Zoho PageSense 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Zoho PageSense

4.5

(17)

Pricing

Starting at $20.00 per month

About Zoho PageSense

Zoho PageSense is a web-based conversion optimization and personalization solution designed to help businesses across various industry verticals measure key website metrics, understand online behaviour and provide visitors with a personalized website experience. Key features include audience targeting, behaviour tracking, campaign segmentation, visitor tracking, personalization, visual analytics and engagement tracking.

Teams using Zoho PageSense can add goals and build conversion funnels to gain insights into the pages that cause significant dropoff. The platform enables users to identify parts of websites that instantly grab visitors' attention using heatmaps. Managers can use session recordings to view video playback of visitor interaction with their websites in real-time. Additionally, the application allows users to optimize websites through AB testing to increase conversions.

Zoho PageSense lets supervisors create and run in-app and on-site polls to collect visitor and customer feedback. It is available for monthly and annual subscriptions. We offer support via live chat, knowledge base and FAQs.

Zoho PageSense Screenshots

Zoho PageSense Pricing and Plans

Starting price: $20.00 per month

Free Trial

Free Version

Analyze

$20.00

usage based, per month

No plan information available

Engage

$29.00

usage based, per month

No plan information available

Optimize

$49.00

usage based, per month

No plan information available

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Zoho PageSense Features

Popular features found in Heatmap
Data Visualization
For Sales Teams/Organizations
For Science
Heatmaps
Real-Time Analytics
Reporting & Statistics
Visual Analytics
Website Analytics
More features of Zoho PageSense
A/B Testing
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Audience Targeting
Behavioral Analytics
Behavior Analytics
Behavior Tracking
Campaign Segmentation
Click Tracking
Collaboration Tools
Conversion Rate Optimization
Conversion Tracking
Customer Activity Tracking
Customer Segmentation
Customizable Branding
Customizable Reports
Dashboard
Dashboard Creation
Drag & Drop
Dynamic Content
Element Analytics
Engagement Tracking
Form Analytics
For Websites
Funnel Analysis
Geotargeting
Goal Setting/Tracking
Landing Pages/Web Forms
Monitoring
Multivariate Testing
Performance Metrics
Personalization
Real-Time Monitoring
Real-Time Reporting
Reporting/Analytics
Scroll Maps
Search/Filter
Session Recording
Split Testing
Statistical Analysis
Surveys & Feedback
Third-Party Integrations
Visitor Tracking
Visual Editor
Web Traffic Reporting

Zoho PageSense Integrations

Google Analytics 360

Kissmetrics

Zoho Sites

Mixpanel

Google Ads

Intercom

See all 7 integrations

Zoho PageSense User Reviews

Overall Rating

4.5

Ratings Breakdown

59%

29%

12%

Secondary Ratings

Ease of Use

4.9

Value for money

4.6

Customer support

4.1

Functionality

4.8

Joel S.

Verified reviewer

Dairy

10000+ employees

Used daily for less than 12 months

Review source

Reviewed June 2023

agesense provides me with real-time analytics for my website

I am using the software to optimize my website and to analyze the most trafficked website

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The integration method are straight forward, you only install an HTML code to the part of the website you need to optimize, second, the software has a good user interface

Cons:

Event recording take a lot of time to reflect in the dashboard and the playing recorded heatmaps, takes a lot of time

Kevin V.

Verified reviewer

Internet

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed November 2025

Good screen recording, heatmaps and survey tool with very easy implementation

We use it for surveys, which we inyegrated with our CRM easily. We also use heatmaps and screen recordings which are overall good quality.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

It's part of our membership Zoho one so it's a great added "free" tool. Setting up was dead easy and once it was done, you just have to use the Pagesense interface which is very clear.

Cons:

The surveys are not always looking 100% right designwise, lacks a bit of flexibility but it's compensated by the easyness.

Reasons for switching to Zoho PageSense

Integrated in our CRM membership and was good for our usage.

Verified

Reviewer

Internet

201-500 employees

Used other for free trial

Review source

Reviewed February 2021

Powerhouse but not user friendly

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features are really extensive and includes just about everything you might hope to get from an all-in-one conversion optimisation tool

Cons:

Unfortunately the interface is not user friendly and support is very frustrating and slow

Kevin V.

Verified reviewer

Internet

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed October 2022

Very good tool for heatmaps and screen recordings

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

It's very easy to set up, you don't need to be technical. We mostly use the screen recording and heatmap functionalities and they do a very good job. Good alternative to Hotjar.

Cons:

The tool also offers a pop up functionality which is good but the design interface is hard to master.

Reasons for switching to Zoho PageSense

Part of our Zoho package and did the job we wanted.

Verified

Reviewer

Management Consulting

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed October 2022

Amazing software to understand your website data better

Zoho PageSense is an amazing and very helpful tool to understand your website analytics better and allows you to optimize your sites in a way more effective way by using Heatmaps, Scrollmaps, Session Recordings and much more.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Before using Zoho PageSense I relied on tools like Google Analytics to understand how many people visited my website. Problem is: it's not very telling if X amount of people visited this and that page. With Zoho PageSense I can *feel* and understand where people click, how far they scroll, where they get lost and more. It's a much more intuitive and understanding way to grasp how your website is being perceived by your visitors.

Cons:

Honestly, there is not much to dislike. Maybe some competitors like Hotjar may have this or that additional feature, but for me it pretty much checks all the boxes.

Reasons for choosing Zoho PageSense

Mainly because it is included in Zoho One.

Brent R.

Verified reviewer

Marketing and Advertising

Self-Employed

Used daily for less than 2 years

Review source

Reviewed August 2020

Website user testing that is smooth and easy

Pagesense is coming along more and more with each few months. They are adding more tests, and that's great. I do wish they could refine a few things, but overall, I've been able to save clients money by running tests on their site to see how their users were interacting with their site, their forms, and more. It's been a valuable part of how I build and tweak websites.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Zoho Pagesense gives plenty of different tests you can do on your websites, and it makes it all super easy. From heatmaps to form testing to funnel testing, ALL websites need to be doing these kinds of tests. It is gradually becoming a full-featured scientific website testing suite. A/B testing, scrollmaps, attention maps, and more being added over time. But as mentioned already, it doesn't make things complicated. Everything is there to help you implement the code where it is needed, and the tools work, and they don't slow down your website as far as I can tell.

Cons:

Some things on the interface aren't explained well, like in a heatmap. It shows where clicks have happened, and also a list of things that were clicked on. But you can't correlate the two. So it can be a little clunky to fully analyze the data on some tests. Also, there is no way to take a screenshot of the whole test or create a proper report. You can send a link to the test, but that's about it. I really would like a way that I could snapshot a heatmap or scrollmap and send it to a client.

Verified

Reviewer

Used daily for less than 12 months

Review source

Reviewed July 2018

Intuitive, all purpose software that works great for small businesses with limited funds.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Part of the Zoho family of great business apps, Zoho PageSense is a great option for small businesses. You can test where your visitors are coming from, see how many visitors are converting to customers, test what they click and when, and best of all, it has an intuitive drag and drop interface, which is great for those of us that are sick of coding and difficult to use programs. You can customize your reports, filter the data to what you need, collaborate with other team members, and track your visitor engagement all super easily from the dashboard. Overall, there's not much that you can't do with Zoho PageSense, which makes it a great option for a full-service website management and optimization system.

Cons:

The one con I have with this, and really, all Zoho apps is the customer service. Since the pricing is so wallet-friendly, support seems to have been one of the areas that has been overlooked. Granted, you won't need support that often because the systems are intuitive, but when you do need help, expect delays. Once, one of my support tickets went to a wrong inbox somewhere. I still don't know how, as I clicked the support button. A MONTH later, they got back to me. So if you need on-time, responsive support, Zoho may not be the best fit for you, and you'd want to look at some comparable options.

Atulinda A.

Verified reviewer

Entertainment

201-500 employees

Used daily for less than 12 months

Review source

Reviewed November 2022

helps understand website analytics

We use it to optimize our website and understand website analytics

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Best alternative for analytics which can be easily integrated in website by just embedding an html code into the pages you want to analyze; it is easy to read data and understand the customer journey on the website by using recording feature of the tool

Cons:

It is not widely used and so common, so it does not have enough external resources to help you get started with except support from the team from the service provider

Kenneth O.

Verified reviewer

Broadcast Media

11-50 employees

Used daily for less than 6 months

Review source

Reviewed June 2023

easy to deploy and install

Software is good in customer journey mapping as this helps us in exactly finding where the customer gets more stuck, we reach out to them and provide them with basic solution using the recording session and hence increasing sales from abandoned shopping

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Software is safe and does not affect the website, user interface can be customized depending on the information you need to see first hence a better user experience

Cons:

It takes more time to play the recordings from the website that could have been captured from the client

Sharif D.

Verified reviewer

Logistics and Supply Chain

10000+ employees

Used daily for less than 6 months

Review source

Reviewed August 2023

Works well