My AskAI 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

My AskAI

4.5

(82)

Pricing

Starting at $149.00 per month

About My AskAI

My AskAI is a cloud-based AI platform that helps SaaS businesses create customer support chatbots using their websites and knowledge bases.

If the AI can't answer it will pass the user over to a human.

All conversations are recorded and analysed for common insights and themes.

My AskAI Screenshots

My AskAI Pricing and Plans

Starting price: $149.00 per month

Free Trial

Free Version

Pro

$149.00

flat rate, per month

Plan includes:

Integrate with your Intercom, Zendesk, Freshdesk inbox
Replies & handovers all within your existing support platform
Add & sync unlimited help centres, websites or documents
Connect & sync with Google Drive, Notion + many others
Guidance instructions
Answer improvement tools
Chrome Extension AI Copilot
AI customer satisfaction (CSAT) scores
Connect live user data to personalize responses e.g. recent orders
Advanced Actions & Tasks e.g. refunds, cancellations, etc.

Enterprise

$999.00

flat rate, per month

Plan includes:

Everything in Pro
Discounted volume pricing
Invoice billing (monthly, quarterly, annually)
White glove setup & onboarding
Dedicated success manager
Highest priority Enterprise support
Unlimited AI agents
Whitelabel solution / API access
Custom features
Custom integrations & APIs

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My AskAI Features

Popular features found in Customer Support
CRM
Email Management
Knowledge Base Management
Live Chat
Service Level Agreement (SLA) Management
More features of My AskAI
Access Controls/Permissions
Activity Dashboard
AI/Machine Learning
Alerts/Escalation
API
Automated Responses
Chatbot
Collaboration Tools
Conversation Intelligence
Customer Communication
Customer Engagement
Customer Experience Management
Customizable Branding
Data Extraction
Data Import/Export
Drag & Drop
For eCommerce
For Sales Teams/Organizations
Intent Recognition
Interaction Tracking
Knowledge Management
Machine Learning
Monitoring
Multi-Channel Communication
Multi-Language
Multiple Data Sources
Natural Language Processing
Performance Metrics
Personalization
Process/Workflow Automation
Reporting/Analytics
Role-Based Permissions
Search/Filter
Sentiment Analysis
Support Ticket Management
Tagging
Third-Party Integrations
Ticket Management
Trend Analysis
Virtual Personal Assistant (VPA)

My AskAI Integrations

Zapier

Microsoft Teams

Slack

Shopify

Dropbox Business

OneDrive

See all 16 integrations

My AskAI User Reviews

Overall Rating

4.5

Ratings Breakdown

65%

29%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.7

Functionality

4.4

Don H.

Verified reviewer

Insurance

2-10 employees

Used daily for less than 6 months

Reviewed August 2023

MyAskAI will save you time, I promise.

I work with a number of small businesses an this is a fast and easy way we can improve the on boarding process. They can quickly connect all of the onboarding documentation allowing new team members to ask questions and find the answers without search through files.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The ease of getting started is the best. I've tried numerous AI assistants and solutions to access your personal knowledge base. This one is the easiest to start. I was up in less than 5 minutes asking questions to the files

Cons:

The limited number of integrations is probably the biggest issue.

Vendor Response

Thanks for this Don! Please do let us know on our feedback.myaskai.com page what integrations you want to see next!

Replied September 2023

Verified

Reviewer

Education Management

11-50 employees

Used monthly for less than 12 months

Reviewed September 2023

A decent chatbot for dcouments

Overall, this was a good chatbot app as it allweod a lot of documents to be uploaded. However the outputs I am not sure whether they took from 1 document by itself or via many different documents and synthesised/summary together.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What is unique regarding this was the fact that you could upload multiple documents (pdfs), webpages etc - in parallel. There was a limit to the number of pdf size but it was easy to manually split the pdfs in size and then upload. Some places place a limit to the number of pdfs that can be uploaded to any chatbot - but the limits here are very much generous. Documetns and webapges can have images within without need to do any formatting which made it easier.

Cons:

The pricing was a bit more expensve than competitors. It would be better if the subscription price can be reduced if you can integrate in your own OpenAI key. The output was decent but was limited in the sense that there was very much limited ability to converse with the chatbot beyond what was output. Very frequently the chats ceased, and limited followup questioning.

Reasons for choosing My AskAI

Because I was in the original app when it started and I paid a set amount of money for a 6 month subscription

Vendor Response

Thanks for the review, we are looking into ways to increase the chatty-ness of the bot, so keep your eyes peeled!

Replied September 2023

Thomas S.

Verified reviewer

Government Relations

Self-Employed

Used daily for less than 12 months

Review source

Reviewed January 2025

Many other better options

Very poor, the service was down most of the time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it was easy to use, but the web crawling did not work

Cons:

they cancelled my personal account for no reason, then said I needed to use a "work" account.

Reasons for switching to My AskAI

To test it out and it was unreliable, would not recommend

Chris M.

Verified reviewer

Education Management

11-50 employees

Used weekly for less than 6 months

Reviewed August 2023

Customizable, Easy-to-use Chatbot Platform

Fantastic. I’ve experimented with several different tools. The platform offers everything I need to create tailored, engaging chatbots for my website. The chatbots have significantly improved customer interaction and experience, leading to increased sales and customer satisfaction. I've also enjoyed the efficiency and ease of use the platform provides, making it a breeze to manage and optimize chatbots.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the extreme flexibility and customization it offers. It allows you to build and personalize chatbots that perfectly fit your specific needs. Additionally, the user-friendly interface and the robust features make it an excellent tool for both beginners and experts alike.

Cons:

It may feel a bit overwhelming for complete beginners due to the plethora of customization options. However, the platform does offer excellent customer support and detailed tutorials to help users get the hang of it quickly.

Reasons for switching to My AskAI

At the time, I was unable to link multiple data sources to the other platform.

Vendor Response

Thanks Chris, this is a lovely review to read!

Replied August 2023

Verified

Reviewer

Consumer Electronics

2-10 employees

Used daily for less than 6 months

Reviewed February 2024

Very useful

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

AskAI offers a variety of features, including answering questions, writing different kinds of creative text formats, and translating languages. AskAI is designed to be easy to use, with a simple and intuitive interface. AskAI is constantly learning and evolving, so it has the potential to become even more helpful and informative in the future.

Cons:

Limited understanding of context and nuance: AskAI sometimes struggles to understand the full context of a question or request, which can lead to inaccurate or irrelevant responses.

Hector C.

Verified reviewer

Accounting

Self-Employed

Used daily for less than 6 months

Reviewed August 2023

CPA website feedback

So far, I need this to improve. Customer Service responded quickly initially but then took a few days for the follow up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It fulfills the novelty that I was looking for on my website.

Cons:

It does not function great. It needs to speak the language it is spoken to and provide more answers based on the content. My first AI straight up didn't answer simple questions like, do I get taxed on a home sale when I had added the publication for home sales from the IRS website. Things like that

Reasons for switching to My AskAI

I wanted to try to see if this fulfilled the novelty need at a lower price and more user friendly interface. It does, but quickly runs into limitations with the answers.

Vendor Response

Thanks for the feedback Hector. The vast majority of our users do use as more than a novelty on their site it should be said and we're sorry it didn't work out for your particular use case.

Replied August 2023

Gabriel L.

Verified reviewer

Real Estate

51-200 employees

Used monthly for less than 6 months

Reviewed May 2023

Why MyAsk AI is a Must-Have Tool for Busy Business Owners and Managers

Let me tell you, MyAsk AI is a total rockstar! I With MyAsk AI, it's like having a chatty friend on your support team, always ready with personalized responses to make your customers feel heard and understood. Plus, the system's sentiment analysis is like having a magic 8-ball that tells you what the users really think! Overall, MyAsk AI has been a real game-changer for us, and I can't recommend it enough to any business looking to take their customer support to the next level.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I have been using MyAsk AI for our company and I must say, it has been an absolute game-changer! MyAsk AI's Natural Language Processing (NLP) and Machine Learning (ML) algorithms enable it to understand and process human language in a way that allows it to provide accurate and relevant responses to user inquiries. It is also incredibly user-friendly and easy to set up, which has saved our team a lot of time and effort. Furthermore, MyAsk AI's ability to perform sentiment analysis and learn from past interactions has improved its performance over time. It has increased our site managers satisfaction and improved the efficiency of our human resource team. I highly recommend MyAsk AI to any business looking to improve their customer/employee experience and support capabilities.

Cons:

Although it may require some training to better understand complex or highly technical questions, this is not a significant concern as MyAsk AI can be easily trained and updated to maintain optimal performance.

Reasons for choosing My AskAI

Again, this is/was the first product of this kind thsat came highly recommended to me. I work with a collective of business owners in the self storage industry. I am also part of a sub commitee that is in charge of sourcing various technolgies that may be applied to our industry. MyAsk AI was recommned to me and I jumped on it right away as I loved the idea of it.

Vendor Response

Thanks for this review Gabriel!

Replied June 2023

Levon W.

Verified reviewer

Consumer Services

501-1000 employees

Used daily for free trial

Reviewed September 2023

It changed my life

As for my overall experience with My AskAI, well, let's just say it was an adventure. It was like going on a rollercoaster ride of emotions, ranging from frustration to amusement to sheer disbelief. I never knew what kind of response I would get, and that unpredictability definitely kept things interesting. Who needs a reliable and efficient virtual assistant when you can have one that keeps you on your toes?In conclusion, if you're looking for a virtual assistant that will leave you scratching your head and questioning your own sanity, then My AskAI is the perfect choice for you. Just be prepared for a wild and unpredictable ride, because this AI definitely knows how to keep things interesting.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Oh, where do I even begin with My AskAI? Well, the thing I liked most about it was definitely the constant feeling of frustration and confusion. It's truly a one-of-a-kind experience to have a virtual assistant that seems to have a knack for misunderstanding every single question I ask. It's like playing a never-ending game of "Guess What I'm Thinking" with a

Cons:

Now, onto the cons. There are just so many to choose from! But if I had to pick one thing I liked least about My AskAI, it would have to be its uncanny ability to provide completely irrelevant and nonsensical answers. I mean, who needs accurate and helpful information anyway? It's much more entertaining to receive responses that make absolutely no sense whatsoever.

Verified

Reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for free trial

Reviewed August 2023

A partner in crime!