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Convin vs FrontSpin: Which is best for you?
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Features
- I enjoy how simple it is to make my own scorecards on the basis of my daily conversations and weights to accurately represent the significance of each need in respect to the training task.
- Having clustered call tags makes it difficult to select the right ones since we have multiple lines of businesses and we have the call tags collectively.
- FronSpin overall was very easy to navigate and keep track of my calls, tasks, and emails.
- Sometimes it does not save my numbers or things I did on the previous calls, but customer service is helpful
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Recommendations
