Autoflow 2026: Benefits, Features & Pricing

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Wondering if Autoflow is right for your organization?

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Autoflow

4.8

(56)

Pricing

Starting at $229.99 per month

About Autoflow

Autoflow is a user-friendly web-based tool designed to enhance communication and workflow within and beyond automotive repair shops. This unique solution was developed by a shop owner who understands the common challenges faced by shop owners today. The goal is to provide the industry with a single comprehensive product that simplifies and automates everyday tasks, leading to increased shop efficiency, customer satisfaction, and profitability.

With this platform, communication is easier and more efficient than ever! Forget about the frustrations of phone tag and voicemail. The platform enables managers to communicate with clients quickly and effortlessly by sending and receiving text messages at every step of the process.

It also streamlines vehicle inspections! The state-of-the-art DVI technology is engineered to optimize the average repair order (ARO) and boost productivity.

Autoflow Screenshots

Autoflow Pricing and Plans

Starting price: $229.99 per month

Free Trial

Free Version

Accelerate

$229.99

flat rate, per month

Plan includes:

Customizable Workflow
Online Scheduling & Google Reserve Booking
2-Way Text Messaging
Reporting
Calendar
Text-to-Pay
Convert Online Leads via Web Widget
Automate Google Reviews
Self Check-In via Kiosk

Elevate

$299.99

flat rate, per month

Plan includes:

Digital Vehicle Inspection
Customizable Workflow
AI-Enhanced Technician Notes
Self Check-In via Kiosk
Online Scheduling & Google Reserve Booking
Rainy Day Follow-up
Convert Online Leads via Web Widget
AI History Mapping
2-Way Text Messaging
Automate Google Reviews

Innovate

$389.99

flat rate, per month

Plan includes:

Techflow
Work Order
Rewards & Referrals
Digital Vehicle Inspection
Customizable Workflow
AI-Enhanced Technician Notes
Self Check-In via Kiosk
Online Scheduling & Google Reserve Booking
Rainy Day Follow-up
Convert Online Leads via Web Widget

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Autoflow Features

Popular features found in Workflow Management
Access Controls/Permissions
Alerts/Notifications
Approval Process Control
Collaboration Tools
Compliance Tracking
Document Management
Drag & Drop
Forms Management
Reporting/Analytics
Search/Filter
Third-Party Integrations
More features of Autoflow
Activity Dashboard
API
Appointment Management
Appointment Scheduling
Billing & Invoicing
Calendar Management
Communication Management
CRM
Customer History
Customizable Dashboard
Customizable Fields
Customizable Reports
Data Import/Export
Graphical Workflow Editor
Inspection Management
Job Tracking
Mobile Access
Multi-Location
Progress Tracking
Real-Time Data
Reminders
Reporting & Statistics
Role-Based Permissions
Rules-Based Workflow
Service History
Template Management
Workflow Configuration
Workflow Management
Work Order Management

Autoflow Integrations

Tekmetric

Integration rated 5.0 from 18 reviews

MaxxTraxx

Shop-Ware

Mitchell RepairCenter

TireShop

ALLDATA Shop Manager

See all 17 integrations

Autoflow User Reviews

Overall Rating

4.8

Ratings Breakdown

79%

20%

Secondary Ratings

Ease of Use

4.6

Value for money

4.7

Customer support

4.8

Functionality

4.6

Isaiah B.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Auto flow is wonderful!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The convenience to the customer to be able to take the complex and make it simple, so our guests understand it

Cons:

That it’s a separate system that our invoice aide

Mike B.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Transparency in automotive service

we use the digital inspections to provide transparency to our clients. It has also allowed us to provide a very consistent level of service; it is predictable for our clients. we also capture photos of the body of the vehicle to catalog any pre-existing damages.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The digital inspections, two way text communication, customer support

Cons:

I mostly appreciate Autoflow, some of the set up was cumbersome, however, we were learning the system. Some features that were more difficult have been sorted out through various updates.

Reasons for switching to Autoflow

When we subscribed to autoserve1 we had tremendous interruptions in backend integration. We had revamped our processes to allow for the use of digital inspections, only to find that it created a massive headache.

Vendor Response

Mike ~ Thank you for the review. We're glad to hear how well our DVI is working for you and are grateful to gain you as our customer. We place a strong focus on continually striving to make the tool better and easier to use.

Replied July 2023

Shannon L.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2023

Review

communication with customers

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

I like the contact with customers and being able to text them

Cons:

I would like to be able to control when it texts and what it says. I find too often its too quick to text or if we accidentally hit inspection in progress there is no way to take it back as it's already texted the customer. I would like to see maybe a prompt before it texts people

Reasons for choosing Autoflow

Recommendations from other independant shops

Vendor Response

Shannon ~ Glad that our tool helps you keep in communication with your customers. Thank you for being our customer and for your review and feedback.

Replied July 2023

Chris W.

Verified reviewer

Automotive

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2023

Great product!

Great product with excellent customer support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Really like the ease of customizing the inspections.

Cons:

Needs a "Saved" notification when changes are made.

Reasons for choosing Autoflow

Easier to create inspections.

Reasons for switching to Autoflow

Costar is always playing catch up and Autoflow is forward thinking.

Keith W.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Autoflow

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Autoflow makes the process of managing RO easy. From the beginning of assigning the DVI to a technician to complete an inspection. It’s also an easy process to assign jobs or rearrange them when you need to. Auto fill also makes it easy to communicate and keep your customers updated with the status of each step. Auto fluids, easy to use with new employees getting them trained on how to use the DVI incorrectly, inspect vehicles when they brought in.

Cons:

None at this time. I can’t think of any features that are negative integrates well with our system makes it easy to use.

Vendor Response

Keith ~ We're glad to hear how Autoflow integrates well with your system and makes it easy to use, along with keeping your customers in-the-know. Thank you for the review and for being our customer.

Replied July 2023

Greg W.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2023

Great Product

The support and product is great. We had tried a different DVI system and it wasn't as friendly to use or a support staff that went above and beyond to help work through issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The communication between the technician and the counter is great. We get notifications when the DVI is submitted which allows us to quickly write the repair order and send it to the client. Then we get notifications when the client has opened up the DVI which triggers us to give the client a call if they haven't already called.

Cons:

What I like least is the fact that DVIs are locked down after so many uses. Doesn't matter how many times I ask for input as soon as I update our DVI, people find things that they want to be changed, and if it is after the

Reasons for switching to Autoflow

Lack of support.

Dori O.

Verified reviewer

Automotive

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed July 2023

Service Advisor's Hero!

Autoflow has helped increase revenue and customer satisfaction because it makes communication so much easier . The text feature helps with contacting guests for updates especially those hard to reach customers. The inspection with the pictures and motovisuals helps build trust and helps upsell needed work.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Autoflow makes scheduling, coordinating work, and customer contact so easy. Between the workflow management features, the real time process updates, the customizable inspection templets , and all of the other user friendly features really help make the days a breeze.

Cons:

When new updates are relaease there is a lag between Tekmetric and Autoflow.

Michael F.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2023

Ease of Use

Its a very robust system that can do a lot. If you are willing to take the time in the front end you'll save a lot of time through out the process.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really enjoy the ease of use and how great the customer service is. They are confident in their system and are always happy to walk me through the different features. The auto text feature, the moto visuals, and the picture and videos DVI is awesome to use.

Cons:

Unfortunately it seems the apostrophe doesn't work :) specifically in DVI notes.

Verified

Reviewer

Automotive

201-500 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Helpful add-on to our Omnique system

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We were able to set up a dashboard based on status in Autotext.me that have proven very helpful for us in managing our shop workflows.

Cons:

The overall expense of using this system is very high, in my opinion. They make us purchase a new subscription for every new shop we open, and it all adds up. We are looking to switch because it's simply gotten too expensive.

Verified

Reviewer

Automotive

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed September 2023

great product