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Webeyez

Overview
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Webeyez 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Webeyez
Webeyez
4.9
(12)

Pricing

Starting at $599.00 per month

About Webeyez

Designed for eCommerce businesses of all sizes, Webeyez is a cloud-based solution that helps streamline web analytics via session recording, conversion tracking, website failure alerts and more. Key features include prioritization, real-time alerts, customer journey mapping, revenue analysis, views tracking and domain filtering. Additionally, Webeyez also offers third-party integration with various platforms such as Google Tag Manager, SAP Hybris and Salesforce.

Webeyez Screenshots

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Webeyez Pricing and Plans

Starting price: $599.00 per month
Free Trial
Free Version

Basic

$599.00

usage based, per month

No plan information available

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    Webeyez Features

    • Popular features found in Web Analytics
      Campaign Management
      Goal Setting/Tracking
      Heatmaps
      Keyword Tracking
      Pageview Tracking
      Referral Tracking
      Site Search Tracking
      Time on Site Tracking
      User Interaction Tracking
      Web Traffic Reporting
    • More features of Webeyez
      Activity Dashboard
      Activity Tracking
      Alerts/Escalation
      Alerts/Notifications
      API
      Charting
      Conversion Rate Optimization
      Conversion Tracking
      Customer Journey Mapping
      Customer Segmentation
      Customizable Reports
      Dashboard Creation
      Data Visualization
      Email Alerts
      Event Logs
      For Websites
      Issue Tracking
      Monitoring
      Multiple Site Management
      Real-Time Analytics
      Real-Time Data
      Real-Time Monitoring
      Real-Time Notifications
      Real-Time Reporting
      Reporting/Analytics
      Reporting & Statistics
      Screen Activity Recording
      Tagging
      Third-Party Integrations
      Trend Analysis
      Visitor Tracking
      Visual Analytics
      Visualization
      Website Analytics

    Webeyez Integrations

    Shopify
    Shopify

    Webeyez User Reviews

    Overall Rating

    4.9

    Ratings Breakdown

    5

    92%

    4

    8%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.7

    Value for money

    4.8

    Customer support

    5.0

    Functionality

    4.8

    Have you used Webeyez and would like to share your experience with others?

    Julia's profile

    Julia S.

    Verified reviewer

    Computer Software

    1001-5000 employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2022

    Great way to improve response

    5

    Easy to achieve the goal, user friendly, performance improvement.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to use with great features Provides the results we need
    Cons:
    I like everything about this software, I’ll be glad for new features that could improve more our daily using.

    Read More

    RK

    Robert K.

    Verified reviewer

    Apparel & Fashion

    11-50 employees

    Used weekly for less than 2 years

    Review source

    Reviewed August 2023

    The best platform for finding the unknown unknowns on our website

    5

    Having reviewed a number of other products, Webeyez gave us a really good balanced tool that really helps us to drive our website forward.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    It is easy to use and to drill down into the website to find things to improve. The goal analytics and performance features are really useful.
    Cons:
    There is so much within Webeyez that we struggle to use it all. There is some overlap (although not much) with other tools that we use. The lost revenue tracking is sometimes a bit optimistic - but we realise how difficult it is to quantify this. The onsite search and promotion tracking elements are less useful for us (but can see that for others this would be really useful.

    Reasons for choosing Webeyez

    We had previously used a number of different session recording tools and had been evaluating some different analytics and error reporting products. Webeyez ticked all the boxes for us.

    Reasons for switching to Webeyez

    We had previously used a number of different session recording tools and had been evaluating some different analytics and error reporting products. Webeyez ticked all the boxes for us.

    Read More

    DC

    David C.

    Verified reviewer

    Furniture

    1001-5000 employees

    Used weekly for less than 2 years

    Review source

    Reviewed August 2023

    Great tool for diagnosing bugs and issues

    4

    Overall webeyez has been incredibly helpful, for myself webeyez has been incredibly helpful in diagnosing bugs. With session analytics being able to track a specific set of customers and their interactions makes quick work of troubleshooting bugs. Same with failed calls and goal failures. The real time notifications are great for knowing the site health at anytime. Overall for a site admin, incredible tool for diagnosing bugs and issues users/customers are experiencing.

    Ratings Breakdown

    4
    Ease of use
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I would say session analytics and failed api call reports are the most impactful features. It is fairly easy to use although not always intuitive.
    Cons:
    No features missing that come to mind. Sometimes the segmenting on session analytics can be difficult to use and/or has some bugs or gotchas like being case sensitive but not being told. Reports can sometimes also bug out or fail to show. Limited time range too on reports. Would be helpful to have a section of examples or legend to show what the different attributes on the session analytics mean.

    Read More

    WU

    Wes U.

    Verified reviewer

    Telecommunications

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed August 2023

    A great analytics platform, with competitive features, and excellent customer support!

    5

    Great produce, WebEyez assisted us in delivering a reliable, stable and highly usable sign-up application to onboard new customers.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    - Excellent customer support with the setup, usage and training of the product- Competitive features, similar to products like FullStory
    Cons:
    - API Listener functionality could be more automatic, perhaps by polyfilling/overriding JS APIS that send ajax requests (like window.fetch, window.XmlHttpRequest), and automatically extracting information about the network request and reporting it.

    Read More

    OO

    Oliver O.

    Verified reviewer

    Sporting Goods

    11-50 employees

    Used weekly for more than 2 years

    Review source

    Reviewed September 2023

    Webeyez Softwarer delivers realtime & impactful insights

    5

    Webeyez gives us confidence and high level insights into the performance of our web platforms allowing us to get a clear and detailed understanding of ongoing trading and performance

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Robust and useful tool that allows us to understand performance of the website and insights into user behaviour in real time, with detailsed tracking, valuable insights and excellent account management
    Cons:
    Dashboards can be a little dense, defficult to unpick until you get a more detailed handling on the capabilities of the tool.

    Read More

    LB

    Lior B.

    Verified reviewer

    Health, Wellness and Fitness

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed September 2023

    Webeyez is just the ultimate tool for frictionless eCommerce

    5

    Great and easy onbordingOngoing professional supportSaves you moneyCost-effective Best tool out there

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to implement Easy to useReal time solutionCost-effective
    Cons:
    Honestly, there is nothing not to like about webeyez

    Read More

    JC

    Joe C.

    Verified reviewer

    Tobacco

    10000+ employees

    Used daily for more than 2 years

    Review source

    Reviewed July 2022

    Revolution

    5

    Webeyez has changed how BAT is running our eCommerce. From being reactive to very proactive. By using Webeyez, we can be one step ahead of any potential issues as well as having the insights of our consumers in order to enrich our product roadmap

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Ease of Deployment and linked consumer & tech behaviour with revenue impact. its goals are spot on and recordings are always helpful when it come to pinpointing the issues.
    Cons:
    Majority of the features are spot on. Its goals, recordings as well as business dashboards are the most used. In comparison, the tech portion is least used at the moment as support team has another tool in Dynatrace. Least use here doesn't mean its not good though

    Read More

    JP

    Justin P.

    Verified reviewer

    Marketing and Advertising

    2-10 employees

    Used weekly for less than 12 months

    Review source

    Reviewed September 2023

    Customizable tool that can be tailored to your sites goals

    5

    it's been great. Onboarding was excellent and customer service is amazing. It's clear the team cares.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The ability to create custom goals and track those is what stands apart. You can track specific actions to ensure your site is working as expected.
    Cons:
    Nothing really. Thus far it's been great.

    Read More

    FF

    Florina F.

    Verified reviewer

    Food & Beverages

    51-200 employees

    Used daily for less than 6 months

    Review source

    Reviewed April 2023

    Webeyez opened my eyes

    5

    e-commerce businesses are dealing with so many interruptions that can cause conversion rate decrease with Webeyez it really easy to find the anomaly

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Time-saving for the tech team, alerts about any problem in the purchase flow
    Cons:
    I don't know yet, I need to work with the system a bit longer

    Reasons for choosing Webeyez

    Webeyez provides the professional team with the relevant experience

    Read More

    DS

    Dave S.

    Verified reviewer

    Aviation & Aerospace

    11-50 employees

    Used weekly for less than 12 months

    Review source

    Reviewed February 2023

    Used Webeyez to alert on critical issues

    5

    Used Webeyez to alert on critical issues from 3rd party apps that were hurting sales and also take GA 10 levels higher with detail.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy to set up, great support (ongoing) and very detailed.
    Cons:
    Wish there was an analytics solution that had a self fix option

    Reasons for choosing Webeyez

    Superior at a reasonable price. Clear ROI

    Read More

    Showing 1 - 10 of 12 Reviews
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