Stitch Labs 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Starting at $799.00 per month
About Stitch Labs
Stitch Labs is an integrated, cloud-based inventory and order management solution that caters to mid-size multi-channel retail brands.
Stitch serves as an operational hub to brand operations, centralizing inventory across all sales channels and locations for greater visibility and control. With features in inventory and order management, fulfillment, purchasing, and financials and reporting offered in an intuitive, user-friendly design, Stitch provides brands with operational efficiency built for scale.
Stitch integrates with a variety of sales channels including Shopify, Magento, and BigCommerce, as well as marketplaces like Amazon. Stitch also offers integrations with various POS solutions like Square and Shopify POS to support brick-and-mortar retail locations, as well as proprietary integrations to 3PLs.
Additionally, Stitch offers customer service and support with implementation and customer success managers in addition to email, chat, and phone support.
Stitch Labs Screenshots

Stitch Labs Pricing and Plans
Basic
$799.00
No plan information available

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Stitch Labs Features
- Popular features found in Order ManagementBackorder ManagementBilling & InvoicingCustomer ManagementeCommerce ManagementInventory ManagementMulti-LocationReal-Time DataReporting/AnalyticsReturns ManagementShipping Management
- More features of Stitch LabsAccounting IntegrationAlerts/NotificationsAPIApproval Process ControlBarcode/Ticket ScanningBarcoding/RFIDCheck-in/Check-outCommission ManagementCost TrackingCustomizable ReportsData Import/ExportData SynchronizationEmail MarketingEmployee ManagementForecastingInventory AuditingInventory ControlInventory OptimizationInventory ReplenishmentInventory TrackingItem ManagementKittingMail OrderMerchandise ManagementMobile AccessMulti-Channel ManagementOrder FulfillmentOrder ManagementOrder ProcessingOrder TrackingPoint of Sale (POS)Purchase Order ManagementPurchasing & ReceivingReal-Time MonitoringReal-Time ReportingRecurring OrdersReorder ManagementRetail Inventory ManagementSales ReportsSales Trend AnalysisSearch/FilterSKU/UPC CodesSpecial Order ManagementStock ManagementSupplier ManagementThird-Party IntegrationsWarehouse Management
Stitch Labs Integrations
See all 17 integrations
Stitch Labs User Reviews
Overall Rating
4.5
Ratings Breakdown
5
71%
4
18%
3
4%
2
4%
1
3%
Secondary Ratings
Ease of Use
4.2
Value for money
4.0
Customer support
4.4
Functionality
3.8

Joshua M.
Verified reviewer
Apparel & Fashion
Used unspecified for unspecified
Review sourceReviewed February 2015
Highly Recommended
5
Our company, Luckless Clothing, has been searching for a service that can help assist us with tracking merchandise sales from within our storefront, as well as our online marketplace. StitchLabs not only meets those needs, but exceeds them. They've been such a valuable asset to helping us manage our inventory, and not waste valuable man hours hand counting our stock of well-over 150 items. You can only imagine how confusing it was counting stock three times a week, wasting hours upon hours making sure that we weren't selling items online that were sold here in store. It was an utter nightmare, and Stitch helped us alleviate those pains. It is extremely easy to integrate into your website, or into nearly any platform you currently use like Storenvy, Etsy, or other big sales marketplaces. In addition, Stitch does a fantastic job integrating into our Square Stand for our in-store sales, and helps us keep up to date information and purchasing trends for all of our sales channels. I would recommend anyone to use Stitch if this is an issue that you struggle with.
Ratings Breakdown
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Cally R.
Verified reviewer
11-50 employees
Used unspecified for unspecified
Review sourceReviewed March 2015
Great Inventory System for Small Business
4
I am grateful to have found this inventory management system when I launched my clothing line several years ago. Currently I sell two collection of 30 styles per year in multiple colorways through a variety of channels: Wholesale boutiques, retail outlets, consignment accounts, private clients, on-line store and through a series of sales representatives. My inventory exists in multiple locations and is sold daily to each of these outlets. Stitch Labs has helped me with many of the hurdles of growing a business. This software continues to improve year after year.
Ratings Breakdown
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Weiwei J.
Verified reviewer
Wholesale
Used unspecified for unspecified
Review sourceReviewed June 2014
Do not use stitch if you sell on ebay
1
I read about the great reviews on the internet about stitch labs. Guess what, I tried it twice in 6 months time; it turned out to be a waste of time to say the least. The biggest bug stitch has is inability to work with ebay listings (they require all ebay listings to be 30 days duration. We followed their rules - delete all GTC listings and created them under 30-day duration. Yes, right we lost our sales history, like how many sold under GTC listings). Even you have changed all ebay listings to 30days, still it will cause problems for your ended listings with GTC duration - stitch will auto list those that you've ended. We had this situation 6 months ago and 6 months later they still have not fixed it, which caused quite a chao to our ebay listings and business - I had to manual delete each of the activated listings forced by stitch in every 10-15 minutes. I guess stitch should have not advertise it integrates with ebay while it's not yet, to say the least. In addition to this issue, we also observed that there are sometimes a system down on their server - we noticed that orders pulled from stitch and shipped via shipstation did not get updated status back to the marketplaces. This was frustrating because (1) we were not sure if those orders were actually shipped or not; (2) orders can be marked as shipped late if tracking is not uploaded in 1-2 business days. There are some other smaller bugs they may have, but those are the biggest two. I understand no system is perfect; however, I do not think a company should advertise service/products for sale if they are not ready for the public. I really wanted to love stitch but to me my experience with them was a total disaster. Emailed them about our bad experience and problems we found. No apologies ever said. Extremely disappointed. I wouldn't recommend stitch labs to anyone who sells on ebay. Thanks and good bye to stitch - there are plenty of programs out there that does not require 30-day duration listing on e
Ratings Breakdown
Vendor Response
Hi Weiwei, I'm one of the co-founders of Stitch Labs. Thank you for your note. GetApp has built in the ability to respond to reviews recently, so I wanted to reach out and first of all apologize for the trouble you experienced while using Stitch. The last thing we ever want to do is hinder a businesses ability to operate efficiently. We started the company to help make life easier for our customers and are working hard with thousands of businesses to do just that. I've addressed your two major issues below. Please feel free to let us know if you have any other questions. We're happy to help. 1. eBay GTC listings: While it looks like a listing stays up for eternity when you deem it GTC, eBay actually creates a new ID on the back end after 30 days. You're not able to see this ID, but our system recognizes it as a new product and imports it into Stitch again, causing duplicate inventory items. This is why we currently require all listings to end. Then, Stitch will automatically re-list the original item within a couple minutes once the time period (e.g. 30 days) is over, and the re-listed product has the same eBay ID on the backend because eBay didn't have the opportunity to create a new ID automatically. Our engineers are continually working to close this gap, but at this time, our current process is most effective. More to come in the future, should that change. 2. Server issues: We launched our new platform on June 1st. Along with our new platform, we launched many upgrades to our back-end infrastructure that would allow us to scale with companies well into the future. I admit, there were some rocky times from June - July and I apologize for that. You can see from the many reviews prior to yours that our customers are very happy with Stitch. We underestimated how all the moving parts would impact our customers and we should have done a better job at communicating. We will be better going forward. Our transition is complete now. Our new platform and infrastructure are in place and we're excited to be moving forward. We're launching new features every two weeks and more integrations are coming soon. While the transition was difficult, we wanted to get our new platform in place well in advance of the holidays. Again, I apologize for the problems we caused while you were using Stitch. We'll be here and would be happy to have you back, if you want to give it another shot. Have a great holiday season and thank you for trying Stitch. Jake Co-Founder Stitch Labs
Replied September 2014
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Jeremy P.
Verified reviewer
2-10 employees
Used unspecified for unspecified
Review sourceReviewed December 2014
The heart of our brand
5
Not sure how we would manage our business without Stitch! We started using Stitch Labs a couple of years ago now and keep finding new ways to make it even more central to efficient and effective operations. And Stitch keeps adding more ways to make the platform even better. The recent updates including bundling filled a hole we were missing, and the feature (and others) came directly out of user feedback. Even when there are issues Stitch has been fantastic, with extremely responsive and personal customer service (Thanks Con!) and great communications. Their twitter status account keeps me updated if there are any issues and those have been few and far between. We use Stitch to manage our entire process, from sending POs to our manufacturer, to receiving and synching inventory, managing billing & fulfillment across multiple service platforms, and our central hub for all order management, shipping, customer contacts/crm, and more. We're taking orders in real time at tradeshows now, too, so I can take the order and bill the card for a deposit before the buyer even leaves the booth. I look forward to it cutting down on those "bad" orders going forward. Stitch was basically made for us, whether it is on Shopify alone with the great integration here or across multiple platforms, online and now even offline.
Ratings Breakdown
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John M.
Verified reviewer
Marketing and Advertising
Used unspecified for unspecified
Review sourceReviewed February 2015
Perfect At What It Does.
4
I've been using Stitch for exactly 1 year and they have gone through a lot of upgrades since then. It does a great job of keeping my inventory updated across the different platforms I sell on. I did tried 2 other platforms before settling on Stitch. I know people have complained about not having phone support, but since they are almost always available during business hours on chat, it's never been an issue for me. The couple of times i've had to send an email instead (like at night), it's been answered the next morning. I use FBA for a lot of our inventory and one thing i've really come to rely on is the ability to push an order from outside Amazon to their fulfillment center. That has been a major time saver. While the system does have limitations, I'm happy with what Stitch offers for for the money.
Ratings Breakdown
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Ryan S.
Verified reviewer
Consumer Goods
11-50 employees
Used daily for more than 2 years
Review sourceReviewed September 2022
Okay for first order management/inventory managment system
3
Okay. They were a new company when we used them so could make updates routinely, however the limited bandwidth of the team meant your needs weren't always the highest priority.
Ratings Breakdown
Reasons for switching to Stitch Labs
Upgrading software to fit our scaling business.
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Dan W.
Verified reviewer
Information Technology and Services
Used unspecified for unspecified
Review sourceReviewed March 2015
Average Solution
2
It's almost one year that we are using Stitchlabs. In the beginning i was very excited with the tool, with the interface and also with the Stichlabs team. They are very fast in responding and trying to help. When you work with the tool on a day to day basis, some obvious features are missing that can make your life very difficult. Stitchlabs changed their interface a couple of months ago. There were many bugs and it looks like they are fixed by now. We are still a small start-up and do not have many orders. But I wonder many times how come that i am the first one to discover basic bugs in the system.
Ratings Breakdown
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Ryan M.
Verified reviewer
Photography
Used unspecified for less than 12 months
Review sourceReviewed August 2015
Independent Boutique Designer
4
I started my business last year and I was on the hunt for software that would be able to keep up with my ever changing inventory during trade shows season with the ability to match my online stores. Its been the greatest backend to my business. Tracking all my orders fluidly and effortlessly and allows me more time to be working on new designs. One of the best features is the reports and being able to track all the little details to make sure that I am ontop of my game through and through.
Ratings Breakdown
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Lisa A.
Verified reviewer
Publishing
201-500 employees
Used unspecified for less than 2 years
Review sourceReviewed November 2015
Stitch Saves the Day
5
I am a jewelry designer and fine artist and have used Stitch since 2010 to handle the inventory needs of my multiple sales channels for the jewelry side of my business, Zelma Rose. I first started using Stitch for the easy invoicing and line sheets but as they have added amazing feature after amazing feature over the years I now use it to organize my inventory, invoicing, line sheets, and wholesale account management.
Ratings Breakdown
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David D.
Verified reviewer
Non-Profit Organization Management
Used unspecified for unspecified
Review sourceReviewed February 2015
Excellent Business Software and Superb Customer Support
5
Stitch Labs is a powerful application and the support team is excellent. Sara, Jenny, Bethany, and Mina have been a joy to work with. I am new to logistics operations and logistics/inventory software and apps. The Stitch team has been very patient, informative, and helpful. We are a very lean organization with a small staff. We are geographically dispersed and our accounting operations are out sourced. We are great at out core business, and we are each multitasking to cover down on business and admin functions of running the business. Therefore, we consider Stitch to be more than an application or service provider, we view them as a business partner. Stitch Labs is our inventory team and they are part of our automations team. The Stitch Labs staff truly wants us to succeed and they provide excellent customer support, advice, and service. We rate Stitch Labs as a 5 star business.
Ratings Breakdown
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