Salonist vs Fresha: Which is best for you?

More easy to use and simple to book appointment and time management and help in boosting sale as well as I am now able to frequently create offer for my clients and it easily conveyed to clients

The customer service is so bad these people do not care to reply to their clients.

Scheduling notifications options are customizable, and good customer service.

Fresha has repeatedly charged me 20% marketplace fees for clients who never came through their platform. Despite providing screenshots and direct confirmations from my clients showing they found my business through Google searches or personal referrals, Fresha continued charging hundreds of pounds monthly in unauthorized fees. When presented with clear evidence from my clients, Fresha failed to acknowledge their error, investigate the issue, or process refunds.