Quadient Accounts Payable Automation 2026: Benefits, Features & Pricing

Friendly and accessible customer service

Inability to lock a date from being input; after the close, we do not want billing dates for the closed quarter to be input, and Beanworks does not offer an option for this. Also, sync errors are difficult to find and no alerts for such as given.

Quadient is the most efficient software we have at the country club. The ease of use for day-to-day AP for both the accounting team and department managers has always been a feature loved by all. For audit purposes you cannot beat the software for how much time is saved in pulling back-up, etc.

The import Vendor feature as a result of our ERP file has created multiple duplicate vendors which never leave the system from a visual perspective. No one ever gets on the phone to troubleshoot issues which creates emails upon emails vs. a succinct conversation to air issues/collaborate. The export file into ERP needs to be monitored very carefully as the file does not always come over correctly.

Purchase Order module is functional, approvals can be efficient

As a finance professional, I feel compelled to warn others about our disastrous experience with Quadient's AP automation system. What began as a promising solution turned into a nightmare of wasted time, broken promises, and potential financial risk. From the outset, Quadient's sales team employed deceptive tactics to secure our contract. They assured us of seamless integration with Sage 50, boasting about their OCR capabilities and automatic tax calculations. However, the reality couldn't be further from their claims. The most egregious issue? Their "automated" system requires users to manually select tax codes and MANUALLY calculate tax amounts for each line of every invoice. Let that sink in. In 2024, they're selling a system that adds manual work and introduces significant room for error in tax calculations. This is not just a step backward; it's a leap into the dark ages of accounting. When confronted, Quadient claimed this was a "known Sage 50 limitation." This is patently false. Other vendors provide this functionality without issue, and Sage's own marketplace offers solutions that handle this seamlessly. More importantly, if this truly was a known limitation, why wasn't it mentioned during the numerous demos where they explicitly confirmed tax code capture and automatic calculations? The OCR functionality, a key selling point, is the weakest I've seen in the market. Test invoices took over 12 hours to process, likely because they rely on manual data entry behind the scenes. This explains their per-invoice pricing model, which is among the most expensive in the market. Any finance professional should immediately recognise the risks this system introduces to a business. A supplier willing to lie to sell a product, exposing clients to such financial and compliance risks, demonstrates a complete lack of integrity. We've had a lucky escape, discovering these issues before full implementation. Even when confronted, senior individuals at Quadient failed to acknowledge their mistakes or provide any assurance. To anyone considering Quadient, especially those using Sage 50: 1. DON'T. Just don't. 2. If you must, insist on a demo using your own invoices. 3. Demand at least a 3-month break clause in any contract. 4. Request end-to-end demo with a Sage 50 , most vendors should have a license There are reputable vendors on the Sage Marketplace (like Agilico Verify, PaperLess, and Compleat) who demonstrate integrity, transparency about their systems' limitations, and a willingness to build solutions around those limitations. In contrast, Quadient seems intent on hiding their shortcomings for as long as possible until you've signed a contract and wasted hours and days on presales.

In my role working with Quadient(Beanworks), I find it very helpful and easy to use. It is very useful for balancing of customer statements as well as tracking payments for them. I use it daily and it saves me a lot of time to work on other things.

There is nothing that I dislike about this product so far. The only CON that I can think of is when balancing customer statements with a lot of invoices, sometimes it lags when switching through the different pages of a customers invoices.

Very practical, easy to understand the layout, easy invoice entry, reporting, etc. I love it very much.

1. Be able to create report buy currency 2. On report or in invoice entry to see SAGE 300 VENDOR ID that will make it easier if just want report by VENDORID or range.

The product is easy to implement, configure and put to use.

Recently implemented the tool faced the following challenges - - Customer support sucks, no SLA adhered. Subscribed for 2 hours of support to realize there are no timelines called 2 hours. - Not able to process any USD Invoices as claimed by the product team. Needs to be processed and entered manually outside Beanworks. - A single report can handle only 80 invoices in it. But if want to select more than 80, which is normal for any large organization, need to report a separate report each time, which sucks and defeats the entire purpose of automation. - The line description on the HST line doesn't get posted in GP Ledger from Beanworks and again we need to manually copy and paste the description before the Invoices get posted in ERP. - The expense Module doesn't have the OCR Capabilities and requires manual entry by the users of all the receipts, which is not the case with some other AP Automation tools.

All of our invoices are in one place and very easy to locate at any time. Automated approvals make it easy to process invoices in a timely manner. The smart code option makes recurring invoice coding simple and quick.

An option to recalculate taxes would be helpful but as a whole the program works great and makes the job of AP data entry efficient and quick.

Easy and Simple to use, We share the job of processing invoices with our corporation we just upload and approve.

Only con I can think of is power failure as it's an internet base program, when our power goes out for days, we would have that delay.

The platform is very intuitive and user-friendly. It’s easy to filter invoices, track approvals, and find exactly what you need. The workflow visibility and document search features make managing payables much more efficient, and it integrates smoothly with our existing processes.

Exporting reports can be a bit cumbersome. While the data is all there, formatting and customizing reports to display in a clear and usable way takes some extra effort. It’s not a major issue, but there’s room for improvement in that area.

The program is very easy to use; the program is laid out and is very user friendly. Easy to teach new people.

Would like to be able to call up account codes with balances only for those codes not the entire invoice which might have many accounts attached.