The Bot Platform 2026: Benefits, Features & Pricing

Name: The Bot Platform
Rating: 4.6 (16 reviews)

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

The Bot Platform

4.6

(16)

Pricing

Starting at $1,400.00 per month

About The Bot Platform

The Bot Platform is a no-code bot building platform designed for internal communication, HR, L&D, and IT teams to create, deploy, and manage custom bots. It enables organizations to automate workflows, digitize processes, increase productivity, and enhance the employee experience.

With The Bot Platform, you can effortlessly create apps, automate workflows, and integrate processes into communication channels and digital environments used by both your staff and customers.

The Bot Platform is utilized by businesses for a variety of purposes, including:

Facilitating smooth onboarding processes for new staff members.
Implementing recognition programs to appreciate employees' achievements.
Establishing systems for employee innovation and idea-sharing.
Capturing valuable feedback from employees in a structured manner.
Conducting anonymous Q&A sessions with leadership.
Providing interactive employee handbooks for easy access to information.
Automatically answering IT or HR-related questions.
Sending important company updates and information.
Collecting news and insights from frontline staff members.
Promoting awareness and usage of HR policies and benefits.

By util...

The Bot Platform Screenshots

The Bot Platform Pricing and Plans

Starting price: $1,400.00 per month

Free Trial

Free Version

Basic

$1,400.00

flat rate, per month

No plan information available

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The Bot Platform Features

Popular features found in Employee Recognition
Awards Management
Chat/Messaging
Goal Management
Leaderboards
Manager-to-Employee Recognition
Nominations
Peer-to-Peer Recognition
Reporting/Analytics
Rewards Catalog
More features of The Bot Platform
Alerts/Notifications
Drag & Drop
For No-Code Development
Integrations Management
Performance Metrics
Pre-Built Modules
Surveys & Feedback
Workflow Management

The Bot Platform Integrations

Make

Workplace from Meta

Microsoft Teams

Slack

ChatGPT

Microsoft Power Automate

The Bot Platform User Reviews

Overall Rating

4.6

Ratings Breakdown

63%

38%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.8

Functionality

4.4

Have you used The Bot Platform and would like to share your experience with others?

Justyna W.

Verified reviewer

Pharmaceuticals

10000+ employees

Used daily for less than 2 years

Reviewed October 2021

Excellent no-code platform to boost your employees' engagement

Collaboration with The Bot Platform is a pleasure - they have super responsive support, they actively listen to our feedback and make some changes to the platform based on our experience. They approach their customers individually - e.g. they organize individual sessions for you to help you solve your business problems with bots. They also have a great knowledge base, constantly updated.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The platform is very user friendly and it requires none or hardly any training to get started with building your bots! I loved the opportunities it brought and how the software proactively suggest bot ideas (there are new all the time!) and develop ready to use templates that allow you to set up bots in minutes. TBP helped us integrate our internal API to connect bots to Sharepoint pages - a solution that they don't have in their offer but were very happy to support us.

Cons:

There were some limitations that I think don't really depend on TBP - such as character limitations in buttons or changing sizes of carousel images that had a bad impact on the experience for some of our bots. - We sometimes struggled with global broadcasts (120K+ users) but TBP was always there to support and every issue we had was taken very seriously and resolved fast.

Emma D.

Verified reviewer

Telecommunications

1001-5000 employees

Used daily for less than 2 years

Reviewed October 2021

The Best Platform Around

The use of Bots has removed monotonous processes from the business, from creating a contactless lunch ordering system to encouraging employees to get their steps in through lockdown - the possibilities are endless! We're really looking forward to creating some bigger bots over the next few months, which will help with our onboarding journey.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The functionality is really easy to use and allows endless different bots to be created for any use cases. From recruitment, to charity work Moneypenny would have been lost without the bots over the last two years, especially during the pandemic. We can't thank [SENSITIVE CONTENT] enough for all of their support too, they are always on hand to jump on a call when we have a creative moment, and are just as excited as we are to launch new bots to our Workplace community.

Cons:

There is nothing to dislike about the software. I don't have an IT back ground, and have been able to navigate the website easily.

Reasons for choosing The Bot Platform

We were introduced to [SENSITIVE CONTENT] from the Bot Platform at a Workplace event in London, three years ago. Straight away we realised that the Bot platform is user friendly enough that anyone within the engagement team could own and implement any bots we require as a business. We had a quote from a competitor who would create a single bot for a lot more than the annual subscription to this platform. It was a no brainer.

nankun l.

Verified reviewer

Computer Software

10000+ employees

Used weekly for less than 6 months

Reviewed August 2023

bot platform for our team

overall i like the product for its easy development, quick API integration with workchat (meta internal chat tool) and easy for feature change.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ease of use and its really easy to modify and change from our internal process

Cons:

not smart enough to carry a normal conversation and integration can be tricky with internal process

Karen W.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed July 2023

BotPlatform drives change and policy in a fun way

BotPlatform has been crucial in reduction of systems audit findings around policy and procurement. Not only are the Bots effective, but colleagues also love to use them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

BotPlatform is easy to learn, easy to use, and easy to implement. In our organisation we needed support with implementation of, and consistent learning around, policies and processes. Creating Bots to provide support not only increased our consistency and resulted in less errors, but also freed up time for the Operations team to focus on other work.

Cons:

When changing small details in variations you have to go through all messages with that same information to update. A find and replace function might be very useful.

Michael A.

Verified reviewer

Utilities

10000+ employees

Used daily for less than 2 years

Reviewed July 2023

Easy to use, and delivers significant impact in MS Teams

My overall experience has been excellent. Their support is superb.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Bot Platform is easy to use, has fantastic support, and is well designed

Cons:

Unlike similar products, it doesn't have a mapping front end and I wish it did

Reasons for choosing The Bot Platform

We chose The Bot Platform for the integration with MS Teams

Taryn D.

Verified reviewer

Health, Wellness and Fitness

10000+ employees

Used daily for more than 2 years

Review source

Reviewed February 2022

The Bot Platform as a (Stellar) Recognition Tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We use The Bot Platform's tech to gather and publish peer to peer nominations for our global employee recognition program, and couldn't be happier. It's so simple to implement and run as an admin and intuitive for employees to use when submitting nominations. The final output - a public post to a WP group is highly engaging and drives conversation among employees. And yet, even with all of this, my favorite thing about The Bot Platform is their customer centricity and strategic partnership - we have a true partner in TBP.

Cons:

I have no major complaints - there are times when the feed from the Bot to the back end gets interrupted, but this is most often a WP issue and always managed in a timely way by TBP.

Anderson Gonçalves M.

Verified reviewer

Retail

501-1000 employees

Used daily for more than 2 years

Reviewed October 2021

TBP - Opinion

The support team and CS are flexible and always available to help you with your doubts.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tool is very useful when you plan to build some chatbots in Facebook Workplace in an easy and fast way. It's not necessary big technology knowledge about its operation.

Cons:

The only feature that I missed in this software is the option where they may be called from external APIs. When you need to add this kind of feature, you need to set it up directly to Workplace.

Mark C.

Verified reviewer

Non-Profit Organization Management

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed February 2022

Great platform (and great people)

The Bot Platform is a great way to create bots for Workplace. It's really easy to get to grips with - you don't even need to know how to code, and you can get up and running in no time at all. You can use the templates, build your own bots, or combine both - from quick and simple solutions to smaller business problems to bigger more ambitious bots for more complex ones, the platform is easy to use and the people are incredibly helpful and friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Really easy to use, really quick and easy to build and launch your own bots with no need to know about coding. There's tons of functionality, with more added all the time, and so many possibilities for building new bots and tweaking existing ones. And the people at TBP are an absolute pleasure to work with!

Cons:

I don't have any cons to report – a great experience all round!

James D.

Verified reviewer

Retail

1001-5000 employees

Used weekly for more than 2 years

Reviewed December 2021

Reviewy McReviewface

Brilliant, it has become an invaluable tool seamlessly integrated into Workplace, another invaluable tool. Customer service is very, very impressive.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, easy deployable, simple-ish interface and options/customisation, help guides, customer support, pre built bots for inspo, responsive deployment and updates.

Cons:

It can be complex, or near on impossible to deliver more complex things like Integromat stuff. The interface needs to be bigger when building messages. Better categorisation of messages, like 'folders' for groups of messages would be good. I am desperate to see the flow/journey/map of the messages I build so I can track it without having to 'use' it, plus a place to build that map.

Reasons for choosing The Bot Platform

n/a

Sophie H.

Verified reviewer

Telecommunications

1001-5000 employees

Used monthly for less than 6 months

Reviewed July 2023

Great for driving company culture

The Bot Platform has allowed us to improve engagement in charity fundraising initatives, resulting in us smashing our fundraising target!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The Bot Platform allows us to collect any type of information we need from users and automatically puts answers into an Excel spreadsheet, saving us time.

Cons:

Can be complicated/ time consuming to create a new bot e.g. have to find your own images/ gifs to upload, instead of search being integrated.

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