MyTAXPrepOffice vs TaxDome: Which is best for you?

What I value most in a software provider is a comprehensive approach to assistance that combines accessible customer support via phone and chat—specifically with extended hours—and the strategic integration of AI.

They were speedy with updates when they were important to them, but they refused to update their estimated tax penalty calculation, which was incorrect and calculating about DOUBLE what it should be. When I called their software crap, they banned me from tech support, which made their software unusable for me (remember, you have to constantly contact tech support for workarounds because their software is so buggy).

I offer a variety of services such as tax preparation, tax resolution and bookkeeping and I'm able all of the services I offer for my clients in one place.

The billing system does not allow a credit card to be kept on file, and you can't change the amount of time before it is considered overdue.