1 million+ businesses helped. Get advice
Get Free Advice
Home

/

NPS Software

/

Delighted vs Simplesat

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Updated March 15, 2026

Delighted vs Simplesat: Which is best for you?

Talk to a human
Advice from pros
Custom shortlist of 3-5 products
CTA Compare
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$17.00

per month

$119.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
See all
Product Screenshot
See all
Top Rated
  Features
Customer Experience Management
4.86
Reporting/Analytics
4.86
Data Import/Export
4.50
See All
See All
Integrations
Groove
Groove
Zendesk Suite
Zendesk Suite
Groove
Groove
See All
Dropbox Business
Dropbox Business
Autotask PSA
Autotask PSA
Zendesk Suite
Zendesk Suite
See All
Pros / Cons
  • The software was easily integrated into our business platforms.
  • I export my survey data as .csv files, for two months I was unable to export .csv files, so I had to harvest my data manually.
Read more
  • Exceptional customer service and knowledge base
  • Simplesat made my job easier, it’s simple, great.
Read more
Ease-of-Use
4.8/ 5
Highest performing feature
in the comparison
4.9/ 5
Value for Money
4.7/ 5
Highest performing feature
in the comparison
4.8/ 5
Customer Support
4.9/ 5
4.9/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad