CCC ONE 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

CCC ONE

4.2

(38)

Pricing

Pricing available upon request

About CCC ONE

CCC ONE is a cloud-based auto shop management software that lets shops choose which package and product add-ons meet the company's unique business needs. With connections to multiple insurers, shops can receive more assignments through participation in a DRP or through CCC Open Shop. CCC ONE also enables a shop to list its business on Carwise.com. To help manage increased repair volumes, CCC ONE utilizes cutting-edge AI technology to provide users with a predicted repair cost based on vehicle damage photos, enabling drivers to decide whether to file a claim or even get the vehicle repaired.

For repairs, estimators can use CCC Estimating available as a mobile application. This feature helps users pre-populate estimate lines and give hints for more complete estimates. Parts can quickly be ordered from the CCC ONE shopping cart (from multiple vendors), saving handoff time from the estimator to the parts manager. Estimators can also be configured to prompt to include diagnostic operations on the preliminary estimate.

Other CCC ONE features include the ability to create customized repair plans that match the shop’s footprint and vehicle flow. Technicians can build and access digital...

CCC ONE Screenshots

CCC ONE Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

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CCC ONE Features

Popular features found in Auto Body
Billing & Invoicing
Customer Database
Labor Rates
Parts Management
Quotes/Estimates
VIN Decoder
More features of CCC ONE
Activity Dashboard
API
Appointment Management
CRM
Inspection Management
Inventory Control
Inventory Management
Job Costing
Maintenance Scheduling
Order Management
Performance Metrics
Progress Tracking
Purchase Order Management
Repair Tracking
Scheduling
Third-Party Integrations
Transaction History
Vehicle Tracking
VIN Lookup
Work Order Management

CCC ONE User Reviews

Overall Rating

4.2

Ratings Breakdown

63%

18%

11%

Secondary Ratings

Ease of Use

4.2

Value for money

3.8

Customer support

4.0

Functionality

4.3

Rob O.

Verified reviewer

Automotive

2-10 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

CCC ONE and the IA connection

My overall experience has been both pleasant and positive! As I mentioned earlier, this program is the more widely used program in the collision industry. It has helped facilitate my marketing efforts solely because of this factor. It has also saved me a ton of time in pure estimate matching alone! I immediately experienced an increase in claims volume once I incorporated CCC ONE into the daily routine. I definitely encourage anybody that is on the fence about obtaining this software to go for it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I first learned and used CCC ONE when I began working in the collision industry as a rookie estimator over 10years ago. It was easy to learn and use then and the trend continues! I left the body shop scene and became an IA a few years later. After struggling with alternative software I made the switch to CCC ONE and I have to admit that it is the most widely used and most common software in this industry. This is my absolute favorite part of the software! I deal with a lot of estimate matching and having this software has saved me countless labor hours that do not generate income. I also like the real-time updates that keep my figures current. Lastly, the assistance I get from tech support is top notch. Keep up the good work CCC ONE!

Cons:

There aren't many things to say here but I do have one or two complaints. I have and pay for the RPS option which is to populate recycled parts for the vehicle I am writing. More than half of the time it does not populate any recycled parts for units I am writing even though they are common units, and common parts. This feature, when available, saves me a lot of time! At times, it will do an RPS search for items that do not qualify, such as a quarter panel clear protector which is a one-time use part (adhesive). Lastly, the program does a lot of 'thinking' when switching between screens and such. This however, may be related to my CPU and not the software specifically.

Jace H.

Verified reviewer

Computer Software

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed November 2024

Only use the best

I used it for over 13 years and saw a lot of changes during that time. They had started to get some really nice features by the time I left the Bodyworld

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They always had the most up to date database, with accurate specs, parts, labor and misc. small items. This was the easiest estimating tool I have used.

Cons:

The price, it was one of the more expensive options but a lot of insurance companies only acceopted estimates from them. A lot of the techs still complained about some of the hours to replace body parts, but overall this was the best tool.

Reasons for switching to CCC ONE

Our primary insurance provider made us start using CCC-One

Brazola M.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 12 months

Review source

Reviewed January 2026

Satisfactory

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like CCC One because you can write estimates up from anywhere using your phone and it uses AI for faster more accurate estimates.

Cons:

I don’t like CCC One because it can get expensive for small businesses. It also lags a lot and tends to move slow. Constantly having to be updated.

Alex S.

Verified reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2022

Honesty is the best policy.

It is a requirement by many DRP's, which is why we have the software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Building an estimate is overall straight forward.

Cons:

Often find that newer vehicles (Current year or following) are not recognized in the system. Ease of locating additional operations is non-existent. When diagrams are shown, they should be interactive (Ex: clicking on a part diagram, should expand that part/make it larger and give the parts description and/or part number).

Reasons for choosing CCC ONE

Requirement by DRP's

Jillian K.

Verified reviewer

Automotive

51-200 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

EFFORTLESS ESTIMATING

Having the ability to view real time parts and pricing at your fingertips. Completing estimates accurately in a timely manner allows for customer appreciation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CCC ONE can be used anywhere on all my devices.. I love being able to grab my phone and start an estimate standing outside by a damaged vehicle and customer.

Cons:

Nothing I least enjoy, because there is a lot more to learn about the program.

Reasons for choosing CCC ONE

CCC was being used by our sister stores.

Mike A.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2023

CCC is my system of choice and here is WHY!

CCC has always been responsive, and my favorite thing about them is that they are very forward thinking. they are the only company that had photo estimating when covid hit and online scheduling. they are the MOST forward thinking software company in our industry!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ability of CCC one to integrate with the parts vendors to receive parts invoices, i also value their quality integration with quickbooks for really clean scrubbing of data with parts code tables.

Cons:

I wish they just had integrated accounting so i didn't have to use quickbooks. I also wish they would allow you to have unlimited lines on an estimate.

Tracy D.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2023

Largest Market Share

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

CCC ONE estimating and management system are the most highly used in the collision repair industry, with over 80% market share. The software is packed with features to help a collision repair shop manage everything from first customer contact throughout the repair process.

Cons:

While there is always room for improvement, CCC does a great job continually updating its software and listening to the voice of the customer to make it better and better.

Verified

Reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2021

A Robust All in One Solution For Your Repair Facility

Overall We've reduced redundant operations, increased labor productivity, and we now have a fantastic way to measure our shop's performance as well a the performance of our team members.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best part has to be how easy it is to follow the vehicle progress through the facility. Especially helpful when you have multiple repairs going through your shop

Cons:

The accounting end of the software has a ton of details. So be sure it's set up properly, otherwise you'll have a heck of a time balancing your books.

Verified

Reviewer

Automotive

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Needs Updates