Token of Trust 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Token of Trust

4.5

(11)

Pricing

Pricing available upon request

About Token of Trust

Token of Trust is a cloud-based customer identity and access management (CIAM) software that helps businesses in education, real estate, retail, healthcare, professional services, and other sectors verify the identity and document of customers from a unified platform. The platform helps in identity screening, capturing information, and preventing fraud. Token of Trust utilizes 256-bit SSL encryption for data security.

Token of Trust Screenshots

Token of Trust Pricing and Plans

Starting price: $25.00

Free Trial

Free Version

Basic

$25.00

No plan information available

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Token of Trust Features

Popular features found in AML
Alerts/Notifications
Behavioral Analytics
Compliance Management
Configurable Workflow
Fraud Detection
Identity Verification
PEP Screening
Reporting/Analytics
Risk Management
Transaction Monitoring
Watch List
More features of Token of Trust
Access Management
Address Validation
Age Verification
AI/Machine Learning
AML Compliance
API
Audit Trail
Authentication
Automatic User/Device Recognition
Background Screening
Biometrics
Compliance Tracking
Credential Management
Data Extraction
Data Security
Data Verification
ID Scanning
KYC Compliance
Language Detection
Liveness Detection
Mobile Access
Monitoring
Multi-Factor Authentication
Multiple Authentication Methods
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reporting & Statistics
Secure Data Storage
Self Service Portal
Two-Factor Authentication
User Onboarding
Workflow Management

Token of Trust Integrations

WordPress

Shopify Plus

WooCommerce

NetSuite

BigCommerce

Shopify

Token of Trust User Reviews

Overall Rating

4.5

Ratings Breakdown

82%

Secondary Ratings

Ease of Use

4.5

Value for money

4.5

Customer support

4.6

Functionality

4.5

Have you used Token of Trust and would like to share your experience with others?

Kurt R.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 12 months

Review source

Reviewed April 2022

Easy ID Verification & KYC for Our Members and Providers

The Token of Trust support staff are like Jedi masters of identity verification! They are very knowledgeable and responsive. The Token of Trust identity verification and KYC platform is easy to work with. We’ve used both their standalone products and their integration — both are excellent. I highly recommend Token of Trust for handling any Identity Verification requirements.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Token of Trust has provided an easy way to seamlessly validate and verify our providers and members. Their process keeps friction in the identity verification process to a minimum. Their system provides several integrated and external controls to assist with our healthcare compliance requirements. Token of Trust was easy to get implemented and their team has been very responsive and helpful along the way.

Cons:

I can’t think of anything negative about Token of Trust. It’s a great solution for KYC, compliance, identity verification, and due diligence for members and physicians.

Reasons for choosing Token of Trust

Our company is a national pediatric healthcare provider. Identity Verification of providers and members is imperative for our business, which runs on a custom and purposeful tech stack. We’re able to meet specific state regulations and requirements for conducting telehealth visits through Token of Trust. We also use Token of Trust as an additional background check and verification of our providers.

Vendor Response

Hi Kurt, thank you so much for sharing your Token of Trust experience. We're absolutely delighted to hear that your providers and members have found the identity verification process to be quick and easy. We look forward to continuing to work together!

Replied April 2022

Laura Gene B.

Verified reviewer

Program Development

11-50 employees

Used daily for less than 6 months

Review source

Reviewed September 2020

My Only Regret Is Not Starting Sooner

Before using Token of Trust, conducting KYC and AML on our members was daunting — our small team spent countless hours chasing down physical identity documents from our members, following up with them repeatedly, scanning documents, uploading and organising documents in a secure way to meet strict government regulations — all the while, creating headaches for our members. Now that we’ve switched to Token of Trust, all of these essential identity verification functions are handled within the platform and it’s easy to manage. It’s also convenient and easy for our members to use. And especially now, with social distancing and lockdowns due to COVID-19, we’ve been able to move forward with verifying our members from their own home in spite of this added obstacle. After switching to use Token of Trust, our verification turnaround time decreased to 1/30th of the time it previously took and we experienced a 587% total Return on Investment. Most of all, we have peace of mind knowing that KYC and AML is being handled safely and correctly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are a small team with limited resources, so being able to depend on Token of Trust to carry out a crucial part of our governmental compliance with the UK’s Anti-Money Laundering regulations and our company’s GDPR policy has been invaluable. I don’t know where we would be in the process of verifying our members without their service. Token of Trust offers a practical, comprehensive, easy-to-use interface for administrators and a convenient way for members to get verified.

Cons:

Our Impact Hub location is based in the UK and our members have a high standard for privacy so KYC & AML as a whole has been difficult for us. But Token of Trust is extremely knowledgeable and tuned into European privacy regulations. They’ve allayed any fears we had related to privacy, reassuring us with prompt replies to our member's privacy questions along the way. They take many steps to protect users’ identity data.

Reasons for choosing Token of Trust

Our previous approach to handling KYC and AML for our member applications was tedious, time-consuming, and prone to fail. When shopping for a solution, we came across a lot of options but we couldn’t find a solution that was flexible to meet our needs and also unified all of the functions we needed to satisfy our compliance requirements into a single tool. Rather than using multiple complex tools that only partially solved our needs, we chose Token of Trust because it handled everything and was the best value.

Vendor Response

Laura Gene - We hope that you are well and want to thank you for taking the time to write this review about Token of Trust. We are thrilled to hear the impact that our software and Support team have contributed to your business efficiency and compliance. Giving you the tools to maintain compliance in a smooth and easy way will always be a priority for us and we are happy to help in any way we can, so please never hesitate to call. Overall, we have truly enjoyed our partnership with you!

Replied September 2020

Jennifer O.

Verified reviewer

Wholesale

2-10 employees

Used daily for less than 2 years

Review source

Reviewed November 2023

Steer Clear! Try Age Checker . Net

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If only it worked 100% of the time. Customer service is poor at best. We’ve had nonstop issues with them and now they just ghosted us on a conference call with our [sensitive content hidden] and general manager.

Cons:

The simple fact that when you have a problem, they can’t seem to resolve it and their customer service is virtually nonexistent

Vendor Response

I appreciate you taking the time to share your feedback with us. We sincerely apologize for the challenges you've encountered with our service, and I want to assure you that we take your concerns seriously. Our goal is to provide a reliable and effective solution, and we regret that we have fallen short of your expectations. I would like to extend our deepest apologies for the recent conference call incident. It's disheartening to hear that you felt ghosted, and I want to assure you that this is not reflective of the level of service we strive to provide. In light of your feedback, our team has conducted a thorough review of your account and the reported issues. We are committed to rectifying any outstanding problems and improving our communication channels to prevent similar situations in the future. We welcome the opportunity to make things right, prove our commitment, and hopefully, win back your trust.

Replied December 2023

Nayiem W.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2019

A turnkey international KYC/AML solution that our users love!

Our company has been using Token of Trust for KYC/AML on our payments and rewards platform as well as for investors for over a year. We use their document verification, facial verification, online activity verification and reputation reports in customer due-diligence. We’ve explored other options that are sometimes more affordable, but we’ve always find that Token of Trust provides the best value.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Our users who get verified by Token of Trust like how simple the interface is and appreciate the security and privacy measures that are taken when handling their personal information. Our users are from all over the world and good international KYC/AML solutions are few and far between — Token of Trust stands above the rest.

Cons:

Not much to dislike. Whenever we've had feature requests and ideas for improvement the Token of Trust team has always been really responsive — their product improvements moves along very quickly considering the robustness of the platform.

Vendor Response

Thanks for the lovely and detailed review! We're always very excited to hear client feedback and appreciate you taking the time to leave yours. Never hesitate to reach out with any questions or suggestions! Thanks again, Kevin

Replied January 2019

WILLIAM G.

Verified reviewer

E-Learning

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed November 2020

Best Value ID Verification

Token of Trust helps us stay compliant without any hassle. We use their identity verification product to stay compliant with various state laws regarding on-line courses and training we offer. We’ve been using the product for about a year and we’re able to verify our students with ease.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is reliable, meets all our compliance criteria, and their team is always on the ball. When we have questions, they’ve always been responsive and they know their stuff. I like that they’re based in the US and that it’s a reputable company that’s easy to get a hold of.

Cons:

Sometimes our students don’t understand why they’re required to go through an ID Verification process. If Token of Trust could help us bridge that gap, it’d be really helpful. The only issue which hung us up was dealing with high security computer software at US Nuclear Installations. Understandable.

Reasons for choosing Token of Trust

There were a lot of ID verification options we looked at, but we chose to work with Token of Trust because we always get a high quality check whether we need to conduct a lot of verifications or just a few. Our business offers online courses that have a peak season, so we needed a solution that could scale up or down based on how many students need to be verified that month. Most of the other solutions we considered required high overhead expenses regardless of how many identity verifications needed to be run.

Vendor Response

William - We are so glad to hear that Token of Trust has brought a greater degree of compliance into your business operations over at Asbestos Online Training! Thank you for taking the time to leave a positive review, and don't hesitate if anything should come up in the future.

Replied November 2020

Constantinos A.

Verified reviewer

Legal Services

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed April 2021

Token of Trust has been the best KYC and AML system I've used and the customer service is impeccable

The Token of Trust software saves time for the staff at our law firm and puts all of our KYC and AML compliance functions in a single, organized, and easy to use dashboard. Our firm relies heavily on Token of Token and it’s automation of due diligence workflows while onboarding new clients. Not only has Token of Trust freed up more time, but it has also helped increase the speed of onboarding new clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to invite clients to get verified. Clients find the identity verification process to be quite effortless. Tracking the progress clients within the KYC and AML process is easy. The tools are very reliable and always do what we’d expect. Top notch customer service!

Cons:

Given that Token of Trust is headquartered in the United States and that our offices are located throughout Europe and the Middle East, we initially had concerns about the company’s response time to support issues — we’ve had ZERO problems with this. Their customer success team is quick to respond when there have ever been any questions.

Reasons for choosing Token of Trust

I’m familiar with a lot of the KYC and AML options that are available, but most of them require a lot of time, money, and resources to get working properly. We also needed an identity verification tool that wasn’t going to be complex for our staff to navigate and use. And lastly, we have law firm office locations currently spanning across 6 countries and we’re required to comply with strict privacy laws like GDPR. Token of Trust checked all of these boxes.

Vendor Response

Hi Constantinos, We're happy to hear that your law firm has had a positive experience with Token of Trust! Most of all, we're it's great to know that your initial concerns about our operation being on the opposite side of the globe were proven to be false with our support team's responsiveness. If you ever happen to have any suggestions about new features, please don't hesitate to reach out!

Replied April 2021

Sean A.

Verified reviewer

Retail

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2021

Finally an alternative option for online age verification!

Over my experience has been amazing!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

To say that support is epic would be an understatement. These guys are on it! They work really hard at having a superior product. The product just works and works well. I love that I have another viable option for online age verification. There was really only one other option. They worked well, but because they were the only place they never worked very hard. For my business, it is required to have age verification at checkout, so I would often get frustrated with the "other guys". TOT actually wants my business. I also like the pricing tier. At the end of the month, I am not hit with a massive bill because we have tons of repeat customers.

Cons:

I am not a big fan of how cheery and upbeat [SENSITIVE CONTENT HIDDEN] is! lol. Just kidding. Honestly, I can't really think of a downside to TOT.

Reasons for choosing Token of Trust

Because after hearing what they offered it was a far superior company offering a far superior product.

Reasons for switching to Token of Trust

AgeChecker was a monopoly and they knew it. They did the bare minimum.

Vendor Response

Hi Sean - Thank you for taking the time to write this review! Token of Trust was designed to help online merchants, such as yourself, safely grow their businesses - we are happy to hear that our support team has been epic, and at times, too cheerful! We look forward to growing this partnership! Thank you!

Replied March 2021

Marc P.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2019

Phenomenal support team! I always feel like their top priority

Our vacation rental platform chose Token of Trust because it offered all of the tools we needed to build more trust between renters and hosts. Not only does it satisfy our verification and security requirements, but it also helps our users feel more at ease when using our platform.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The Token of Trust support team is very attentive and has always been focused on making sure our company implements identity verification and trust solutions in the best way possible. They even give guidance on best practices other customers of theirs have success with. The support team has made a lot of recommendations on tools and techniques help us.

Cons:

When we started working with Token of Trust, I remember wishing they had lower-price packages for early-stage businesses. Even though their solution is a little bit pricier than other options we came across, the Token of Trust platform does everything exactly as we need.

Brady H.

Verified reviewer

Tobacco

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2021

Big Time-Saver After Switching to Token of Trust!

I am very happy with Token of Trust! I was able to save hours of my time each day after switching from Bluecheck.me to Token of Trust. They’re easy to work with, super responsive, and very knowledgeable about compliance requirements in our industry.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I’m spending less time each day tracking down escalated cases and I’ve seen enough detail to know that Token of Trust is verifying and handling the due-diligence process on our orders properly. I previously had to spend a lot of time reviewing flagged and escalated cases, but now Token of Trust does that with a greater level of automation on Shopify. This is really important for our e-commerce business that needs to rapidly fulfill orders.

Cons:

Getting started with Token of Trust took longer than it did with other verification companies. It wasn’t as turn-key as I had expected, but I can appreciate the thoroughness of their process because the product works better.

Reasons for choosing Token of Trust

I think that what stood out most to me was their knowledge and expertise regarding compliance in our business. I also really liked that they had a seamless integration with Shopify. And the fact that it could save me a lot of time was a huge bonus.

Reasons for switching to Token of Trust

Too many flagged orders on Bluecheck.me and it was time consuming to review them every single day.

Vendor Response

Hi Brady - Thank you for taking the time to write this review! We are happy to hear you have had a great experience working with our team, from our Sales team to our Support! Be on the lookout for our Product & Feature release emails as our team is always looking for ways to enhance the customer experience.

Replied March 2021

Peyton O.

Verified reviewer

Tobacco

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed June 2022

Token of Trust Review

Overall love them and our Rep is great

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ID verification is nice and they are okay with me sending ID photos in via email if the customer is not okay with it

Cons:

Sometimes it is slow and will not find the customer and causes me to log out log back in and then it works and order numbers in the search only work half the time

Vendor Response

Thanks for taking time to share your feedback with our team! It is against our privacy policies to encourage or accept an identity document via email. We'd like to follow up with you to understand what you mean by this. Also, your feedback on search is very helpful we'll take this and share it with our team and look into ways to make this functionality more reliable. We look forward to continuing to work with you and your team!

Replied June 2022

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