CreditorWatch Collect 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CreditorWatch Collect

4.5

(13)

Pricing

Starting at A$89.00 per month

About CreditorWatch Collect

Automate and streamline your accounts receivables collections.

Features include automated collections workflows, email and SMS reminders, online payments, debtor dashboards, call console and outsourced AR Specialists. CreditorWatch Collect gets you paid faster, reduces manual tasks and improves cash flow. It’s easy to set up with customisable messaging and workflows.

Integrates with your accounting software/ERP including MYOB, XERO & QUICKBOOKS.

CreditorWatch Collect Screenshots

CreditorWatch Collect Pricing and Plans

Starting price: A$89.00 per month

Free Trial

Free Version

Small

A$89.00

flat rate, per month

Plan includes:

Up to 50 Debtors
1 User
3 Workflows
25 SMS Reminders
Unlimited Email Reminders
Outsourced AR Specialist
Payment Portal

Medium

A$165.00

flat rate, per month

Plan includes:

Up to 100 Debtors
3 Users
5 Workflows
50 SMS Reminders
Unlimited Email Reminders
Advanced Workflows
Advanced Filters
Domain Authentication

Large

A$449.00

flat rate, per month

Plan includes:

Up to 250 Debtors
5 Users
10 Workflows
100 SMS Reminders
Unlimited Email Reminders
Advanced Workflows
Advanced Filters
Domain Authentication
Call Queue
Call Console

Enterprise

A$849.00

flat rate, per month

Plan includes:

Up to 500 Debtors
10 Users
Unlimited Workflows
250 SMS Reminders
Unlimited Email Reminders
Advanced Workflows
Advanced Filters
Domain Authentication
Call Queue
Call Console

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CreditorWatch Collect Features

Popular features found in Accounts Receivable
Accounting
ACH Payment Processing
Bank Reconciliation
Check Processing
Expense Tracking
General Ledger
Invoice Processing
Online Payments
Partial Payments
Recurring/Subscription Billing
More features of CreditorWatch Collect
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Audit Trail
Auto-Dialer
Automated Notices
Automated Scheduling
Billing & Invoicing
Billing Portal
Callback Scheduling
Call Recording
Cash Flow Management
Client Management
Collection Agencies
Contact Management
Customizable Invoices
Customizable Reports
Customizable Templates
Email Templates
Financial Management
In-House Collections
Invoice History
Invoice Management
Monitoring
Multi-Currency
Multiple User Accounts
Payment Collection
Payment Plans
Purchasing & Receiving
Real-Time Analytics
Real-Time Data
Receivables Ledger
Reminders
Search/Filter
Self Service Portal
Task Management
Third-Party Integrations
User Management
Workflow Management

CreditorWatch Collect Integrations

Microsoft Outlook

Slack

HubSpot CRM

Salesforce Starter

Zapier

CreditorWatch Collect User Reviews

Overall Rating

4.5

Ratings Breakdown

77%

15%

Secondary Ratings

Ease of Use

4.7

Value for money

4.4

Customer support

4.6

Functionality

4.4

Miles L.

Verified reviewer

Used daily for less than 12 months

Review source

Reviewed November 2018

Administration time has been cut by more than half

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Debtor Daddy has increased cash flow and reduced admin time. We can now focus on other areas of the business that require attention.

Cons:

There is not much to dislike. My 30-59 list does not display. That is all I can think of. Other than that, the program is great.

Marc A.

Verified reviewer

Internet

11-50 employees

Used daily for more than 2 years

Reviewed February 2022

Simple and straightforward A/R tool

The product is great, especially for the cost. It pays for itself and would highly recommended to anyone looking for a cost-effective solution to managing their A/R.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Super simple, no-frills software to help automate the process of managing A/R

Cons:

Not always easy to see the full activity timeline. I wish there were more features being introduced but the functionality has been relatively the same over the last couple of years.

Reasons for choosing CreditorWatch Collect

Price, collection, and phone call follow-up features.

Reasons for switching to CreditorWatch Collect

The built-in invoice reminders were lacking in Xero.

Vendor Response

Hi Marc Thanks for taking the time to leave us this excellent review! We're really pleased you're finding our software simple to use and that it's done the job of automating your A/R. I've passed on your comments about the full activity timeline. In regard to more features, we do have some in the pipeline for launch this year. We'll be in touch with all our customers as it goes live soon, so keep an eye on your inbox. Would you mind if we used your review on our social media pages so other businesses can see how Debtor Daddy could help them? Thanks for recommending us! Lucy

Replied February 2022

Jeff L.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed March 2018

Great basic debt collections software, ease of use and not too pricey

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great assistance to organize aged outstanding accounts, seems to have great innovation and easy to use. No software bugs to date and easy updating., very intuitive and easy to set up, with plenty of built in flexibility.

Cons:

A bit of a learning curve at first to understand and use, found that it took customer service some time to respond to requests-multiple hours. A bit pricey but has reduced our outstanding accounts.

Anna D.

Verified reviewer

Building Materials

11-50 employees

Used daily for less than 2 years

Reviewed February 2022

Take the stress out of collections with a streamlined process

Automation has had a twofold benefit, the customers are consistently engaged and the notes are centralised so each customer can be easily tracked.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The great benefit to this system is that you can tailor the debt collect process to fit your needs. The workflow set up is worded and sent when you want it to be. Customers that are overdue are continually engaged with messages and prompted to respond, an engaged debtor is better that an unengaged one. The system is flexible so you can change the workflow and messaging at any time if it is not having the desired outcome. Sending a customer to the debt collection company is also easy. The trick is to spend the time at the beginning setting up workflows and assigning customers appropriately, once you have pushed go, all notices are sent on a daily basis in line with the customers allocated workflows. Emails advising of that days intended notices being sent is helpful too. Timings can be set also for notices and uploads from the software integration. Debtor Daddy are also helpful and very responsive.

Cons:

One issue is that if you have a disputed invoice so you mark it disputed and mute it, this has no effect on the debt collect notices being sent. The only way to get around this is to mute the customer.

Vendor Response

Hi Anna Thanks for taking the time to leave us this great review! We're really pleased to hear that the ability to customize your workflows and messaging is working well for you. We know that every business is a little different so pride ourselves on the fact our automation software can adapt to our customers' needs. Thanks for letting us know your thoughts on disputed invoices. I've passed this on to our team so they keep this in mind as they continue to develop the tool. Would you mind if we used your review on our social media pages? Thanks again for recommending us. Lucy

Replied February 2022

Fabrice V.

Verified reviewer

Real Estate

11-50 employees

Used daily for more than 2 years

Reviewed February 2022

56% reduction in the amount overdue 30+ days

The team at Debtor Daddy is there to help you, from implementation, to helping create the workflow (ie. emails, calls, texts) and the wording of notices to potentially adding new features they are available to help. We've been able to greatly reduce the manual work around sending emails and focus on calling owners to get the money in or create payment plans.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Automation workflow, we went from an archaic manual process to having an almost completely automated process. We've been able to reduce our client's AR greatly and focus on all the other aspect of our AR tasks and provide better financial statements.

Cons:

It would be nice to create workflow templates that way when we integrate new organizations the setup is a little faster (it's not that hard to currently)

Vendor Response

Hi Fabrice Thanks for taking the time to leave us this great review! One of the key things we aim to do for our customers is removing manual AR processes. We're so pleased that we've been able to support you to achieve this for your team. Thanks for raising your thoughts on workflow templates. I've passed this on to our team so they can keep it in mind as they continue to develop the software. Thanks for recommending us. Lucy

Replied February 2022

Brett O.

Verified reviewer

Law Practice

11-50 employees

Used daily for more than 2 years

Reviewed February 2022

Excellent Product

My experience is excellent. It automates my invoice chasing very efficiently and with great results. I now use it in two businesses to great effect.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Debtor Daddy saves me an enormous amount of time and sees my invoices paid significantly more quickly

Cons:

I have no complaints at all about Debtor Daddy

Reasons for choosing CreditorWatch Collect

I use Xero for accounts but it's invoice chasing feature does not have the same functionality

Vendor Response

Hi Brett Thank you for taking the time to leave us this excellent review! We're thrilled to hear that Debtor Daddy's helping you get paid faster. This is one of the key things we aim to achieve for our customers, so your comments are really appreciated. Thanks for recommending us, Lucy

Replied February 2022

Sarah H.

Verified reviewer

Accounting

2-10 employees

Used daily for less than 12 months

Reviewed February 2022

Debtor Daddy Review

Positive, we use for our practice and client

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It does the reminding for us, we dont have to think about it

Cons:

can be a bit clunky to find your way around

Vendor Response

Hi Sarah Thanks so much for leaving us a great review. It's great to hear that Debtor Daddy is doing it's job automating your reminders and taking that task off your plate. If there's any additional support we can provide to help you find your way around the software, our customer support team will be happy to help. Feel free to email us at hello@debtordaddy.com. Thanks again for recommending us, we really appreciate it! Lucy

Replied February 2022

Jennifer C.

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2017

Debtor Daddy has seriously changes the way we do business! I am now in a positive cash-flow position

I have seen a dramatic reduction in my overdue invoices since using Debtor Daddy which has helped my cash flow greatly. I now save more than 10 hours a week!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best add-on! Out-sourcing the time consuming unpleasant job of phoning bad debtors frees up valuable time, and ensures the job gets done as soon as it needs to be. The log against each customer called is a great place to record all communication with the customer, like promises of payment. This is a great facility to keep on track of slow payers, and give the greatest chance of a good cashflow. I have found Debtor Daddy staff prompt, efficient and friendly

Cons:

Not an awful lot of negatives to be honest .. Maybe that we hear about or find this product sooner.

Verified

Reviewer

Information Technology and Services

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed July 2021

Saves time on keeping track of slow payers

If you have a lot of slow paying clients, Debtor Daddy is your daddy. Saves time and money.

Ratings Breakdown

Ease of use

Functionality

Pros:

It creates a list for you of all your slow payers a.k.a. overdue debtors rather than you having to find these debtors yourself.

Cons:

Nothing, apart from the learning curve at first to use it. But that's basically with any software, so not much here!

Cassandra S.

Verified reviewer

Used unspecified for unspecified

Review source

Reviewed August 2015

Loving Debtor Daddy - watch the money walk through the door!

We have been using DD for ourselves and our clients for nearly 2 years. We have seen a reduction in debtor days and an improvement in our overall cash flow. The team are brilliant to deal with, and the product runs smoothly - intuitive and easy to set up, with plenty of built in flexibility. Ongoing development and enhancement, continues to see this be a product of choice in our business.

Ratings Breakdown

Ease of use

Customer support

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