Process Shipper vs Refund Retriever: Which is best for you?

Instead of having to deal with individual shipping software and packages for different shipping vendors, we are able to have one standard package that not only benefits us from having a "common interface" as it pertains to user training, but also fully integrates with our MIS (PACE) so we're able to utilize multiple departments helping in submitting shipments and receiving feedback on their jobs via the MIS and lessen the burden of our shipping personnel.

The software has not kept up with carrier integrations from either UPS or FedEx the interface is dated and basic things are missing.

It is always a pleasant surprise to see reports from Refund Retriever showing money we are getting back from carriers for things Refund Retriever has spotted.

Their auditing is much appreciated and saves us a lot of money.