AlertBot 2026: Benefits, Features & Pricing

Name: AlertBot
Rating: 4.9 (26 reviews)

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

AlertBot

4.9

(26)

Pricing

Starting at $49.00 per month

About AlertBot

AlertBot provides advanced website monitoring for businesses of every kind. It uses real web browsers when testing pages and critical applications from locations throughout the world including login areas, sign-up forms, shopping carts, file downloads, control panels, mobile applications, and more. Within minutes, AlertBot will alert teams of website errors, slowness issues, and unresponsive behavior via email, text message, and automated phone calls.

AlertBot Screenshots

AlertBot Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Essentials

$110.00

flat rate, per month

Plan includes:

100 Monitors
10 Steps on Truebrowser Multi-Step Monitors
2 Truebrowser Monitors
5+ Monitoring Locations
Email and Chat Support
Limited Waterfall Captures on Failing Tests
Performance Reports
Phone Support
Protocol Monitors
Unlimited Failure Alerts

Professional

$310.00

flat rate, per month

Plan includes:

15+ Monitoring Locations
Complex Multi-Step Testing
Email and Chat Support
Enhanced Performance Reports
Enhanced Waterfall Captures on Failing Tests
Limited Waterfall Captures on Passing Tests
Mid Volume Monitors
Mid Volume Truebrowser Multi-Step Monitors
Phone Support
Proactive Script Maintenance

Enterprise

$1,060.00

flat rate, per month

Plan includes:

2000+ Monitors
30+ Monitoring Locations
Complex Multi-Step Testing
Custom Locations
Email and Chat Support
Enhanced Performance Reports
Enhanced Waterfall Captures on Failing Tests
Enhanced Waterfall Captures on Passing Tests
High Volume Truebrowser Multi-Step Monitors
Large Volume Multi-Step Testing

Custom

Pricing available upon request

Plan includes:

Complex Multi-Step Testing
Custom Locations
Email and Chat Support
Enhanced Performance Reports
Enhanced Waterfall Captures on Failing Tests
Enhanced Waterfall Captures on Passing Tests
Large Volume Multi-Step Testing
Network Operation Center Display
Phone Support
Proactive Script Maintenance

Popular features found in Server Management
Capacity Planning
CPU Monitoring
Credential Management
Incident Management
Maintenance Scheduling
Patch Management
Real-Time Monitoring
Scheduling
Virtual Machine Monitoring
More features of AlertBot
Activity Dashboard
Alerts/Notifications
API
Application Management
Availability Testing
Customizable Reports
Dashboard Creation
Data Import/Export
Data Visualization
Diagnostic Tools
Email Alerts
Event Logs
For Websites
FTP Monitoring
Mail Server Monitoring
Mobile Alerts
Monitoring
Multiple User Accounts
Performance Management
Performance Metrics
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Resource Management
Root Cause Analysis
Server Monitoring
Transaction Monitoring
Trend Analysis
Uptime Reporting
User Management

AlertBot User Reviews

Overall Rating

4.9

Ratings Breakdown

88%

12%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

5.0

Functionality

4.8

Have you used AlertBot and would like to share your experience with others?

Ricardo R.

Verified reviewer

Insurance

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Trustworthy and reliable website monitoring...

Website availability is paramount to our SLA agreements. AlertBot summary reports have become our availability standard, accepted by clients and auditors.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

We have been using AlertBot for many years (I dare to believe that we were some of the first users) and from that moment, it became our primary source of website availability reporting, with escalating notifications support and POST processing, it provides us a reliable way to stay on top of our servers online presence.

Cons:

The software has evolved overtime to fill some of the gaps they had, from the strange billing interfaces to a streamlined integrated version; the only nice-to-have would be the ability to select the geographic location(s) to test from.

Reasons for choosing AlertBot

We still use both, with AlertBot as the primary

JAN O.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Top in website monitoring

Great support, top product, reliable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Using real browsers gets you the closest to the actual real user journey. No script needed in the source code! Various test browsers and locations to choose from. Good and detailed reporting.

Cons:

The setup has to be done by AlertBot support. Also depending on your server configuration, the AlertBot settings may get even trickier! More expensive than similar products. I would welcome sending SMS (to the UK) or WhatsApp alerts, as part of the service.

Reasons for choosing AlertBot

Real browser testing, cheaper than the previous provider. Good reviews.

Reasons for switching to AlertBot

They used to be called Site Confidence and then NCC Group bought them and they wanted to concentrate on big clients. So they increased their fees a few fold times!

Val B.

Verified reviewer

Consumer Goods

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Very satisfied

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, great Customer Service/Support Team.

Cons:

The website/reporting is a bit more complicated than it supposed to be. Not a big deal, I got used to it.

Rebecca R.

Verified reviewer

Financial Services

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed December 2020

Excellent service and value for your money

We generally know there is an issue before any 3rd party vendor long before the vendor reports an issue now. The best part is we get a heads up before a customer calls.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The team's willingness to work with our MFA requirements and find a customer solution to make the monitor work.

Cons:

Sometimes making small changes (e.g., updating a password in a log in flow) is not as obvious as you would hope but in any situation to date I have found the support quick and ready to assist me.

Reasons for choosing AlertBot

Of all the vendors reviewed they were the ONLY vendor wiling to try and code to get around the log in requiring and MFA code being sent. They also have been incredibly helpful when there are issues. The pricing is also very reasonable.

Clinton U.

Verified reviewer

Computer Software

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2020

Prosite Review

I've been using them for years to monitor several of our website, going from basic monitoring to some vary advanced tools over the years. They've been responsive to our needs and quick to help any time I've needed it. I use several software products to monitor what I have going on, but AlertBot is easy one to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to set up the monitors which has you monitoring your website for outages in no time.

Cons:

I really don't have anything I don't like about it.

Reasons for choosing AlertBot

At the time that I started using AlertBot there wasn't a lot of choice out there. My company uses remote servers to offer up our service management software and most of the choices I had at the time were software based running from our office and I needed something to use remotely to multiple locations from multiple locations. We've always been happy with AlertBot and never saw a reason to switch to another company.

Jeff S.

Verified reviewer

Non-Profit Organization Management

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

We sleep better at night knowing we are using Alertbot

We not only need to know when our site is down, but we also need to know if we have introduced errors into other processes like our checkout, signing in, checking our customer portal etc.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Alertbot is in a class by itself when you consider the transactional monitoring capabilities. We also use a few other cloud monitoring sites but none afford us the flexibility in scripting multi-step transactions that Alertbot does. The other thing that sets Alertbot apart is true world class support. In my role, my team has to work with many other technical support teams and I can tell you that the team we work with at Alertbot is not only very knowledgeable, but are also very easy to work with and are super fast to respond to our needs.

Cons:

We do wish that the browser support was more up to date.

Gabriele A.

Verified reviewer

Financial Services

10000+ employees

Used other for more than 2 years

Review source

Reviewed December 2020

It's great and simple. Set it and forget it.

We are very happy, have been using it for years and never had a problem. They have static IPs in the case you need to setup an access list on your dmz. Set it and forget it. Weekly we also have emailed reports or the downtime of the week/months. We rely on it a lot too as our top tier support get directly paged by it. We cannot say anything bad about it. They respond quickly to support request and emails too. Highly recommend it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The simplicity and the price. We are very happy with it and I don't think any manager will oppose to the purchase approval, it's so inexpensive.

Cons:

I don't have issues with it. They even have a free tier for those who want to monitor a home server like a Plex server. What's not to like...

Reasons for choosing AlertBot

It was too long ago, we chose AlertBot and we never looked back once.

Mark S.

Verified reviewer

Insurance

201-500 employees

Used daily for less than 2 years

Review source

Reviewed January 2021

Easy to use and very effective

I was able to set this up very quickly for basic monitoring of the our sites and 3 out of four scripts were eaily created and ran fine. The fourth required tech support intervention but the script was modified by them and working within a couple of hours. AlertBot can be easily used for simple monitoring and with some effort, is very effective in troubleshooting performance problems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This product was very easy to setup and use. Tech support has been very responsive and knowledgeable, which is very important to me.

Cons:

The ability to troubleshoot a problem was a bit difficult to do but that may have just been my lack of knowledge of the product.

Reasons for choosing AlertBot

I was able to create most of my own test scripts quickly and easily. The process was straight forward and the data produced is very detailed and effective in monitoring the day-to-day performance of our sites across the nation.

steven s.

Verified reviewer

Printing

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

Solid Website Monitor

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I’ve used Alertbot at several companies - the level of customer support and uptime have kept me a customer.

Cons:

Reporting features could be improved upon, but overall still solid.

Chris C.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed March 2021

Alertbot allows us to address issues before our customers are impacted

Ratings Breakdown

Ease of use

Functionality

Pros:

We've been using Alertbot for over eight years now. We were sick of finding out about problems with our website from end users first. While there are varying levels of complexity to AlertBot monitors, even the simple alerts let us know almost instantly when we have an issue. The prioritization of alerting groups and timing allow us to automatically escalate the notifications if someone is not immediately able to respond.

Cons:

Sometimes we have an issue with logging in and the way credentials are managed, but I'm guessing this is out of an abundance of security. It has been a while since we've had that issue.

Showing 1 - 10 of 26 Reviews

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