eBuyerAssist Platform 2026: Benefits, Features & Pricing

Convenient, simple, and easy.

Product modular approach provides great flexibility to us at affordable cost. We have tried to contain customisations due to complexities of small changes causing knock-on issues elsewhere. Our business users (internal customers) number 300+ and they populate Purchase order templates easily & successfully with little error given they are not Procurement people; we do not use Requistion stage on tool. Internal customer feedback extremely positive on ease of use & content / structure, which is managed by our small strategic Procurement team. We have applied 'punchout' facility with 1st Tier computer manufacturer as supplier......very effective & used in case study. Customer support from Mikrofax has been 1st Class with a quick turnaround of any issues. Pros: Good simple system that does a clean job, user experience is good, great customer service, easy to implement & Mikrofax support to implement was effective, overall attractive total cost of ownership. Cons: Not many......mainly ability to alter orders part way through once part-received stage passed. Ability to apply financial adjustments to invoice matching / posting stage against orders.....credits particularly. Reporting tool could be updated to be less demanding on manual manipulation. Overall, we would certainly recommend the eBuyerAssist tool for overall performance & functionality at a very attractive total cost of ownership.

We have had a good experience with both the company that provides the solution and the solution itself. Any time we have had a question regarding how to do something the support team have responded within minutes it has really been quite exemplary quality of the support and something that has left an overriding impression across all of us. We didn't believe the online reviews so we spoke to some of their clients and their existing customers confirmed what the review seemed to say and now having been a client for over a year we can also confirm this is true.

We had two divisions in our organisation each doing slightly different things but the end goal is the same so we decided to amalgamate these two separate processes into one by using a good tool that could bend for each division but yet still have one system.

We thought we had simple requirements but none of the more basic eprocurement systems listed here could meet what we needed - when we found the Mikrofax system we found a perfect match of function and fit at the price we had a budget for. We are very happy with out choice,

This seemed to be the best of the bunch. Excellent requisitioning module and approvals support complex chains with multiple different levels - the vendors love the portal they can login to to do their RFQ and the vendor onboarding has never been easier. Our line managers love it as they can do their approvals on their mobile devices with ease.

We wanted to build an integrated purchasing system into the rest of our systems and we found the system easy to use and to train other people on.

We had a good experience and are still having a good one.

We found Mikrofax via Capterra and we also looked at some of the other solutions featured here but none had the feature depth we were looking for ; we did not want to be forced to get a new in 2 years - We were really impressed with the pre-sales process and demos ; Our CEO made the final decision and our eventual deployment was smooth and fast - we had our first orders out of the system on the first date of going live - 6 months in we have had no problems and have expanded the system by purchasing additional users and modules ; The system is robust, reliable and fast - we couldn't be happier.