BetterUnite vs Givebutter: Which is best for you?

Their customer service team is responsive, and our account manager regularly reaches out to offer support, user tips, and even suggests opportunities where we might save money on fee structures.

I did not have the customer service support that I needed.

This platform has aided us in running many successful fundraisers while being able to keep track of donors, funds coming in and tickets sold.

I do not like that Admins cannot add or edit payment information, I do not like that Admins cannot process partial refunds, I do not like the virtual auction sign up--it requires too many steps, and I do not like that an Admin cannot mark an auction item "Complete" if a person pays offline.