Otter 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Otter

4.4

(100)

Pricing

Starting at $12.99 per month

About Otter

Otter is a note-taking software designed to help businesses record, transcribe and share voice notes in real-time. The platform enables administrators to invite participants, edit notes, manage vocabulary and automatically generate live captions.

Attendees can scroll back to revisit specific points and annotate the transcribed text during virtual meetings on a unified interface. Otter allows teams to securely login via two-factor authentication (2FA) and single sign-on (SSO) functionality. Additionally, supervisors can highlight key points and export meeting analytics in PDF, TXT, SRT, MP3 and other formats using mobile applications on Android and iOS devices.

Otter lets businesses integrate the system with several third-party applications including Zoom Meetings, Dropbox, Webex and Business Hangouts. Pricing is based on monthly and annual subscriptions and support is extended via knowledge base, FAQs, email and an online contact form.

Otter Screenshots

Otter Pricing and Plans

Starting price: $12.99 per month

Free Trial

Free Version

Basic

$12.99

per feature, per month

No plan information available

Otter Features

Popular features found in Transcription
Audio/video file upload
Automatic Transcription
File Sharing
Natural Language Processing
Speech Recognition
Subtitles/Closed Captions
Timecoding
More features of Otter
Access Controls/Permissions
AI/Machine Learning
Annotations
API
Automatic Transcription Services
Calendar Sync
Chat Transcript
Collaboration Tools
Data Import/Export
Data Storage Management
Data Synchronization
Full Text Search
IVR
Keyword Search
Machine Learning
Meeting Notes
Mobile Access
Mobile App
Multimedia Support
Multiple File Format Support
Notes Management
Playback Controls
Reporting/Analytics
Search/Filter
Speech-to-Text Analysis
Text Editing
Text Overlay
Third-Party Integrations
Time Stamps
User Management

Otter Integrations

Zoom Workplace

Integration rated 4.5 from 12 reviews

CxEngage

GoTo Meeting

Business Hangouts

Dialpad AI Meetings

Webex Suite

See all 7 integrations

Otter User Reviews

Overall Rating

4.4

Ratings Breakdown

65%

21%

Secondary Ratings

Ease of Use

4.6

Value for money

4.3

Customer support

4.0

Functionality

4.3

Zaiba S.

Verified reviewer

Internet

201-500 employees

Used daily for less than 6 months

Review source

Reviewed June 2021

One of the Best Transcription Softwares

One of the best tools I have used so far. Otter has a restricted range of capabilities, but it excels at what it does. Otter will assist you in many ways and save you time if you're seeking for a simple approach to take notes during a business call or if you're an author wanting to publish a book.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1.When I first used Otter I was amazed by its accuracy and the way it interpreted multiple sounds and speakers. 2. Export options are essential for transforming your podcast, video, or other content into a blog post or recycled content. 3.Price is reasonable, and even the cheapest subscription plan provides a significant amount of transcription time. 4. It takes relatively little time to upload and transcribe recordings.

Cons:

1. Earlier the site would give 600 minutes of free transcription services every month which was helpful for beginners to get started, now that option is reduced to only 3 imports. 2. The main drawback is that while an individual can create a folder under their account, they cannot share it with other members of the group or with extra work email accounts. 3. The editor's quick keys are weird. Frequently, I discovered that a key did two things at once when I only wanted it to do one.

Luis O.

Verified reviewer

Financial Services

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed January 2024

Otter: Easy to Use Middlemarket English Transcription

Otter is easy to use and would make a great edition to your corporate toolbelt. However, it's per user price and issues with certain speakers, mean that this might be your backup choice insofar as transcription.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Otter is easy to use and can even record directly from your microphone (thus getting around the rigamarole of inviting the AI assistant into specific meetings/dealing with outages.

Cons:

Otter can only really transcribe English, and even then fast speakers, individuals with heavy accents, or irregular speech patterns (repeated use of 'uh' , 'ah' and other fillers, raising and lowering one's voice multiple times in a sentence, etc) seems to baffle it.

Reasons for choosing Otter

We started by using Otter and Fireflies, but many of my teammates have since used Fathom and Airgram as their primary, relegating Otter to benchwarmer status.

Zeynep E.

Verified reviewer

Higher Education

Self-Employed

Used monthly for less than 12 months

Review source

Reviewed January 2025

Good for concurrent meetings and transcription

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

While having an interview, it is good to record and transcribe the meeting concurrently.

Cons:

I liked the Otter ai and tried to subscribe it but it was too expensive.

Benjamin D.

Verified reviewer

Hospital & Health Care

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed February 2025

Powerful AI transcribing platform

It has been excellent overall once I figured out all its capabilities, which took some time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

for a relatively low-cost point, it does so much with regards to transcribing calls and online meetings as well as uses AI to generate summaries, and inquiries can be made as well.

Cons:

Lack of initial training and onboarding were lacking, which could have been helpful in utilizing the product more fully from the get-go.

Lori F.

Verified reviewer

Government Administration

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed March 2025

True time saver

Just renewed for another year. Saves me time on typing minutes and makes my job easier. Would recommend to others.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Transcribes meetings so I do not have to take minutes. Easy to use and upload recordings. Price is good as other products were more expensive

Cons:

It often transcribes the wrong words. I did some research and had to purchase a better microphone. I realize that it will not get everything correct but some times it is really bad.

Brian E.

Verified reviewer

Internet

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed June 2022

Just An Otter Speech-to-Text Tool

It was fundamentally okay, but that's the best it ever got. No real complaints but I have no complements to reccommend it, either.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

It was easy enough to operate and accurate enough for your work to flow fairly smoothly. And it never needed a readjustment once your voice levels were set. Altogether a serviceable tool.

Cons:

For some reason I found it difficult to find at times, and it was different in the way it processed your speech, then you had to copy and paste the text and the text might be on a different web page.

Reasons for choosing Otter

The Windows tool was a little quirky to launch and wasn't as accurate as I needed it to be. The others I used laterally whikle decuding which to use permanently. I chose Lilyspeech.

Reasons for switching to Otter

The Windows tool was a little quirky to launch and wasn't as accurate as I needed it to be. The others I used katerally whikle decuding which to use permanently. I chose Lilyspeech.

Mariana V.

Verified reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed April 2025

Easy-to-use with calendar integrations

Overall good experience! I feel like it has improved so much and the calendar integrations are really useful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Really easy to use. Calendar integrations are really useful

Cons:

Sometimes transcriptions are not accurate if there are too many people in the meeting.

Alexander H.

Verified reviewer

Information Technology and Services

1001-5000 employees

Used weekly for less than 2 years

Review source

Reviewed July 2023

It's good...

It's transcription is really great. Search-ability is good, could be better. A full search for 'all my meetings with X person' or all meetings talking about X would be great.Export tools are lacking, but understandable. It's the kind of tool that can be a lifesaver.

Ratings Breakdown

Ease of use

Functionality

Pros:

It connects with your calendar (but only one) so you can just click your meeting and hit record. That's fantastic. It keeps all metadata present (who, what) so you can come back to it.

Cons:

The bot kept joining meetings without me and it wasn't obvious how to stop this. Most abrasive on Teams meetings where everyone gets a notification that my robot has started the call. Then sends aggy emails about how nobody was in the meeting. Somewhat amusing, sometimes embarrassing when on client.

Henning S.

Verified reviewer

Staffing and Recruiting

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed October 2023

Accurate Transcription of Selected Calls of 60+ Minutes

Accurate transcriptions are key for us.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The transcript is very accurate, rarely any need for a manual correction.

Cons:

Offers way more features than we actually need and use.

Danielle N.

Verified reviewer

Design

Self-Employed

Used other for less than 6 months

Review source

Reviewed June 2021

Awesome Transcription Tool

Overall I've been very impressed with Otter. I tested a few apps for transcribing my client's podcast and Otter did a much better job than the others.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I tested multiple apps on the same recording and the accuracy of Otter's auto-generated transcript was amazing - MUCH better than the others. The speaker had a British accent which is notoriously challenging for transcription tools. But Otter hardly had any problems with it. Otter also did not drop words when the podcast intro/outro music was playing, which was another problem I had with other apps. One more pleasant surprise was that Otter automatically ignored filler words. The editing workflow was pretty smooth for the relatively minor correcting I need to do.

Cons:

One feature that I missed - and that the other transcription apps had - was global find and replace, which is a common feature in word processing tools. For instance, if a name has an unusual spelling and the speaker repeats it multiple times in the recording, I should be able to change all instances with the click of a button. You just tell the software what to look for and what to change it to. Another feature that someone looking for an all-in-one tool might miss is the ability to edit the recording itself.

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