Unified Communications as a Service (UCaaS) vs Slack: Which is best for you?

The IM, audio and video conferencing, not to mention the telephony platform is outstanding.

The Osmosis portal is a bit antiquated and the reporting isn't user friendly.

It allows for sharing of documents, links, doing a hurdle, and screen sharing and all those other essential things important in a semi professional environment.

I hate it when I receive a call and I don't have my earphones connected. If I answer the call directly, I find that many times the earphones are not recognized, and usually I need to restart Slack to make my earphones recognizable. When you have an important call, that sucks.