Crowded 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Crowded

4.3

(29)

Pricing

Starting at $49.00 per month

About Crowded

Designed for nonprofit organizations and financial institutions, Crowded is a cloud-based mobile banking solution that helps manage expenses, tax reporting, outstanding payments and more. The platform offers various features such as fund collection requests, reimbursement management and credit card payments. The solution also offers a mobile application for Android and iOS devices.

Crowded Screenshots

Crowded Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Essentials

Pricing available upon request

Plan includes:

$0 Checking account fees
$0 digital cards
$0 mobile check deposit
Free account opening
2 admin seats
No min balances
Unlimited contacts
Dues collection management
Custom donation pages
Access to mobile app

Pro

$49.00

per month

Plan includes:

Form 990-N or 990-EZ submission
2 Sub Accounts
Priority 24/7 customer support via email
Bulk add & redeem funds
Contact Upload
Up to 5 admin seats
Recurring Payments for Collect
Export transactions

Custom

Pricing available upon request

Plan includes:

Crowded Compliance Suite, including 990 Form submission for all chapters
Discounted fees
Unlimited Sub Accounts
National HQ dashboard with auto-compliance checks
Dedicated Account Manager
Custom Spend Restrictions
Tax-exempt status reinstatement

Crowded Features

Popular features found in Mobile Banking
Bill Payment
Digital Wallet
Mobile Access
Online Banking
Transaction Monitoring
More features of Crowded
ACH Payment Processing
Activity Dashboard
Activity Tracking
API
Audit Management
Authentication
Biometrics
Cash Management
Chat/Messaging
Compliance Management
Compliance Tracking
Core Banking
Corporate Banking
Credit Card Processing
Customer Accounts
Electronic Funds Transfer
Electronic Payments
Financial Management
Fraud Detection
Live Chat
Mobile Alerts
P2P Payments
Real-Time Monitoring
Role-Based Permissions
Secure Login
Third-Party Integrations
Transaction History
Two-Factor Authentication
User Management

Crowded Integrations

PayPal

OTTO SPORT AI

WISE

Cash App

QuickBooks Online

Venmo

See all 13 integrations

Crowded User Reviews

Overall Rating

4.3

Ratings Breakdown

69%

14%

Secondary Ratings

Ease of Use

4.6

Value for money

4.2

Customer support

4.2

Functionality

4.2

Have you used Crowded and would like to share your experience with others?

Michael G.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

Love Crowded

Amazing experience with Crowded and I highly recommend them to anyone running a charitable cause or campaign.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Crowded offers exceptional support and simplifies our accounting while keeping it well-organized and segregated. Our teams operate more efficiently with features like physical per diem cards and digital cards, ultimately reducing barriers in our projects.

Cons:

While Crowded is outstanding, I do wish the donation collection interface for donors was more user-friendly, and that we could embed widgets on our websites. This might be for security reasons to combat fraud, but one can always hope!

Joseph C.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 12 months

Reviewed August 2025

Supportive Team & Seamless Platform Experience

My overall experience with Crowded has been excellent. The platform is easy to use, and the team goes above and beyond to support and highlight their users’ work. [sensitive content hidden] in particular has been amazing — responsive, encouraging, and genuinely invested in helping us succeed. It feels great to work with a company that celebrates community impact while making everything simple and efficient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Working with Crowded has been nothing short of amazing. The platform is intuitive, efficient, and makes it easy to connect and share meaningful work. [sensitive content hidden]has been incredibly supportive — not only responsive but genuinely invested in helping showcase the impact we’re making at Just Chicago Group. I truly appreciate how they celebrate and uplift their users’ projects, and I’m excited to keep building with them. Highly recommend Crowded to any organization looking to amplify their reach and engage their community in an authentic way.

Cons:

I wish there was a main branch or presence in Chicago, but I know they’re a growing startup and hopefully that’s something for the future. Overall, nothing major — they’re truly great!

Reasons for choosing Crowded

Crowded provides a more personalized experience, stronger community support, and better tools to showcase our work. The team genuinely cares about our success, which set them apart from GoFundMe, Kickstarter, and Indiegogo.

Reasons for switching to Crowded

Crowded offers a more user-friendly platform, better support, and stronger community engagement than GoFundMe.

Vendor Response

This means so much—thank you for the kind words. We're really glad Crowded has been a helpful, supportive space for your team, and that it's made it easier to share the impact you're creating. It's always our goal to make things intuitive and meaningful, so hearing this affirms a lot. We’re also especially grateful for your shoutout to the team—it’s clear how dedicated you are to your work, and it’s a privilege to be part of that journey. Excited to keep building with you!

Replied September 2025

Jay W.

Verified reviewer

Philanthropy

51-200 employees

Used daily for less than 6 months

Reviewed February 2026

Phi Gamma Delta Psi Mu Chapter

I have liked the experience so far, we just switched over around a month ago and the switching process we used from LegFi to Crowded made the experience easy with the use of customer support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Value for money, Customer support, payments, reliability, ease of use, the people that set up booths at conventions.

Cons:

If the app was a little more based around showing the active balance of members instead of showing the entirety of collections, it would be a tad more centralized.

Reasons for choosing Crowded

I was in the free trial and wanted to see how Crowded would pan out.

Reasons for switching to Crowded

Pricing and features that LegFi was implementing, also customer support was very poor.

Robert P.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed May 2025

What started off promising has become a waste of time.

What started off as a good company for a nonprofit has become a nightmare. The service has some great features and I wish I can say they outweigh the issues with the operations of the company but they don't. Messing with a non-profits money, not knowing how to handle fraud and double billing the nonprofit all while taking a week or more to resolve each makes it not worth the time of our origination. Paying processing fees though a local bank where we get same day resolution for issues like fraud and more is worth not having to spend days teaching a banking tech company how to do their job. I would NEVER recommend this company to anyone. The fact they are wanting customers to pay $65 per month for "Pro" Plan is ridiculous. There are other companies you can link to an actual bank and get the same services for free. plus their "Priority 24/7 customer service" is with a company they must contract with who really can't help. They always say they have past it onto the team and then you hear back once a day until they figure out what to do to help. We had both the essential (free) plan and the paid pro plan but saw no difference in service. To top it all off you will never be able to talk to anyone. Our account with Crowded is remaining open while we make sure all fundraising companies have our new banking information and then it will be closed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great tools for fundraising and easy to understand set up. We really liked the option of digital cards and per-diem card.

Cons:

Customer service is ridiculous. We had fraudulent charges and they didn't know how to handle them. We had to talk to Visa, the charter bank and then Crowded again to explain what they needed to do. It still took over a week. They gave us free access to the $65 per month Pro plan which includes 24/7 support. We had an issue and it still took a week to resolve. You are can NEVER talk to anyone. Email only and whoever they hired to run the email is not who actually helps you fix the issues you may have so you get an email a day, if you're lucky, even if you reply right away to them about a question. They also froze our account for an unpaid invoice that they never sent. It was a net 30 charge and our accounting never got the invoice. To top it off, we could only pay the invoice with our account which was frozen. We had to explain to them that we are unable to pay with a frozen account. Once they unfroze the account and we were able to pay what we were told we owed (still did not get an invoice after asking 10 times over a week timeframe), they left the account alone. 5 day after that they finally send the invoice but then "auto charge" us for the same invoice. Problem after problem

Vendor Response

We really appreciate you taking the time to lay all this out—and we’re truly sorry for how frustrating your experience has been. You’re absolutely right to expect better, especially when it comes to fraud handling, billing clarity, and support responsiveness. The fact that things dragged out for over a week and you couldn’t get a straight answer is not okay. We’re actively working on cleaning up those exact issues—faster fraud response, clearer invoicing, and more direct access to real help, not just email hand-offs. If you’re open to talking things through or need anything while you transition away, please reach out to us directly at support@crowded.me—someone from our leadership team will make sure you’re taken care of.

Replied May 2025

Connor G.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for less than 6 months

Reviewed February 2026

Phi Gamma Delta at College of Charleston

Overall experience has been positive. New to crowded and I am looking forward to exploring all it has to offer for my org.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pretty simple to use, the ability to issue expense cards to any contact, and easy to track cash inflows and outflows.

Cons:

No phyisical check books, fees for transfers. I write a good amount of checks for my organization and would love a checkbook for my account.

Reasons for switching to Crowded

Expensive fees and subscription made it dificult

Tara L.

Verified reviewer

Hospitality

201-500 employees

Used daily for less than 2 years

Review source

Reviewed July 2025

Thank You From Raquette Lake Camps!

Crowded has been an incredible asset to our business, especially in managing the unique demands of our seasonal operations. Their platform has made payroll seamless, helping us onboard and pay staff efficiently during our busiest times. In addition, their integrated credit card processing has allowed us to easily collect payments from customers, streamlining transactions and improving our overall cash flow. With Crowded, we’ve been able to focus more on delivering a great experience and less on administrative headaches.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Incredibly user-friendly platform and outstanding customer service. Can be used anywhere from a desktop computer to a mobile app.

Cons:

N/A

Reasons for switching to Crowded

Managing wisely was extremely time consuming us and we did not receive the customer support we needed.

Vendor Response

Hi Tara! Thank you for sharing such a detailed and thoughtful review! It’s awesome to hear how Crowded has helped you navigate the ups and downs of seasonal staffing—especially with payroll and onboarding during those hectic stretches. We're also glad the credit card processing tools have made a real impact on your cash flow. Knowing that we’ve helped take some admin weight off your shoulders means a lot to us. And we're especially proud that our support team could offer the responsiveness you were missing before. Thanks again for trusting us—we're excited to keep supporting your growth!

Replied July 2025

Gloria S.

Verified reviewer

Food & Beverages

201-500 employees

Used monthly for less than 12 months

Review source

Reviewed May 2025

Learn It and Earn It!

I really like this platform a lot! It helps me to keep our association's records straight, and Oren Shalita has been a godsend as I learn the Crowded account!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is an excellent tool for financial reporting. Accuracy is on point, logging in is easy, leaving little room for error.

Cons:

Learning all the processes and what's available is a bit hard. I also think we need a bit better response time from your reps, because it's all by email and a bit time consuming.

Reasons for switching to Crowded

ANFP mandated all state Chapters to switch to this financial platform.

Vendor Response

Hey Gloria! Thanks for the love—and for keeping it real. We’re so glad Crowded’s helping you stay on top of your association’s finances. That’s what it’s all about. Totally hear you on the learning curve and the email-only support. We know it can be a bit of a slog, and we’re actively working on faster ways to get help when you need it. Also—huge shoutout to Oren. He’ll be pumped to hear he made a difference. 🙌

Replied May 2025

Jorge V.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2025

Mostly pleased

Mostly good - professional and courteous

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer support has been great as timely.

Cons:

Fees on fundraising are a bit annoying for our members - we keep getting negative feedback on that front

Reasons for switching to Crowded

We wanted to provide individual accounts for chapters

Vendor Response

Thanks for the feedback! Great to hear things have been running smoothly since the switch—and that our support team’s had your back. We know the fundraising fees aren’t ideal for every setup, and we’re actively looking into better options. Appreciate you making the leap from Chase and trusting us with your chapters!

Replied May 2025

Ronald H.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Reviewed February 2026

Fast easy setup

Very easy to use. As long as you have all the documentation. Very fast and easy to set up. Able to get debit cards issued for Admin, per diem and single use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is super easy to use and is packed with help in use. Create donation campaigns, links provided, just copy/paste where you need them.

Cons:

I really do not see any cons at this time. Everything was so fast and easy. Setting up a donation campaign using AI to assist is a breeze!

Reasons for choosing Crowded

The integration of the donation campaigns

Christopher M.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used weekly for free trial

Reviewed February 2026

Get with Crowded today!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really enjoy the flexibility of the platform. Everything is pretty user friendly. The features that are going to be of most benefit to our organization are easy dues collections, as well as easy account ownership transfers. I also like the fact that the Essentials plan doesn't have a flat fee to use it. There are only costs to certain activities that are based on use, such as if you need physical debit cards or the merchant fees associated with taking payments.

Cons:

Some of the desired features, such as sub-accounts and recurring payments, are only offered on the pro plan.

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