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Josh P.
Advisor, 7 years

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Updated December 15, 2025
Covetrus Pulse vs IDEXX Neo: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
$290.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
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Top Rated
Features
Features
E-Prescribing
4.0
Appointment Scheduling
3.95
Calendar Management
3.93
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Multi-Location
4.71
Appointment Scheduling
4.56
Prescription Processing
4.33
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Integrations
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Pros / Cons
- Also, being able to work live in the field the office sees my invoices immediately and can provide clients with accurate balances in real time.
- Sometimes it can be frustrating with the limitations of the types of reports they offer to track revenue. If I want to track how many dental packages we do, we have to add up all the revenue ourselves.
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- I enjoyed using IDEXX Neo because designed to be user-friendly.
- Recently we found out the Card connect that is intgrated with Neo and recommended by Idexx had been charging us between 40-69 dollars every month since March of 2023. despite the fact that we were told everything had been cancelled.
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Ease-of-Use
4/ 5
Highest performing feature
in the comparison
4.4/ 5in the comparison
Value for Money
4/ 5
Highest performing feature
in the comparison
4.3/ 5in the comparison
Customer Support
4.3/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Functionality
3.6/ 5
Highest performing feature
in the comparison
3.9/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad