Yapsody 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Yapsody

4.5

(69)

Pricing

Pricing available upon request

About Yapsody

Yapsody is an innovative event management software that helps event planners to create, manage and promote their events with ease. With Yapsody, event planners can handle every aspect of their events from start to finish, ensuring a seamless experience for their attendees.

Here are some of the features that make Yapsody stand out:

User-Friendly Interface
Yapsody's user-friendly interface makes it easy for event planners to set up and manage their events. The software's drag-and-drop functionality simplifies creating and organizing of event pages, ticket categories, and registration forms. Our user-friendly interface allows you to create event pages that are tailored to your brand and converts visitors into ticket buyers. You can choose from a variety of ticket types and pricing options, set up promo codes and discounts, and even offer VIP experiences for your attendees.

Online Ticketing
Yapsody's online ticketing feature makes it easy for event planners to sell tickets online, even for multiple events. The platform offers 14+ secure payment gateways like Stripe and Shift4. It also enables several payment methods, including credit cards, debit cards, pay later, and point of sale...

Yapsody Screenshots

Yapsody Pricing and Plans

Starting price: $0.59

Free Trial

Free Version

General Seating

$0.59

per user

No plan information available

Reserved Seating

$0.98

per user

No plan information available

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Yapsody Features

Popular features found in Email Marketing
A/B Testing
Autoresponders
Campaign Analytics
Campaign Scheduling
CAN-SPAM Compliance
Contact Management
Customer Segmentation
Email Tracking
Event Triggered Actions
Subscriber Management
WYSIWYG Editor
More features of Yapsody
Activity Dashboard
Alerts/Notifications
Attendance Management
Attendance Tracking
Attendee Management
Attendee Profiles
Attendee Tracking
Barcode/Ticket Scanning
Booking Management
Calendar Management
Confirmations/Reminders
CRM
Customer Data Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Discount Management
Electronic Payments
Email Campaign Management
Email Marketing
Email Reminders
Employee Management
Event Calendar
Event Management
Event Registration
Event Scheduling
Event Ticketing
Event Tracking
Forms Management
List Management
Mobile Access
Mobile Ticketing
Multi-Event
Offline Access
Online Payments
Online Registration
Online Ticketing
Onsite Registration
Onsite Ticketing
Payment Processing
Point of Sale (POS)
Print-at-Home
Promotions Management
QR Codes
Real-Time Analytics
Real-Time Data
Real-Time Updates
Registration Management
Reporting/Analytics
Reporting & Statistics
Reserved Seating
Role-Based Permissions
Sales Reports
Season Tickets
Seating Map
Social Media Integration
Social Promotion
Sponsorship Management
Support Ticket Management
Surveys & Feedback
Template Management
Third-Party Integrations
Ticketing
Ticket Reservations
Visitor Registration
Volunteer Management
Website Management

Yapsody Integrations

Wix

authorize.net

PayPal

Google Analytics 360

WordPress

Stripe

See all 11 integrations

Yapsody User Reviews

Overall Rating

4.5

Ratings Breakdown

61%

33%

Secondary Ratings

Ease of Use

4.2

Value for money

4.4

Customer support

4.5

Functionality

4.2

Casey H.

Verified reviewer

Higher Education

51-200 employees

Used daily for less than 6 months

Review source

Reviewed November 2018

Best Ticketing System for Non Profit

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have been using Yapsody for tickets for a non profit event and it is easy for the end user and the patron. Fees are very cheap (not sure if that is because we are a non-profit) and integrates easily with WePay. Add access codes, different ticket types and more.

Cons:

It can be a bit cumbersome to navigate if you haven't used it before. It really is designed for multiple ticketed shows/concerts . I wish there were more reporting functions. I also wished the landing page for the event could be customized more.

Nancy B.

Verified reviewer

Museums and Institutions

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Easy to use software for ticketing for events and admissions

We are an historic house museum and gallery. Yapsody seems to be more geared toward performing arts venue or events that have seating. However, we have been able to adapt our use of the site to meet our needs for our daily tour operations as well as special events. Customer service has been extremely helpful with on-line chats when there has been a problem. We have been using Yapsody for several years.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the format that shows the monthly calendar so that we can get a snapshot each day of how many visitors are coming to our historic site for tours.

Cons:

Occasionally, I have found that a feature I am wanting to use may be found on a screen that is not the main screen. For instance, we block out our tour ticket purchases after the tour time has passed. That information is found on another screen that may not be the intuitive first place to look, especially for one of our staff members who may not use Yapsody each day.

Reasons for choosing Yapsody

We had a specialty show at our historic site (puppet theater show), and Yapsody came highly recommended by the person who was in charge of that organization.

Vendor Response

Dear Nancy, Thank you for taking the time to share your feedback about Yapsody. We are glad to hear that you find our platform easy to use and that it has been instrumental in managing your historic site's tours and special events. We're particularly pleased to know that our customer service has been helpful in resolving issues through online chats. As we continually strive to improve our user experience, your note about the positioning of certain features has been duly noted. We understand how crucial it is to have all necessary functions easily accessible, and we'll consider your valuable input in future updates. Your satisfaction is our top priority, and we're delighted that Yapsody came highly recommended to you. We look forward to continuing to support your operations for many more years. Best Regards, The Yapsody Team

Replied June 2023

Jeffrey G.

Verified reviewer

Writing and Editing

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed June 2023

Simple but could use more features

I've used it to ticket a few concerts here and there.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's plug-and-play and fairly easy to use.

Cons:

It could have more robust features and integrate better with our website.

Reasons for choosing Yapsody

Cheaper, easier, minimal fees for the ticket buyer.

Maya W.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed June 2023

Solid Ticketing Site for Non-Profit Events, but Clunky in Back-End Design

Mostly, I continue to use Yapsody because of pricing and because I have already invested a lot of time into setting up an event that I copy from for all subsequent events. I don't want to learn how to use another site. Eventbrite's interface is easier to use (although it's been a few years since I created an event there), but their pricing kind of sucks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that I can (after working with customer service to figure out how to set it up--because it's not initially intuitive) their survey function, which allows us to track which guests would like a vegetarian meal.I like that I can copy identical events from years past to use as a baseline for future events.I like their pricing. It's pretty reasonable for a non-profit.I like that they allow visitors to simply donate to our cause, if they can't make it to our specific event (although I wish this feature could be made larger and more central--it's a pretty small line of text for a visitor to notice).Their customer service is immediately responsive, and has always been able to explain how to find certain reports or features on the site (a lot of features are a bit tricky to find). Customer service chats are then automatically sent to my email, so I can reference them at a future date, if I've forgotten how to find or fix something on the Yapsody site.

Cons:

The formatting WYSIWYG on the main event info page is pretty frustrating. The font often switches over to something else entirely, when you are trying to turn text into a link, or make it bold, italic, etc. It's impossible to create a grid of images--their page does not allow for dragging to arrange. You can only stack images (or create an image of images in a separate program like Photoshop, which is what I did in order to display a grid of sponsors for our event).You can't set up multiperson tickets (ex: one ticket is $35, or you can get a ticket for two for $65) and then run a report to see how many people are estimated to come. Would be nice to include a feature where you can, when setting up the ticketing structure, tell Yapsody that X ticket = 1 person, and & ticket = 2 people, so that back-end users can run reports to see how many people are actually estimated to attend the event. Instead, the current reports will only tell you how many tickets are sold, regardless of how many people are tied to each ticket.

Reasons for choosing Yapsody

It's cheaper. You get to keep more money from each ticket sale.

Reasons for switching to Yapsody

Pricing

Vendor Response

Hi Maya, Thank you for your feedback. We appreciate your positive comments about Yapsody's survey function, pricing, and responsive customer service. We apologize for any inconvenience you experienced with the formatting and ticketing features. Your loyalty and the time invested in our platform are important to us. We will consider your suggestions for improvement. Thank you for choosing Yapsody. Regards, The Yapsody Team

Replied June 2023

Israel M.

Verified reviewer

Food & Beverages

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed June 2023

One solution for all the ticket management needs

Because human error caused many friction with our attendees we looked for a solution to make the process easier for all the parts, I'm happy to say that yapsody was out first attempt because of features vs price but once implemented everything clicked in place, we didn't needed to search for anything else as yapsody covered all the needs of our venue

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Yapsody is a one stop suite where all the ticket management needs are covered, when integrating yapsody to an ever expanding event workflow everything clicked together, training for the staff was easy and concise as yapsody is really easy to use on any front. All in all is really surpasses the money to features value and makes easy for us to manage people and for the attendees is a fast and reliable way to get their tickets

Cons:

While yapsody is an all in one solution the web part is very basic so it's better to use the excellent integration with other services

Reasons for choosing Yapsody

We found yapsody free at first and only tried it. It was excellent for our needs so we didn't searched for anything else

Vendor Response

Hi Israel, Thank you for your feedback on Yapsody. We appreciate that our ticket management solution meets all your needs and provides value for money. While the web part is basic, we offer excellent integration options with other services. We're glad Yapsody eliminated friction caused by human errors and covered all your venue's needs. We value your support and look forward to serving you further. If you have any questions, feel free to reach out to us Regards, The Yapsody Team

Replied July 2023

Dj T.

Verified reviewer

Education Management

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed May 2023

Great Ticketing System

We needed to find a new system for handling ticketing for our spring musical. We wanted to allow patrons to select their seats. Flexible pricing and discount options were also a must. I researched at least a dozen different options, and landed on Yapsody because it had the features we wanted but fit well into our non-profit's limited budget for a ticketing solution. We have been with them ever since, and have expanded our use of their services beyond the annual musical. During the pandemic, I made a feature request, and while it wasn't ready in time for the musical that year, they implemented the request and it is now available to everyone, so we'll be ready if social distancing is needed again in the future. They really seem to care about their customers and in making sure their product fits our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is easy to use with powerful features, including reporting features, and managing discounts and holds. I appreciate the discount system for frequent users and our non-profit organization. With a 400+ seat auditorium, creating and managing the seat maps is one of our favorite features. Patrons have also commented on how easy it is for them to buy tickets. Have also had great experiences with customer service when I needed help with something.

Cons:

I wish they offered a way to help discourage leaving "orphaned" seats for reserved seating events. This is by no means a deal breaker, however.

Reasons for choosing Yapsody

They offered the features we wanted and the best options for pricing.

Vendor Response

Dear Dj, Thank you for your comprehensive review. We're pleased that our platform and customer service have met your expectations and benefited your organization, especially with features like the seat map creation and discount system. Your feedback about discouraging ""orphaned"" seats is highly appreciated. We understand its importance and have passed this along to our concerned team for consideration. We're committed to serving your needs and we truly appreciate your choice and trust in us. Looking forward to continuing this journey together. Best Regards, Yapsody Team

Replied June 2023

John B.

Verified reviewer

Performing Arts

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed June 2023

Easy to use Ticketing Platform

I've had nothing but amazing experiences with Yapsody - with the website, the admin pages, and tech support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that Yapsody is easy to use on both ends - setup/administration and end-user. Setting up a new event takes only minutes since I can just copy a previous event and make the minor changes.

Cons:

The ONLY feature I wish Yapsody had was the ability of the end-user (or an admin) to exchange tickets within an event. For example, if an audience member purchases tickets for a show on Friday but would like to exchange them for the same event on Saturday... right now they have to go through the event admin who has to cancel/refund the friday tickets and instruct the end-user to purchase Saturday tickets.

Reasons for choosing Yapsody

When first researching ticketing websites years back, Yapsody seemed the most straightforward and simple.

Vendor Response

Dear John, We appreciate your positive feedback on Yapsody and are glad to hear about your positive experiences with setup, administration, and our tech support. Your feedback about the ticket exchange within an event is valuable and we understand the need for such a feature. We'll definitely consider your suggestion in our upcoming updates. Thanks for choosing Yapsody for its straightforward simplicity. Best Regards, The Yapsody Team

Replied June 2023

Carolyn H.

Verified reviewer

Events Services

Self-Employed

Used monthly for more than 2 years

Review source

Reviewed June 2023

The only choice for non-profit events

By being able to conduct all ticket sales online and having funds deposited directly into the client account, it felt safe for me and for my client. Being able to collect information from ticket purchasers about where they heard about the event will enable us to focus our advertising next year. Being able to send emails to all ticket purchasers prior to the event with information was really valuable. Their customer service is over-the-top with a live chat feature and excellent documentation. I was blown away by now responsive they were in helping me figure a few things out.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fee charged for tickets for non -profits was one of the lowest I could find. When your goal is to raise money for a worthy cause, that fee is really important.

Cons:

The interface wasn't as intuitive for customizing font size, layout for the ticket.

Vendor Response

Dear Carolyn, Thank you for your feedback! We're glad our low ticket fees for non-profit events were beneficial for raising funds. We apologize for any difficulty you experienced with customizing font size and ticket layout. Our platform allows safe online ticket sales, direct fund deposits, and collecting attendee information. The ability to send pre-event emails and our responsive customer service were valuable to you. We appreciate your support and will continue improving our interface. Regards, The Yapsody Team

Replied June 2023

Karen J.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Long time user

very beneficial for selling event tickets online

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integrating with our own website and having a calendar of events

Cons:

in the early days it took time to set up events from scratch and still need to use help for different types of event

Vendor Response

Dear Karen, Thank you for your feedback as a long-time user of Yapsody! We're pleased to hear that you appreciate the ability to integrate our platform with your own website and have a calendar of events. We understand that setting up events from scratch took some time in the early days, and we apologize for any inconvenience caused. We're continuously working on improving our event setup process to make it more efficient and user-friendly. We also understand that different types of events may require some assistance, and our support team is always available to help you. We're glad to know that Yapsody has been very beneficial for selling event tickets online. Your continued support is greatly appreciated, and we'll keep striving to enhance our platform to better meet your needs. Regards, The Yapsody Team

Replied June 2023

Matthew Y.

Verified reviewer

Performing Arts

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed June 2023

Decent Product

I was successful and it worked, but it could have been better and easier to use. I had to use the "Chat" feature many times to understand how the Yapsody system worked. The "Help" page was hard to find. I prefer the ticket event company features of Eventbrite, TicketLeap, or Brown Paper Tickets.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ticket sale money goes straight to your company. You don't have to worry about not getting paid.

Cons:

Having to use your own credit card payment vendor (i.e. PayPal). I want to pass on the credit card vendor costs (around 3%) to the patron/customer, but that means having to raise the base ticket price and I don't want to do that. The Yapsody app installed on a smartphone to scan tickets is not as user friendly as Eventbrite. The Eventbrite ticket scanning app was easier to use and provided more important detail than the Yapsody app.

Reasons for choosing Yapsody

Just to give it a try. I knew the ticketing fees would be lower for our patron customers, but also realized I would be paying 3% for credit card processing, instead of passing it along to the patron customer.

Vendor Response

Dear Matthew, Thank you for sharing your thoughts about Yapsody. We're glad to hear that the direct transfer of ticket sale money is beneficial for you. We acknowledge your concerns about the credit card processing fees and the usability of our scanning app compared to other platforms. We're continuously working to improve our services based on valuable user feedback like yours. We also take note of your experience with our help features and will strive to make them more accessible. We appreciate your decision to try Yapsody and look forward to delivering an improved user experience in the future. Best Regards, The Yapsody Team

Replied June 2023

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