Purplepass 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Purplepass

4.9

(298)

FrontRunner 2026

Pricing

Pricing available upon request

About Purplepass

Purplepass is an enterprise-grade ticketing and admissions platform that helps event professionals sell more tickets, speed entry, and keep every department on the same page. Cloud-native and PCI-DSS Level 1 compliant, it embeds a fully branded checkout directly into your website so guests never leave your domain. Our design team builds venue-accurate, mobile-friendly seat maps at no charge; you can also create unlimited general-admission, timed-entry, multi-day, or festival zones in minutes.

Key Selling Tools
• Reserved seating, season subscriptions, flex passes, VIP packages, merchandise, add-ons, and donations in a single cart
• Unlimited promo, discount, and access codes plus built-in SMS and email blasts with UTM tracking for true campaign ROI
• Single Sign On (CAS/SAML/OIDC) and TouchNet support for seamless campus or enterprise authentication
• Auto-generated deep links and QR codes for instant sharing on social, email, or paid ads

Admissions & Point-of-Sale
• Desktop POS and iPad terminals process cash, card, or comp with real-time sync to the cloud
• iOS and Android apps pair with wireless tri-cellular scanners that read QR, barcodes, and NFC and keep scanning offline if...

Purplepass Screenshots

Purplepass Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Online Sales - For-Profit

Pricing available upon request

No plan information available

Online Sales - Non-Profit

Pricing available upon request

No plan information available

Purplepass Features

Popular features found in Ticketing
Attendance Management
Barcode/Ticket Scanning
Confirmations/Reminders
Customer Data Management
Email Marketing
Online Ticketing
Onsite Ticketing
Promotions Management
Registration Management
Reserved Seating
Third-Party Integrations
Website Management
More features of Purplepass
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Admissions Management
Alerts/Notifications
Alumni Management
API
Artist Management
Attendance Tracking
Attendee Management
Attendee Segmentation
Badge Printing
Billing & Invoicing
Booking Management
Calendar Management
Class Scheduling
Commenting/Notes
Communication Management
Contact Management
Contract/License Management
Credential Management
Credit Card Processing
CRM
Cross Selling Functionality
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Data Synchronization
Discount Management
Drag & Drop
Dynamic Pricing
Electronic Payments
Email Reminders
Employee Management
Event Calendar
Event Management
Event Scheduling
Event Ticketing
Event Tracking
Fee Management
Floor Plans & Maps
For Film Festivals
For Higher Education
Forms Management
For Music Festivals
Group Registration
Guest Accreditation
Guest List Management
Guest List Search
K-12
Kiosk Ticketing
Lead Capture
Marketing Automation
Mobile Access
Mobile Alerts
Mobile Ticketing
Multi-Currency
Multi-Event
Multi-Language
Online Payments
Online Registration
Onsite Registration
Personalization
Point of Sale (POS)
Print-at-Home
QR Codes
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Updates
Reminders
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Sales Reports
Sales Trend Analysis
Season Tickets
Seating Map
Self Check-In/Check-Out
Self Service Portal
SMS Reminders
Social Media Integration
Social Promotion
Staff Scheduling
Support Ticket Management
Survey/Poll Management
Surveys & Feedback
Ticketing
Ticket Reservations
Transportation Management
Vendor Management
Visitor Registration
Visual Analytics
Volunteer Management
Wait List Management
Website Integration

Purplepass Integrations

Meta for Business

WordPress

Zoho CRM

HubSpot CRM

Mailchimp

authorize.net

See all 14 integrations

Purplepass User Reviews

Overall Rating

4.9

Ratings Breakdown

90%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

4.9

Functionality

4.7

Robin H.

Verified reviewer

Music

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2025

Fantastic experience with Purple Pass

A+. I remember when I was looking for a new company and the one I chose wouldn't answer their phones-they told you to talk to the "group," the way G--gle does, rather than be of help. When I finally reached someone, she said she could help once only. I was a potential new customer, and she didn't care. Horrible experience. Purple Pass is the antithesis of this experience. The people are so knowledgeable and friendly, and it's obvious that comes from the attitude of the [sensitive content hidden], who has been fantastic throughout the experience. Can't say enough good things about this company. Then as a topper, we get paid within a few days of our event end. Amazing!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How responsive their team is when I need help. If I can't reach a person because of the time difference, they promptly call me the next morning. They've always been able to assist me with whatever I needed, and are endlessly cheerful in doing so. I have a great IT guy who has suggestions and they are open to listening and implementing his ideas, if they already didn't have it in the works. Terrific company!

Cons:

It's a programming issue. When we have a group discount offered, if people mix types of tickets, it doesn't encompass all the tickets. They have to be all the same type for it to work. This needs to be updated. Otherwise, no complaints. I love my rep, [sensitive content hidden].

Charlie S.

Verified reviewer

Music

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

We're Glad We Switched to Purplepass

Based on our experience, we'd recommend Purplepass without hesitation to any event organizer. The functionality of the platform is excellent, and the price extremely reasonable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We especially appreciate the ease with which we can post events and develop ticketing options, with how-to videos conveniently embedded in the relevant sections of the template. And patrons have commented on the ease of buying tickets through Purplepass, not always what we heard before we switched. We also appreciate the wide variety of report customization options, because they ensure we can access whatever information we need and present it in whatever form is most useful for communicating with staff, board, or advertisers and funders. Probably the feature we appreciate most is the exemplary customer service. Reps respond immediately (and patiently!) with clear, helpful answers, and the resources in the online help center not only aid with specific issues but offer valuable guidance and tips for improving the ways we do business.

Cons:

In nearly two seasons, we haven't encountered any serous issues, particularly because Purplepass representatives have always helped us solve any problems quickly and effectively.

Reasons for switching to Purplepass

The performing arts department box office at the college that partners with us uses Purplepass. To make selling tickets to our events an efficient process for them, we switched to their system, and we've discovered plenty of advantages in making the change.

Ariel I.

Verified reviewer

Entertainment

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed December 2022

Easy to use

Overall I've had a great experience with Purplepass and their customer support team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Previously 5

Pros:

Purplepass is very user friendly, and it's also easy for me to set up when creating events. I direct plays and musicals and they make it very easy to sell tickets and receive payment.

Cons:

I wish there was a way to set up an event for one day at multiple times. For example, a play that shows at 3pm and 7pm. In order to do this, I have to create multiple links.

Kathy C.

Verified reviewer

Events Services

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed November 2025

Excellent customer service

Great staff, good experience. Our representative walked us through the setup process was open to creating new options to meet our needs and unique setup.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the MOST important aspects of any event is to assure proper preplanning and have customer service available during the event for any last minute changes or to troubleshoot to keep the event running smoothly. The customer service from our account representative, [sensitive content hidden], has been nothing but stellar! He is there to walk us through being able to set up our event ourselves, help when needed and offer excellent solutions. We are in good hands and the stress of ticketing or equipment issues is far less than any other product we have used previously. The system processing security and value is perfect for our event. Admission scanning process is easy to teach volunteers in less than 5 minutes!

Cons:

We would like to see the ability to use the terminals at the front gate and provide a QR code receipt to bring to entry gate.

Todd Q.

Verified reviewer

Higher Education

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed April 2025

Easy, Professional Ticketing Service

Overall, I would highly recommend Purplepass. Their system is incredibly easy to use, and our patrons are very happy with it as well.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Purplepass Ticketing is very easy to use. The process of creating a new event, and running the box office for that event is very intuitive - to the point where I was able to take over running things for my college Theatre Department without any training. The few times I did run into trouble, there was usually a quick solution to be found in the various help guides. When I did need to contact customer service, responses were very fast and solutions were immediately offered. It makes for a very smooth experience for organizers and for our patrons. The ticketing website looks very professional, and the seating charts for reserved seating options are great. The new rollout for the box office POS also makes it easier to do comp tickets or to add promo codes at the box office window, which we love.

Cons:

I still run into occassional problems with hardware (mostly the ticket and receipt printers), but this isn't really an issue with Purplelass - it's just that Boca printers can be rather finicky.

Reasons for choosing Purplepass

The new box office POS looked really easy to use.

Reasons for switching to Purplepass

Their system was clunky and difficult to navigate. Before that we were on

Sumanth R.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used monthly for more than 2 years

Review source

Reviewed April 2025

end to end ticketing plaftform

Purplepass provides a comprehensive end to end ticketing platform for our non-profit's needs. The setup is easy. All options in ticketing like multiple categories, pricing options, coupon codes, sale open/close customization are provided. In addition, physical scanners and smartphone based scanners make it easy to checkin attendees on event day. The support from the staff has been excellent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ticketing for the event can be setup as a self-service with the online web interface. All possible options including multi day event, coupon code options, pricing categories and several customizable options make it a comprehensive platform. The support is very responsive and often provides quick and simple solutions.

Cons:

At times the embedded ticket widget does not work as intended and we need to reach out to support to resolve it.

Reasons for choosing Purplepass

Purplepass was chosen by my predecessor. However, after extensive collaboration with both teams to get the features needed for our organization, he decided to go with Purplepass.

Reasons for switching to Purplepass

We used Paypal as a backend with our own custom front-end based on opensource software. As the organization's needs grew the opensource front-end lacked features and flexibility for the needs and hence we needed a more sophisticated platform. So, we made the switch to Purplepass.

Andrew M.

Verified reviewer

Higher Education

201-500 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Purplepass - Accessible, Efficient & Flexible

It's a most agreeable melding of accessibility and efficiency. I'm able to easily post new events, and also make changes as needed. Our patrons appreciate how much easier Purplepass makes their ticket-buying experience as compared to other systems. Purplepass is an excellent option for managing multiple facilities as we do at Pensacola State.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the multiple ways in which Purplepass ticketing provides a user-friendly experience, not only for those of us who handle transactions on the sales end, but also for our customers. Also, as the person who's in charge of numerous sales and show reports, I find Purplepass very helpful and flexible in enabling me to compile information.

Cons:

I don't have anything negative to report at this time.

Reasons for switching to Purplepass

The switch from Vendini (not an option above) to Purplepass was made prior to my arrival at Pensacola State, but I've understood that the switch was considered a step up.

Shelly B.

Verified reviewer

Entertainment

2-10 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Purple Pass ticketing system

I have worked with several ticketing systems (multiple Theatres ) and this system is the easiest I have ever used. The support if I have any questions or concerns is always very quick and easy .

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system is very user friendly and you can quickly learn how to use it . I am relatively new to my position and I was able to learn how to sell a ticket on the POS system and use it in the same day,

Cons:

The transaction reports are difficult for me to use because I struggle with excel .

Reasons for switching to Purplepass

I was not here at that time but "heard " we switched to be able to edit our own events and to a cloud based system

Denyse C.

Verified reviewer

Performing Arts

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed May 2025

PurplePass is Excellent!

ALL EXCELLENCE ALL THE TIME!! We switched from another ticket sales service to find a friendly, affordable, easy to use process. We have been delighted with the results of using PurplePass. I can set up events, I can clone events, I can customize events! Our attendees are able to use the site with very little assistance. It's been a good switch.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer Service is the best! We are a bit on the technically challenged side, but the patience and persistence of the staff at PurplePass got us up and running in good form. I can't over state how helpful and clear the communication from [sensitive content hidden] was to help us navigate a rather complex and secure process.

Cons:

Covid rules made a bit of a mess, but with the help of the staff we were able to sort it out and NOW the rules are over!! Reason to celebrate!!

Reasons for switching to Purplepass

The company was sold and became more costly. We were looking for a nimble and friendly company to partner with.

Sabrina S.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

Great Features and Easy to Use

They have always been helpful and patient with us. If they couldn't answer a question right away, which most of the time they do, they kept us in the loop while they had to troubleshoot any higher issues. Great customer service.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has great features that are easy to use and if I have questions, they are always super helpful.

Cons:

We had an issue with fees at one time, but they were very helpful on getting them corrected right away.

Reasons for switching to Purplepass

Purple Pass offered more features and allowed the user to create an account.

Showing 1 - 10 of 298 Reviews