My AskAI 2026: Benefits, Features & Pricing

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Overview
User Interface
Popular Alternatives
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

My AskAI

4.5

(82)

Pricing

Starting at $149.00 per month

About My AskAI

My AskAI is a cloud-based AI platform that helps SaaS businesses create customer support chatbots using their websites and knowledge bases.

If the AI can't answer it will pass the user over to a human.

All conversations are recorded and analysed for common insights and themes.

Wondering if My AskAI is right for your organization?

Our Customer Support Software selection experts can help you in 15 minutes or less.

My AskAI User Interface

Popular My AskAI Alternatives

Main Product

My AskAI

4.5

(82)

Ratings Breakdown

4.71Ease of use
4.46Value for money
4.66Customer support
4.41Functionality

Pricing

Starting at $149.00 per month

Get Price

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Ratings Breakdown

4.54Ease of use
4.69Value for money
4.54Customer support
4.47Functionality

Pricing

Starting at $49.00 one time

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Alternative Product

Anyword

4.8

(391)

Ratings Breakdown

4.82Ease of use
4.64Value for money
4.72Customer support
4.75Functionality

Pricing

Starting at $39.00 per month

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Alternative Product

MarketingBlocks

4.8

(277)

Ratings Breakdown

4.78Ease of use
4.78Value for money
4.73Customer support
4.75Functionality

Pricing

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Alternative Product

Tidio

4.7

(590)

Ratings Breakdown

4.66Ease of use
4.48Value for money
4.63Customer support
4.61Functionality

Pricing

Starting at $24.17 per month

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Alternative Product

Ada

4.7

(15)

Ratings Breakdown

4.40Ease of use
4.27Value for money
4.58Customer support
4.33Functionality

Pricing

Starting at $60000.00 per year

Get Price

My AskAI Pricing and Plans

Starting price: $149.00 per month

Free Trial

Free Version

Pro

$149.00

flat rate, per month

Plan includes:

Integrate with your Intercom, Zendesk, Freshdesk inbox
Replies & handovers all within your existing support platform
Add & sync unlimited help centres, websites or documents
Connect & sync with Google Drive, Notion + many others
Guidance instructions
Answer improvement tools
Chrome Extension AI Copilot
AI customer satisfaction (CSAT) scores
Connect live user data to personalize responses e.g. recent orders
Advanced Actions & Tasks e.g. refunds, cancellations, etc.

Enterprise

$999.00

flat rate, per month

Plan includes:

Everything in Pro
Discounted volume pricing
Invoice billing (monthly, quarterly, annually)
White glove setup & onboarding
Dedicated success manager
Highest priority Enterprise support
Unlimited AI agents
Whitelabel solution / API access
Custom features
Custom integrations & APIs

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My AskAI Features

Popular features found in Customer Support
CRM
Email Management
Knowledge Base Management
Live Chat
Service Level Agreement (SLA) Management
More features of My AskAI
Access Controls/Permissions
Activity Dashboard
AI/Machine Learning
Alerts/Escalation
API
Automated Responses
Chatbot
Collaboration Tools
Conversation Intelligence
Customer Communication
Customer Engagement
Customer Experience Management
Customizable Branding
Data Extraction
Data Import/Export
Drag & Drop
For eCommerce
For Sales Teams/Organizations
Intent Recognition
Interaction Tracking
Knowledge Management
Machine Learning
Monitoring
Multi-Channel Communication
Multi-Language
Multiple Data Sources
Natural Language Processing
Performance Metrics
Personalization
Process/Workflow Automation
Reporting/Analytics
Role-Based Permissions
Search/Filter
Sentiment Analysis
Support Ticket Management
Tagging
Third-Party Integrations
Ticket Management
Trend Analysis
Virtual Personal Assistant (VPA)
Widgets

My AskAI Integrations

Zapier

Microsoft Teams

Slack

Shopify

Dropbox Business

OneDrive

See all 16 integrations

My AskAI User Reviews

Overall Rating

4.5

Ratings Breakdown

65%

29%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.7

Functionality

4.4

Kristina E.

Verified reviewer

Media Production

2-10 employees

Used weekly for less than 6 months

Reviewed January 2024

Incredible.

Fabulous - I highly recommend this service and the technology, it's been a game changer for our site!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Absolutely simple to set up and apply to our site. Has provided an incredible resource for our readers to help them find what they're looking for quickly. For us, it provides a window into the minds of readers to show us exactly what information they need, as well as, what information we need to cover.

Cons:

We had a few snafus at the beginning with crawling our site - but customer service was phenomenal and really helped us get up and running fast!

Vendor Response

Thanks Kristina!

Replied January 2024

Gabriel L.

Verified reviewer

Real Estate

51-200 employees

Used monthly for less than 6 months

Reviewed May 2023

Why MyAsk AI is a Must-Have Tool for Busy Business Owners and Managers

Let me tell you, MyAsk AI is a total rockstar! I With MyAsk AI, it's like having a chatty friend on your support team, always ready with personalized responses to make your customers feel heard and understood. Plus, the system's sentiment analysis is like having a magic 8-ball that tells you what the users really think! Overall, MyAsk AI has been a real game-changer for us, and I can't recommend it enough to any business looking to take their customer support to the next level.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I have been using MyAsk AI for our company and I must say, it has been an absolute game-changer! MyAsk AI's Natural Language Processing (NLP) and Machine Learning (ML) algorithms enable it to understand and process human language in a way that allows it to provide accurate and relevant responses to user inquiries. It is also incredibly user-friendly and easy to set up, which has saved our team a lot of time and effort. Furthermore, MyAsk AI's ability to perform sentiment analysis and learn from past interactions has improved its performance over time. It has increased our site managers satisfaction and improved the efficiency of our human resource team. I highly recommend MyAsk AI to any business looking to improve their customer/employee experience and support capabilities.

Cons:

Although it may require some training to better understand complex or highly technical questions, this is not a significant concern as MyAsk AI can be easily trained and updated to maintain optimal performance.

Reasons for choosing My AskAI

Again, this is/was the first product of this kind thsat came highly recommended to me. I work with a collective of business owners in the self storage industry. I am also part of a sub commitee that is in charge of sourcing various technolgies that may be applied to our industry. MyAsk AI was recommned to me and I jumped on it right away as I loved the idea of it.

Vendor Response

Thanks for this review Gabriel!

Replied June 2023

Adriano P.

Verified reviewer

Management Consulting

2-10 employees

Used monthly for less than 6 months

Reviewed August 2023

An excellent tool that presents constant evolutions and many features.

The experience was good, I'm still trying to make the tool deliver more detailed answers in some contexts, instead of pointing out where the requested information is within the source knowledge base.

Ratings Breakdown

Ease of use

Functionality

Pros:

the level of customization is absurdly excellent.

Cons:

Not support to scanned PDFs. Also, I'm still trying to make sure the tool can deliver more detailed answers in some contexts, instead of pointing out where the requested information is within the source knowledge base. This is getting more difficult.

Vendor Response

Thanks for sharing Adriano! We hope to add support for scanned PDFs at some point in the future, but there are also so many resources that do OCR for free right now! We are always trying to improve answer quality and depth so if you have some specific examples you could share we'd be happy to investigate.

Replied August 2023

Levon W.

Verified reviewer

Consumer Services

501-1000 employees

Used daily for free trial

Reviewed September 2023

It changed my life

As for my overall experience with My AskAI, well, let's just say it was an adventure. It was like going on a rollercoaster ride of emotions, ranging from frustration to amusement to sheer disbelief. I never knew what kind of response I would get, and that unpredictability definitely kept things interesting. Who needs a reliable and efficient virtual assistant when you can have one that keeps you on your toes?In conclusion, if you're looking for a virtual assistant that will leave you scratching your head and questioning your own sanity, then My AskAI is the perfect choice for you. Just be prepared for a wild and unpredictable ride, because this AI definitely knows how to keep things interesting.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Oh, where do I even begin with My AskAI? Well, the thing I liked most about it was definitely the constant feeling of frustration and confusion. It's truly a one-of-a-kind experience to have a virtual assistant that seems to have a knack for misunderstanding every single question I ask. It's like playing a never-ending game of "Guess What I'm Thinking" with a

Cons:

Now, onto the cons. There are just so many to choose from! But if I had to pick one thing I liked least about My AskAI, it would have to be its uncanny ability to provide completely irrelevant and nonsensical answers. I mean, who needs accurate and helpful information anyway? It's much more entertaining to receive responses that make absolutely no sense whatsoever.

Ken Hwee T.

Verified reviewer

Judiciary

1001-5000 employees

Used daily for less than 6 months

Reviewed August 2023

Fantastic stuff...

Great product constrained only by the GPT capabilities

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Incredibly easy to create new bots and to customise them to suit my colour palette etc

Cons:

The Web pages crawling capabilities can be enhanced to allow for selectable refresh intervals

Vendor Response

Thanks Ken, definitely a good idea on the refresh intervals, although we'd like to get to a place where you don't need to think about whether things are up to date at all, we just do it!

Replied August 2023

Leandro B.

Verified reviewer

E-Learning

2-10 employees

Used daily for less than 6 months

Reviewed August 2023

Finally an AI for non-techies

WONDERFUL. Now I only want to improve my experience and provide more and more services to my students, using AI.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Really (I mean REALLY) easy to install and deploy. I'm not tech-literate at all, and I could setup my personal AI assistant in minutes.

Cons:

The language model still seems to catch knowledge from somewhere else than the documents I provide as knowledge base. No matter how strict they are, and how much I try to limit the model (via prompt) to only refer to the provided documents.

Reasons for choosing My AskAI

The youtube reviews about AskAI sold me right away.

Reasons for switching to My AskAI

Price and ease of use.

Vendor Response

This is one of my favourite reviews ever Leandro, thank you!

Replied August 2023

Vinicius L.

Verified reviewer

Marketing and Advertising

201-500 employees

Used weekly for free trial

Reviewed August 2023

Using My AskAI in a corporate intranet.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Here we integrate My AskAI with Google Sites platform in a corporate intranet. It is very easy to upload documents and start creating your first AI assistant.

Cons:

It would be great if we could integrate My AskAI with email tools such as Google Chat. It would be much more accessible and also more frequent.

Trevor B.

Verified reviewer

Media Production

2-10 employees

Used daily for less than 12 months

Reviewed May 2023

Look no further!!

Easy to learn and fantastic support - I'm sure they never sleep.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If you want to find the best way to make yourself a ChatBot and know nothing about programming - this is the one you are looking for. The support is absolutely the best I have experienced in many years of software development. Look no further - I have done the research for you and this is the best you can get. Thanks My AskAI

Cons:

Nothing is missing, I cannot find any fault.

Reasons for switching to My AskAI

Too complicated

Vendor Response

Thanks for this glowing review Trevor!

Replied June 2023

Sara B.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for free trial

Reviewed July 2023

A usable and effective entry point to creating a custom AI knowledge base

Ratings Breakdown

Ease of use

Functionality

Pros:

Documentation is a constant problem on my engineering team. We've never figured out how to organize our documentation to really make it effective and usable. So I was curious how LLM AIs could solve this problem. My AskAI is exactly the type of service I was looking for -- allowing me to upload my existing documentation with a clean and intuitive interface. It immediately generates an AI tuned to my custom knowledge base so I can ask natural language questions about my documentation and get back helpful replies. I especially appreciate how it allows adding a source document and references this in it's answer -- helping myself and my team to find the relevant documentation without any hassle.

Cons:

The trial I am on limits source documents to just 3 uploads. I feel like I could get around this by cramming a bunch of info into just 3 source documents so it feels like an unecessary limit. It'd be nice to have at least 10 uploads on the free tier. The challenge I am up against now is not having an understanding of how best to structure the source documents I do upload. In testing the AI I made, the answers were not always complete or helpful. I need to learn how to write the documentation so that it creates a more knowledgeable AI.

Vendor Response

Thanks for this review Sara, really appreciate you taking the time! Unfortuantely, we have to draw a limit somewhere and think 3 pieces of content is pretty reasonable because it costs us money for each piece uploaded! In terms of structuring content, you should take a look at our help docs, we have some pretty useful advice and videos there, always happy to help if you need it

Replied July 2023

Verified

Reviewer

E-Learning

2-10 employees

Used daily for free trial

Reviewed June 2023

I like it!