H&R Block vs MyTAXPrepOffice: Which is best for you?

Ive done my taxes with them for years and satisfied so far.

Then it cost me another $350 for seven hours of work that she billed me for.

What I value most in a software provider is a comprehensive approach to assistance that combines accessible customer support via phone and chat—specifically with extended hours—and the strategic integration of AI.

They were speedy with updates when they were important to them, but they refused to update their estimated tax penalty calculation, which was incorrect and calculating about DOUBLE what it should be. When I called their software crap, they banned me from tech support, which made their software unusable for me (remember, you have to constantly contact tech support for workarounds because their software is so buggy).