Purplepass 2026: Benefits, Features & Pricing

A+. I remember when I was looking for a new company and the one I chose wouldn't answer their phones-they told you to talk to the "group," the way G--gle does, rather than be of help. When I finally reached someone, she said she could help once only. I was a potential new customer, and she didn't care. Horrible experience. Purple Pass is the antithesis of this experience. The people are so knowledgeable and friendly, and it's obvious that comes from the attitude of the [sensitive content hidden], who has been fantastic throughout the experience. Can't say enough good things about this company. Then as a topper, we get paid within a few days of our event end. Amazing!

Purplepass has been an amazing find for our organization. We were looking for a ticketing system that would being just as intuitive for us as it was for our audience, while also being const efficient for both, and Purplepass could not be beat.

Overall I've had a great experience with Purplepass and their customer support team.

My overall experience with purplepass is that as long as I am in business, I will use it. It's easy and very effective.

Based on our experience, we'd recommend Purplepass without hesitation to any event organizer. The functionality of the platform is excellent, and the price extremely reasonable.

We’ve been using Purplepass for over three years now to manage ticketing for our dance showcases, which regularly draw close to 1,000 attendees—and we couldn’t be happier with the experience. From the very beginning, Purplepass has offered an incredibly streamlined and user-friendly ticketing system. Setting up events is intuitive and quick, and the platform offers great flexibility in customizing ticket types, pricing tiers, and event details to suit our unique needs. Our guests consistently tell us how easy and seamless it is to book tickets, whether they’re purchasing online or at the door. One of the standout features for us has been their ticket scanning device, which has made on-site check-ins much more efficient. With large crowds arriving in waves, speed and organization are critical—and Purplepass has absolutely delivered on that front. The scanners work smoothly and reliably, helping us keep lines moving and our guests happy. In terms of cost, Purplepass offers very reasonable service fees, which has been a major plus, especially for nonprofit or community-centered events like ours. We appreciate that they keep their pricing fair without compromising on features or support. Speaking of support, their customer service team is always prompt, professional, and genuinely helpful. Whether it’s a quick question or a last-minute need before showtime, their team has always been there to assist us. Overall, Purplepass has become an essential part of our event planning process. If you’re hosting events—big or small—and need a reliable, affordable, and efficient ticketing platform, we highly recommend Purplepass.

Purplepass is amazing ticketing software, and offers great and easy to navigate website, competitive pricing, and outstanding customer service.

Overall I am very pleased with the product. Their personnel are ALWAYS quick to respond when an issue arises. I really couldn't be more pleased.

My overall experience with Purplepass has been great all around. If there is a problem, I will contact my rep about it and there is always a fast response back with reasoning or a solution. I have thought about transferring to Eventbrite or Ticketmaster because they are more popular, but you can't beat Purplepass pricing and customer service.

Overall, our experience with Purple Pass has been very positive. We will continue with Purple Pass and have recommended them to other theater companies in our area.