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Shop Boss vs Shopmonkey

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Updated February 27, 2026

Shop Boss vs Shopmonkey: Which is best for you?

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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$199.00

per month

$199.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Third-Party Integrations
4.83
Financial Management
4.58
Labor Rates
4.57
See All
Customer Database
5.0
Maintenance Scheduling
4.92
Customer History
4.82
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Integrations
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Pros / Cons
  • I liked Shop Boss for its intuitive interface, strong repair order management, and seamless parts integration.
  • Poor customer support that can worsen issues, and sometimes confusing features like scheduling, despite appreciating its comprehensive reporting.
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  • Quite seemless throughtout the initial process until payment and i think it is quite secure and their support system is great.
  • The team did not have the foresight to start the invoice numbers in SM at a different number than the invoices in QB, so we had a big mess the first month of performance.
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Ease-of-Use
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5
Value for Money
4.3/ 5
Highest performing feature
in the comparison
4.5/ 5
Customer Support
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5
Functionality
4.3/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad