ezyVet vs VisionVPM: Which is best for you?

Customer support is excellent you can call, but 99.9% of the time I just submit a ticket and within same business day I will get an email with step by step instructions-which is great because I just save the email and go back and review when I need for the next time.

We have had disaster after disaster with inventory management, billing issues, bath number frustrations, the list goes on

When i first started using Vision, over 10 years ago, the customer service was easy to access with a quick phone call at any time of the day but over time it got harder to get someone on the phone and it's common to have to leave an email and wait for someone to get back to you.

There are some ways in which the product isn't very intuitive (no directs links from some windows to others).