CommentSold 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CommentSold

4.8

(115)

Pricing

Starting at $149.00 per month

About CommentSold

CommentSold is an eCommerce personalization platform that helps businesses manage all aspects of any eCommerce operation and improve channel sales by converting social media comments into sales. CommendSold enhances the invoicing process by automatically carting items and sending invoices to your customers after their comment purchase. Businesses can implement social selling on Facebook, Instagram, Messanger.

CommentSold Screenshots

CommentSold Pricing and Plans

Starting price: $149.00 per month

Free Trial

Free Version

Basic

$149.00

flat rate, per month

Plan includes:

Automated Invoices
E-Commerce Website
Facebook Live Selling
Inventory & Shipping Management

Small Business

$499.00

flat rate, per month

Plan includes:

Automated Content Creation
Automated Invoices
E-Commerce Website
Facebook Live Selling
Inventory & Shipping Management
Mobile App (Ios & Android)
Priority Support

Large Business

$999.00

flat rate, per month

Plan includes:

1:1 Sales & Business Coaching
Automated Content Creation
Automated Invoices
Dedicated Account Strategist
E-Commerce Website
Facebook Live Selling
Inventory & Shipping Management
Mobile App (Ios & Android)
Onsite Implementation
Priority Support

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CommentSold Features

Popular features found in Billing and Invoicing
Billing Portal
Contact Database
Customizable Invoices
Invoice Processing
Mobile Payments
Multi-Currency
Payment Processing
Quotes/Estimates
Reporting & Statistics
Tax Calculation
Time & Expense Tracking
More features of CommentSold
Accounting Integration
Automated Publishing
Catalog Management
Channel Management
Compliance Management
Content Management
Cost Tracking
CRM
Customizable Branding
Data Synchronization
eCommerce Management
Employee Advocacy
For Small Businesses
Gamification
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice History
Kitting
Lead Engagement
Loyalty Program
Mobile Access
Mobile Commerce
Multi-Channel Management
Multi-Channel Marketing
Online Invoicing
Order Management
Performance Metrics
Point of Sale (POS)
Product Identification
Promotions Management
Purchase Order Management
Reminders
Reorder Management
Reporting/Analytics
Retail Inventory Management
Returns Management
Search/Filter
SEO Management
Shipping Management
Shopping Cart
Single Sign On
Social Media Integration
Social Media Monitoring
Templates
Third-Party Integrations

CommentSold Integrations

Intercom

Avalara

Shopify

PayPal

Meta for Business

Square for Retail

See all 9 integrations

CommentSold User Reviews

Overall Rating

4.8

Ratings Breakdown

83%

15%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.8

Functionality

4.6

Brianna S.

Verified reviewer

Retail

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2018

CommentSold

Before we had CommentSold we had to go through and invoice every person individually. This took forever, especially when we started processing more orders. CommentSold does all of the heavy lifting for us and it takes out a lot of the human errors that we were experiencing before.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy it is for our customers to use. They can shop easily on our page or through the website. Customers can also see things that are still in stock on the website which helps us move older inventory!

Cons:

There really isn’t anything that I don’t like about this software!

Carissta B.

Verified reviewer

Airlines/ Aviation

2-10 employees

Used daily for less than 12 months

Review source

Reviewed October 2021

Everyone needs comment sold in their life!

Overall I truly do love comment sold despite some of its down fall. I do think it’s expensive, but overlook its price tag for all it offers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Comment sold has completely changed the way I do business. It’s got everything feature plus some that you would ever need to be completely organized and it’s all very simple to use. The app feature has boosted my business drastically. Being able to up load products quickly, check customers purchase history, tracking my sales, inventory break down and so much more is my favorite parts! You would not regret purchasing!

Cons:

Customer service is a down fall in my opinion when on a mobile device. Many times I’ve tried to contact them and if my phone screen closes it puts me back at the end of the line and starts the conversation completely over. The old chat system was so much better than the update and that needs fixed. Some of us chat with support while at work and can’t keep our phones open at all times. So that’s frustrating for me. Also, I wish the website set up was a lot easier. I sync Shopify just because their shipping is a lot better than comment sold shipping. It’s a bonus that you can sync the two because where one lacks the other picks up so it really works out in the end.

Reasons for choosing CommentSold

Because of the live feature.

Reasons for switching to CommentSold

Because Shopify don’t have a mobile app nor can you find live to shop!

Vendor Response

Hi Carissta! Thank you so much for taking the time to leave us feedback. We're so happy to hear CommentSold was integral in changing the way you operate your business! We are always striving to make our customer service experience the best and most efficient for our retailers so that you receive the assistance you need in a timely manner. This feedback is incredibly helpful for us - I'll be sure to pass it along to the rest of our team. Looking forward to your continued success in the future!

Replied October 2021

Verified

Reviewer

Computer Software

2-10 employees

Used monthly for less than 6 months

Review source

Reviewed March 2024

CommentSold is a total scam!

Terrible. I could not recommend it to anyone!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Absolutely nothing. Horrendous product with horrendous customer support and unethical business practices.

Cons:

Nothing works, customer support wouldn't care less, there is NO WAY to CANCEL a subscription. Just a sham of a product.

Tammy T.

Verified reviewer

Retail

Self-Employed

Used daily for more than 2 years

Review source

Reviewed October 2021

Comment Sold made my life easier

All in all I really found Comment Sold easy to use and it made my life much easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I loved the ability to sell live, and no need to prepare an invoice. Also love integrations that sent out emails about sales or abandoned baskets. Inventory management gets A+++

Cons:

I really dislike the shipping pricing feature. Also the shipping feature never worked well for me

Reasons for choosing CommentSold

It had everything I wanted in a product. Especially the Live sale feature.

Vendor Response

Hi Tammy! Thank you for taking the time to leave us a review. We're so happy to hear our automatic invoicing, marketing automation, and inventory management features have been beneficial for you and your business! We're sorry to hear that - we are always looking to improve our product to better serve our retailers. I would definitely recommend hopping in to chat support to see if our Customer Success team can assist or if you have any suggestions regarding our shipping feature, you can submit a request here (https://commentsold.canny.io/feature-requests). Looking forward to your continued success!

Replied October 2021

Traci B.

Verified reviewer

Retail

Self-Employed

Used daily for less than 2 years

Review source

Reviewed October 2021

CommentSold...I'm a believer!

I love my experience with CommentSold! I frequently utilize the chat function to ask for assistance, our Account Strategist is so friendly and helpful, and we LOVE the APP! Our site is gorgeous too. I absolutely love this platform!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I absolutely love CommentSold and recommend it to any small business owner that utilizes live streaming for retail sales. The help functions that walk you through any possible setup question you have are very comprehensive and easy to follow, and the chat support is always there for anything you might need. The videos that auto upload to the website and APP are crucial to the success of our business, I love it!

Cons:

The only thing that would make this perfect is to integrate Synclogic directly without the Shopify extension.

Reasons for choosing CommentSold

CommentSold has a more beautiful website presentation than Shopify, and also has the option of adding the APP without a 2nd integration.

Vendor Response

Hi Traci! Thank you for taking the time to leave us a review. We're so happy to hear about the ease of your setup experience and the great success you've had implementing CommentSold for your business! Looking forward to your continued success!

Replied October 2021

April F.

Verified reviewer

Luxury Goods & Jewelry

Self-Employed

Used daily for less than 12 months

Review source

Reviewed September 2021

The biggest improvement to my online presence!

The benefits this service has given me is more than I can list. I recommend it to anyone who asks and has a high enough monthly sales volume to afford. I may have started before my sales volume was as high as intended for a service that takes a %, but the time it saves me is very much worth those minimal fees.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Prior to CommentSold I would host online live shows, after each show would spend 3 to 5 hours billing my purchasing customers. This included reminding them with photos which items they had purchased. It was a HUGE time suck for me personally. I was drowning in my billing and unable to keep up with day to day tasks. I now have a GREAT customer base, the ability to appease their needs better and more efficiently, and have been able to dramatically increase my product selection. I wouldn't be this far in my business without CommentSold!

Cons:

I hope that one day there are more tools for our online website editing. The release this year was amazing, I am sure the next will be better!

Reasons for choosing CommentSold

The ability to claim and invoice during a live.

Reasons for switching to CommentSold

To have a purchasing platform linked to my Facebook and Instagram.

Vendor Response

Hi April! Thank you for taking the time to leave us a review. We're so happy to hear that CommentSold has helped you and your business - especially when it comes to invoicing after live sales and increasing your product selection! Looking forward to your continued success in the future!

Replied September 2021

Kris B.

Verified reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2021

Very pleased with the about we have been able to scale!

I’ve had an overall great experience with the company!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how easy it is to use. It’s very user friendly.

Cons:

The price, not having a POS system yet.

Reasons for choosing CommentSold

The ability to for have social selling, website and an app!

Vendor Response

Hi Kris! We appreciate you taking the time to leave us feedback. We're happy to hear your experience utilizing CommentSold for your business has been easy and helped you scale! Wishing you continued success in the future!

Replied October 2021

Shawnalee K.

Verified reviewer

Retail

51-200 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

CommentSold Retail

It was fine. The app was easy to use, When we went live, it would capture comments for us and invoicing was easy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I used this when I worked for a short time as a hybrid employee for a large online boutique retailer. It is a fully automated system and eliminated a lot of labor costs for this company. Customer service was always great to me as an employee, but also to our customers.

Cons:

The only thing at the time was there was no POS system for us to use!

Shannon A.

Verified reviewer

Retail

Self-Employed

Used weekly for less than 2 years

Review source

Reviewed October 2024

Worth the money and time

Missed sales due to the lag time but makes the selling of items in a auction like atmosphere and engages your customers

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Comments are real time with all customers able to see real time inventory

Cons:

It can lag in real time and it can frustrate your customers

Spring H.

Verified reviewer

Apparel & Fashion

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2018

Easy.

It’s been an interical part of our business and it’s success. They’re have been growing pains and kinks for course but they solve them quickly. Love the continued updates.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It’s super easy. They continue to update. It’s changed our business for the better. Helps with inventory. It’s like having 5 people work for you without the cost.

Cons:

Wish the app was available to everyone not just the upgraded people at a high cost. Wish you could upload videos.

Showing 1 - 10 of 115 Reviews

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