payroll Management
Performance Management
Performance Metrics
Pest Activity Tracking
Pesticide Usage Tracking
Predictive Maintenance
Preventive Maintenance
Pricing and Cost Calculations
Project Management
Project Tracking
QuickBooks Integration
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Real-Time Updates
Recurring Appointments
Reminders
Reporting/Analytics
Reporting & Statistics
Report Templates
Resource Allocation
Resource Scheduling
Route Optimization
Scheduling
Search/Filter
Self Service Portal
Sick Leave Tracking
Skills Tracking
SMS Messaging
Status Tracking
Subcontractor Management
Task Scheduling
Team Calendars
Technician Management
Template Management
Third-Party Integrations
Time & Attendance
Time & Expense Tracking
Time Off Management
Time Off Requests
Timesheet Management
Time Tracking
Vacation/Leave Tracking
Workflow Management
Workforce Management
Work History
Work Order Creation
Work Order Management

Synchroteam Integrations

Google Calendar

Microsoft Excel

Xero

Stripe

QuickBooks Online

Zoho CRM

See all 11 integrations

Synchroteam User Reviews

Overall Rating

4.4

Ratings Breakdown

56%

36%

Secondary Ratings

Ease of Use

4.4

Value for money

4.3

Customer support

4.3

Functionality

4.1

Carlos Orlando R.

Verified reviewer

Computer Hardware

Self-Employed

Used daily for free trial

Review source

Reviewed July 2023

Seeking Perfection in Field Service Management

Its strengths are definitely its wide range of tools and the ability to manage many parts of the business from a single platform. I have found great value in its integration with other platforms, and the ability to access the app across multiple devices has proven to be a great help in critical situations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really appreciate that this platform is quite comprehensive in terms of functionality. It offers a variety of tools, from tracking and scheduling to billing and customer relationship management (CRM), all on a single platform. Also, the fact that it is a cloud-based service with mobile apps available for both iOS and Android is definitely a plus.

Cons:

There are certain aspects that I think could be improved. I find its user interface somewhat complicated and unintuitive. It takes some learning time to get used to and be able to take full advantage of all its features. Also, while having a large number of features is considerably helpful, I sometimes find it overwhelming and that can make it more difficult to focus on specific tasks.

Vendor Response

Thank you, Carlos for taking the time to review Synchroteam's field service management solution. We are pleased to hear that you find value in managing many parts of your business from our single platform. We are happy to provide you with personalized service to address any issues you may be experiencing and we look forward to continuing to work together to make Synchroteam the field management software for you! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.

Replied July 2023

Cade G.

Verified reviewer

Facilities Services

11-50 employees

Used daily for more than 2 years

Reviewed December 2024

Mehall's Expereience for Synchroteam

It's really good, just is need of some more advanced features and lot of growing to do. Steps are going in the right direction. It would be nicer to if they opened it up more to Zapier and the abilities that can be controled

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The cusomability of the product. We have been using for 3 years and done 3 referrals now.

Cons:

The worst part of Synchroteam is you can't really manage from the field, so for our managers they have to be an Admin to really do anything meaningful as far as change people around and stuff. Also the job pool is SUPER glitchy and needs to be redone so that its easier to pull from and easier to delegate. It would be nice for example if a manager could assign a job to a tech from the job pool in the field.

Reasons for choosing Synchroteam

The ease and custom ability to do things. The Recurring is pretty good too.

Vendor Response

Thanks for leaving us your feedback! We appreciate your referrals, as well. :) We will forward your suggestions to our team for inclusion in planning and updates. Thanks for using Syncroteam!

Replied December 2024

Mark v.

Verified reviewer

Mechanical or Industrial Engineering

11-50 employees

Used daily for more than 2 years

Reviewed May 2024

Synchro team enabled us to optimise our service planning

Good experience. helpdesk responds as expected

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to create a new user, without any costs

Cons:

there is no dutch helpdesk. Not all our employees are good in the English language.

Vendor Response

Thank you, Mark for reviewing Synchroteam's field service management solution. We are pleased to hear that our software has helped you optimize your service planning. We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.

Replied May 2024

Alejandro M.

Verified reviewer

Security and Investigations

Self-Employed

Used daily for free trial

Review source

Reviewed November 2025

Great app for tasks and personel management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Is a very good app for task tracking, it always runs smooth and has a solid building you can trust in

Cons:

The user interface would be better with dark mode (or at least i dont know how to activate it if it already exists)

Felix B.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for more than 2 years

Reviewed May 2024

Easy Field service

I work with synchroteam since a few years and the overall experience ist very good. There were nearly no outtages and the Support ist very quick and helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

An easy tool for nearly all kinds of Field service Jobs or similiar Jobs like electrical Installations. Nearly fully customizable Reports. You can create a very professional documentation of your work

Cons:

A few functions are Missing for me: - read-only Text Type at Job Report Templates - Not enough report/ export functions for parts (e.g. a summary how many parts of a specific type are used totally in a specific time) - the designing of own report templates can be a bit difficult. - a more complex access management would be great, e.g. to set which job types or which parts categories are visible for a specific user

Reasons for choosing Synchroteam

Most functions and best customizable for lowest price. The possibility to book monthly is very good for short projects.

Vendor Response

Thank you, Felix for reviewing Synchroteam's field service management solution. We are pleased to hear you enjoy the customizable reports. We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations. Thank you, again!

Replied May 2024

Rita G.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed May 2024

One of the best scheduling platforms out there!

I like the platform a lot. I wish we utilized more of the features. and I do wish they integrated with a payroll/HR platform. I'm aware there is an open API but not many payroll platforms have heard of Synchroteam.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Scheduling tools & Time management. All of the data for previous calls are saved. The reporting for the service work provided is a great tool we use quite often.

Cons:

Some app issues. The astrict symbol when searching for customers.

Reasons for choosing Synchroteam

Offered a more cost effective solution for what we were looking for and an overall simplex platform.

Reasons for switching to Synchroteam

T-sheets did not show previous service call history.

Vendor Response

Hi Rita - we appreciate you taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that you feel we are one of the best scheduling platforms. We really appreciate your business. We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips. Thank you, again!

Replied May 2024

Engr. Leonilo L.

Verified reviewer

Facilities Services

501-1000 employees

Used daily for free trial

Reviewed June 2024

Cost effective

Satisfied and very well effective in our operation

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very effective and easy to implement than any application

Cons:

Simple and yet effective very useful in our daily operation

Reasons for choosing Synchroteam

Very useful and yet effective in our daily requirements

Vendor Response

Hello Leonilo - thank you for taking the time to review Synchroteam's field service management solution. Our team is pleased to hear our service is very effective and easy to implement. We really appreciate your business. We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips. Thank you, again!

Replied June 2024

Ankit K.

Verified reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Reviewed July 2025

Dependable Software for Schedulling and Job Management

I've had a by and large positive encounter with Synchroteam. It made group planning much simpler for me and gave my regullar operations more structure. It spared me an extraordinary amount of work after it was set up, yet some things requirred some time to figure out at to begin with. In spite of the fact that it's not faultless, it's verifiably a dependable tool for field benefit group supervisors.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've been utilising Synchroteam for a while now, and I must say that it has incredibly rearranged field group administration. The work pool spares me time since professionals can fairly take on venttures on their terms, and the drag-and-drop planning is truly helpful. The QuickBooks connect could be a reward, and the portable app functions faultlessly. I also appreciate the client entrance, which, in effect, requires an interface and no login. In general, it's a great instrument in case you need to sparee time annd keep organised, indeed, in spite of the fact that it could be a little pricy and took me a while to figure out how to set up forms.

Cons:

To begin with, a few highlights, such as the admin board and workflow setup, appear a little cumbersome and confusing, and it's a small expensive for little groups. A way better QuickBooks network and less diffficult planning for repeating occupations would have been brillliant.

Abdullatheef C.

Verified reviewer

Electrical/ Electronic Manufacturing

201-500 employees

Used daily for less than 12 months

Reviewed May 2024

User Friendly with supportive

Good, it is need to modify with user aspect. Instead of email mandatory field, Mobile Number must be the mandatory field. After complete the booking, user must be able to view the Job Order number.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Tracking Job Orders Scheduling Reporting Easy to modify

Cons:

Booking System Mobile Tracking facility Accounting Invoicing Live Dashboard

Vendor Response

Thank you, Abdullatheef for reviewing Synchroteam's field service management solution. We are pleased to hear that our reporting is easy to modify. We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations. Thank you, again!

Replied May 2024

Ryan P.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed December 2017

Not great, not terrible

Price was the winning factor to why I started using this product. The sales team did a good job of presenting the potential of the product but a poor job of explaining the shortcomings that would become discovered in my first month of using it. Overall I'm not terribly happy with the investment and I won't be using it long-term. Unsure what I will move to going forward.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The cost isn't terrible for what you can do. There are some interesting features that some might find really useful. It's quite customizable, so if the features are useful the level to which you can get with the tools such as reports can be quite the positive experience.

Cons:

Pricing is in euro which makes the fluctuation of costs due to rising/falling dollar rates difficult to anticipate how much is withdrawn each month. I've run into some glitches/issues when setting up reports that don't function as intended. The workflow for setting up very dynamic reports is terrible. The UI feels clunky. Pages don't load live changes made to progression of jobs and there is a lot of work that could have been done better. I feel like I've paid for a platform that was developed in the 1980's and hasn't been updated since. Like it was the beta of someone's project that was never finished, but now is being marketed as a completed product. It feels old, poorly managed, poorly supported, and like there is a general lack of care around what the end product looks like, does, and how it functions.

Vendor Response

Thank you for your review Ryan, we appreciate your honest feedback. We apologize for the issues you are facing with reporting and the UI, and would love to get more information on the glitches you are experiencing so that we can resolve them promptly. Please contact our support team (https://www.synchroteam.com/contact.php) so that we can assist in improving the dynamic reporting workflows for Victoria Moss & Gutter. Also check out our latest update, which includes a time tracking module that syncs tasks seamlessly between the mobile application and Synchroteam¿s platform. For more information on the update visit https://www.synchroteam.com/blog/2018/03/08/time-tracking-new-module-synchroteam/

Replied May 2018

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