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ClickPost

ClickPost 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

ClickPost
ClickPost
4.4
(32)

Pricing

Starting at $300.00 per month

About ClickPost

ClickPost is a logistics software offering exceptional delivery management for streamlining last-mile deliveries. As a multi-carrier integration platform, ClickPost is tied up with a wide range of shipping partners across 200+ nations. With over 350+ carriers to choose from, businesses can easily integrate with its wide selection of courier partners within one business day. It offers a wide range of features designed to make e-commerce shipping more effective and elevates the customer experience.

One such feature offered by ClickPost is its ML-operated carrier recommendation engine. This carrier allocation system considers various business priorities to select the best carrier for every shipment accurately. It accounts for the differing needs of each industry, examining elements like delivery exceptions, customer experience, and RTO%.

ClickPost is also a leader in shipment tracking effectiveness, providing order status updates at every delivery milestone. We use a combination of webhook connections, & push and pull APIs to ensure these updates are provided in real-time. Furthermore, these updates are then automatically shared with the customers across a multitude of channels, fro...

m Email to Whatsapp. We support multiple languages for customer notifications enabling you to introduce personalization in post-purchase communication. Our branded tracking page with intelligent product recommendations further instills personalization in customer communication which helps strengthen your brand identity. Another important facility provided by ClickPost is a system to manage delivery exceptions like stuck shipments and failed deliveries. Failed deliveries in particular are handled through an automated system that sends customers issue-specific queries as soon as an NDR is notified. With the resolution in hand, carrier agents are able to successfully deliver the order during the next attempt. ClickPost helps you transform the bitter, lengthy process of returns into a seamless one-click solution for you and your customers. A self-service portal enables you to fix conditions for return in accordance with your policy. It is easily customizable to include any condition, like mandatory image uploading. Ideal carriers are selected after examining their past performance and aligning them with your business needs. You can similarly generate return shipping labels and notify customers. ClickPost has also built ClickPost Returns Plus exclusively for Shopify merchants.

ClickPost Screenshots

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ClickPost Pricing and Plans

Starting price: $300.00 per month
Free Trial
Free Version

Basic

$300.00

per feature, per month

No plan information available

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    ClickPost Features

    • Popular features found in Shipping
      Alerts/Notifications
      Bills of Lading
      Delivery Tracking
      eCommerce Management
      Import/Export Management
      Inventory Management
      Label Printing
      Parcel Shipping
      Quotes/Estimates
      Reporting/Analytics
      Shipping Management
    • More features of ClickPost
      Activity Dashboard
      Activity Tracking
      Alerts/Escalation
      API
      Cash on Delivery
      Dispatch Management
      EDI
      Location Tracking
      Order Management
      Order Tracking
      Proof of Delivery
      Real-Time Data
      Real-Time Monitoring
      Real-Time Notifications
      Real-Time Updates
      Reporting & Statistics
      Returns Management
      Shipment Tracking
      Shipping Labels
      SMS Messaging
      Surveys & Feedback
      Third-Party Integrations

    ClickPost Integrations

    BigCommerce
    BigCommerce
    Shopify
    Shopify
    Unicommerce
    Unicommerce
    WooCommerce
    WooCommerce
    Shopify Plus
    Shopify Plus

    ClickPost User Reviews

    Overall Rating

    4.4

    Ratings Breakdown

    5

    50%

    4

    44%

    3

    6%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.7

    Value for money

    4.5

    Customer support

    4.5

    Functionality

    4.3

    Manoj's profile

    Manoj K.

    Verified reviewer

    Cosmetics

    1001-5000 employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2024

    Benchmark in Logistics intelligence

    5

    Phenomenal would be the right choice of word.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The most important that I like about Clickpost is its people. Right from KAM to Product VP till CEO everyone are approachable easily. The team is always hungry to enhance the functionality of the software to align with the need of the industry and the trends. To do that, they work very closely with the client who is the first mover in adopting that trend.
    Cons:
    Their standard reports and the dashboard needs to be a little better, functional and customizable at least to a certain extend.

    Reasons for choosing ClickPost

    People and their commitment towards the betterment of the product thereby helping the clients to server their customers better.

    Read More

    KG

    Krishna G.

    Verified reviewer

    Automotive

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2024

    Clickpost review - using for more than 3 years.

    5

    My overall Exp was very good. support team was able to resolve the issues on time.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    Support and flaw less working of this software.
    Cons:
    Additional feature development took lot of time and effort

    Read More

    EC

    Earven C.

    Verified reviewer

    Import and Export

    501-1000 employees

    Used daily for less than 2 years

    Review source

    Reviewed July 2021

    user

    3

    It finds me good to use

    Ratings Breakdown

    3
    Ease of use
    3
    Value for money
    3
    Customer support
    3
    Functionality
    icon
    Pros:
    Wide feature range help to resolve query
    Cons:
    lot of levels to do developments which make user confuse

    Reasons for choosing ClickPost

    A platform brings all courier on same platform

    Read More

    KM

    Kiran M.

    Verified reviewer

    Marketing and Advertising

    501-1000 employees

    Used daily for less than 2 years

    Reviewed February 2024

    User-friendly and Realtime Status

    4

    User-friendly and useful for all logistics related. Using this can save bandwidth and cost to company.

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    Realtime Status and easy click. Which saves evryone time.
    Cons:
    Nothing as such. Till now. I would share if any.

    Read More

    VR

    Verified
    Reviewer

    Information Technology and Services

    501-1000 employees

    Used daily for less than 12 months

    Reviewed February 2024

    One of the best in its category

    5

    Ratings Breakdown

    5
    Ease of use
    3
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    Ease of use Maps different stakeholders quite well across the entire ecosystem
    Cons:
    Support could be better Elements of AI in the product roadmap could be a big plus

    Read More

    GK

    Green K.

    Verified reviewer

    Consumer Goods

    501-1000 employees

    Used daily for more than 2 years

    Reviewed February 2024

    Good for ecommerce org

    5

    Ratings Breakdown

    5
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    EDD SLA Multi carrier integration Tracking
    Cons:
    Tech integration needs to improve, Proper optimization should be there

    Read More

    VR

    Verified
    Reviewer

    Information Technology and Services

    1001-5000 employees

    Used daily for less than 2 years

    Review source

    Reviewed March 2022

    Best logistics management software for E-commerce companies

    5

    Clickpost has helped us with resolving issues with regard to non-delivery reports and return management. We have increased our metrics with regard to on-time shipping and on-time delivery.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Seamless API integration with best customer support and onboarding, with one click you are able to choose from multiple courier partners at the lowest price, download the shipping label and track your shipment.
    Cons:
    Nothing. It is the best software for logistics management

    Read More

    VR

    Verified
    Reviewer

    Internet

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2021

    Backup support

    4

    Better to have clickpost as it reduces interactions with customers.

    Ratings Breakdown

    5
    Ease of use
    3
    Value for money
    4
    Customer support
    3
    Functionality
    icon
    Pros:
    1. Ease of handling 2. Covered all data set required for the analysis 3. Overview & analytics dashboards
    Cons:
    1. In the start, it used to fetch duplicate results. 2. After onboarding, development takes time & not customized development available.

    Reasons for choosing ClickPost

    Agile support, better insights & integration with almost all topmost courier services.

    Read More

    VR

    Verified
    Reviewer

    E-Learning

    201-500 employees

    Used weekly for less than 2 years

    Reviewed July 2021

    Extremely good shipping management software

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Really good software for managing e-commerce logistics! We're using the complete product- multi-carrier shipping, tracking, customer updates, NDR management. It solves almost all shipping related challenges
    Cons:
    UI can be improved slightly for better experience but still I like that its the best available in the market

    Read More

    VR

    Verified
    Reviewer

    Consumer Services

    1001-5000 employees

    Used daily for free trial

    Reviewed September 2021

    Business Machine

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It is super simple and super fast. Decreases the time to market
    Cons:
    Nothing that I can think of on top of my head

    Read More

    Showing 1 - 10 of 32 Reviews

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