Shore 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Shore

4.1

(36)

Pricing

Starting at €49.90 per month

About Shore

Shore is a cloud-based online booking solution for small, midsize, and large businesses. It caters to industries such as beauty, health, food service, sports, automotive, cleaning, coaching, training, and crafts. It enables users to manage multiple appointments, customer relationships, create marketing campaigns, and handle payment processing.

Features include online appointment booking through websites or social media platforms like Instagram, automatic SMS and email reminders, notifications of appointment cancellation or rescheduling, data import from external sources, and the ability to send personalized newsletters.

Shore also offers cloud-based calendar synchronization, personally branded booking sites, a customer database, and financial management.

It also provides integration with a mobile iPad POS system, which includes live reporting, an intelligent inventory management system, automated accounting, and digital receipts. Along with the POS software, it is also possible to buy the corresponding hardware.

Shore is offered subscription pricing. Support is offered via phone, online chat, email, and help center.

Shore Screenshots

Shore Pricing and Plans

Starting price: €49.90 per month

Free Trial

Free Version

Booking

€49.90

flat rate, per month

Plan includes:

Bookings via Instagram
Customer Database
Customer Feedback
Customer Groups
Email Reminders
Google Calendar Sync
Individual Support and Hotline
Insights
Mobile App for Ios & Android
Online Booking on the Website

Booking & Marketing

€69.00

flat rate, per month

Plan includes:

Automated Emails
Birthday Reminder
Bookings via Instagram
Customer Database
Customer Feedback
Customer Groups
Email Newsletters
Email Reminders
Google Ads Management
Google Calendar Sync

POS

€49.90

flat rate, per month

No plan information available

All-in-One

€119.90

flat rate, per month

No plan information available

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Shore Features

Popular features found in iPad POS
Credit Card Processing
Customer Accounts
Discount Management
Employee Management
Inventory Tracking
Loyalty Program
Point of Sale (POS)
Real-Time Data
Sales Reports
Table Management
More features of Shore
Access Controls/Permissions
Accounting Integration
Activities Booking
Activity Dashboard
Alerts/Notifications
API
Appointment Management
Appointment Scheduling
Attendance Tracking
Automated Scheduling
Availability Indicator
Availability Management
Barcode Recognition
Booking Management
Booking Notes
Booth Rental Management
Calendar Management
Calendar Sync
Cash Management
Client Database
Client Management
Client Profiles
Confirmations/Reminders
Contact Database
CRM
Customer Database
Customer History
Customer Mobile App
Customer Support
Customizable Branding
Data Import/Export
Electronic Payments
Electronic Signature
Email Marketing
Email Reminders
Employee Database
Event Management
For Barbershops
For Medical Spas
For Salons and Spas
Gift Card Management
Group Reservations
Group Scheduling
Inventory Management
Kitchen/Menu Management
Marketing Automation
Membership Management
Messaging
Mobile Access
Mobile Alerts
Multi-Language
Multi-Location
Online Booking
Online Payments
Online Time Clock
Partial Payments
Payment Processing
Pricing Management
Product Catalog
Promotions Management
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Recurring Appointments
Reminders
Reporting/Analytics
Reporting & Statistics
Rescheduling
Reservations Management
Retail Inventory Management
Returns Management
Room Booking
Schedule Distribution
Scheduling
Self Check-In/Check-Out
Shift Swapping
SMS Marketing
SMS Messaging
SMS Reminders
Social Media Integration
SSL Security
Stock Management
Task Scheduling
Third-Party Integrations
Touch Screen
Transaction History
Treatment Packages
Wait List Management
Website Integration

Shore Integrations

Meta for Business

Instagram

Microsoft Outlook

Google Calendar

Google Maps

Shore User Reviews

Overall Rating

4.1

Ratings Breakdown

67%

17%

Secondary Ratings

Ease of Use

4.0

Value for money

3.8

Customer support

4.0

Functionality

3.6

Diana O.

Verified reviewer

Used other for less than 6 months

Review source

Reviewed July 2018

Charged for service never recieved

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Salesperson was nice and did a good job selling the product. Web design team was prompt in returning emails.

Cons:

I was recommended this product by an esteemed person during a seminar and I wish I'd never signed up. I paid a discounted price for the initial sign up due to a "promotion" during the seminar for a website and paid in advance for a logo design as well. I was never contacted about a logo design, and the website team didn't seem to understand my concept at all. They did not capture my salon culture even though I created a pinterest board and gave them my Instagram and Facebook links. Months have gone by and I have yet to be contacted about a logo design and my website never went live. I was charged months ago for these services that I have yet to receive and they continue to bill ne for services non existent. Customer service is almost non existent with them claiming to have called me about the issue, yet my phone records prove otherwise. I have asked for a refund many times and I keep getting ignored Don't waste your time and money.

Josephine A.

Verified reviewer

E-Learning

Self-Employed

Used daily for less than 12 months

Review source

Reviewed July 2019

Smooth & Beautiful User Experience + User Interface

I used the free trial early in 2018 and tested it again just last month, and WOW there has been major upgrades to make it the easiest to use (in my opinion) booking software in the market for now. It's just missing 2 key features that are keeping me from making the jump over from Acuity. Shore's dashboard, menu, and overall navigation are very easy to use and doesn't require a high learning curve. The entire interface is quite beautifully arranged in a modern, clean way so it doesn't feel overloaded or cluttered for such a feature-rich software. It's got all the bells and whistles in a neat package that will be useful for most SMB owners. What I mean is: you don't need to buy digital marketing software and text (SMS) services, and whatever digital service you need to reach new audiences separately. Shore has the key functionalities of those features built into their system. I'm currently paying extra for digital marketing (ConvertKit) and text functionality (Twilio), which balloon my operating costs (their services are priced based on size of customer base; more customers = higher $ subscription). With Shore alone, you could probably easily save $50+/month (i.e., booking, digital marketing, SMS communication). Again, if/when Shore includes a class package option and allows customers to book multiple appointments at a time, I'm switching over.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Clean, bright, and modern interface -Easy to navigate (easiest to use imo in the current market) -Email newsletter/marketing with tagging and segmentation tools -Customer database w/extra profile features -Text reminder function -AMAZING dashboard with reporting/insight tools for business analysis -Responsive client support

Cons:

Two features that would make Shore the go-to booking software for me is: 1) to have a class package option, as many of my customers like to buy packages at a discounted price; and 2) to allow the customer to book more than 1 appointment at a time.

Carl A.

Used daily for less than 2 years

Review source

Reviewed June 2018

waste of money. Very poor software and service. Using shore has made my life hell

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing to like other than our clients giving us another thing to talk about whilst in the barber chair

Cons:

Where do I start? The practicality of the software is shocking. The fact that all I've ever asked for is for my clients to have a login on the app they designed for us so when they book an appointment they don't have to fill in there details every time is poor and they can't in a year and a half resolve the problem. Then there's the being able to have me and my colleague on different time slots. How hard is it to have one barber operating 20-minute slots and one 30 minute slots. Also after a year and half my account manager only just tells me how appointments can be canceled by the client after months of asking. Lastly, there's the shore app keeps kicking me and my colleague out so every time we go to check our appointments we have to log back in. Not good customer service neither I've requested on numerous occasions that things be organized better on my app and website with no luck in getting it right. All in all a complete waste of my time and money I had been better off using another provider like Booksy or cue junky. The only thing that would make me happy now is being compensated for my horrible experience so I can set up my booking service elsewhere

Vendor Response

Hello Mr. Allain, We would like to apologize and we're sorry to hear you're that your unsatisfied with our product and service. We always try to implement our customer's feature requests, but unfortunately it is not possible to realize every request immediately. We are still in contact with you regarding your issues with the Shore business app. Please contact us if you are still unhappy with your website or app and we'll try to find solutions as quick as possible. We're looking forward to hearing from you. Kind regards, Your Customer Relations Team

Replied June 2018

Sergio S.

Verified reviewer

Consumer Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed September 2019

Exceptional Product, Even Better Service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software fits my needs, and I have never had any customer complaints regarding ease of use. I run a very busy private hairstyling business in NYC, and with customers paying $100 plus for men's haircuts, you can expect a very picky/particular clientele. With that said, everyone finds the system easy to use and book, even with multiple booking types. My representative, has been extremely accommodating. He was always quick to respond and is very knowledgable about the product. I couldn't ask for better customer service.

Cons:

Nothing to add to this category, I am very pleased with the service.

Vendor Response

Dear Sergio, thank you for your positive feedback! Best regards, the Shore team

Replied January 2021

Debbie I.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2020

Update

Positive. Gratitude.Supported. Productive. Looking forward to our future 👍 together. [SENSITIVE CONTENT HIDDEN] are fantastic.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I feel I worked with [SENSITIVE CONTENT HIDDEN] to make unique booking system in 2017. Shore team have continued to support, update, help us evolve our business and survive Covid19. Our team has grown over the years and Shore have made this possible.

Cons:

Sometimes we’d like to customise areas, that are on the template.

Reasons for switching to Shore

We wanted an app and a better system.

Vendor Response

Dear Debbie, thank you very much for your feedback! Best regards, the Shore Team

Replied January 2021

Verified

Reviewer

Used daily for less than 12 months

Review source

Reviewed February 2018

It's average at best.

Not very much.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Visually it is nice. If your needs are simple this may work for you. Getting the account set up was nice and easy.

Cons:

The Scheduling section is uncooperative. Keeps changing dates and time. When contacting customer support they indicated it is a known issue and thus no resolution. This left me unable to take advantage of this feature, and since scheduling clients is a large part of my business this made this software ultimately useless for me.

Vendor Response

Hello! Thank you for your feedback. Unfortunately you're rating us anonymously, which makes it impossible for us to actually react to your feedback. We'd like to get in contact with you about the scheduling error you're having. Please contact us via service@shore.com or phone call to (424) 342-8890. We're looking forward to hearing from you! Kind regards, Your Shore Relations Team

Replied April 2018

Anne M.

Hospitality

2-10 employees

Used other for less than 6 months

Review source

Reviewed May 2018

SCAM BUYER BEWARE

Nothing. I learned to watch out for scam artist companies more than usual.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Shore was easy to navigate to see that the software does not meet necessary criteria for my business.

Cons:

I initially tried Shore as a booking software for my business. I was on a two-week free trial. In order to try shore plus, the software that actually allows you to see what your buying, you have to add your credit card info, or so I thought. I also thought I signed up on a monthly basis. There was an option to pay for the year or to pay per month. Or so it seemed. After trying shore plus for two days and realizing this software was not for me I contacted customer service. Customer service told me that I had signed up for a year and they were not going to cancel my account! I think it is ridiculous that I am being charged for a service I am never going to use. I saw nowhere that said I was signing up for a year. I would NEVER have done that. Why would I sign up for a year to try a service? Especially when I thought I was still on a two-week free trial. Shores must be hard up for money to keep someone paying for something they will never use! Dont bother with this company they will waste your time and steal your money.

Vendor Response

Hello Anne, thank you for your feedback. We're sorry that you are unhappy with our services. As a potential customer you were given the opportunity to start a free trial for 15 days to get to know our product and its many features. During or after the 15-days trial, you can choose to click on ¿upgrade now¿ to buy different packages of our solution. When you have purchased a package, the duration of the contract is 12 months with auto-renewal (unless you have cancelled the contract before the end of the agreed contract duration). Before paying, you can choose between monthly and annual payment and there¿s an overview before finalizing the purchase in which it explicitly states, "Contract duration - 12 months" and "payment cycle - annual" or "payment cycle - monthly." If you have any further questions, please contact our customer support team. Kind regards, Your Customer Relations Team

Replied May 2018

Michail K.

Cosmetics

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

Hi, I use Calender since3 Years ago , I do a GOOD & MORE Business with this Service. I LOVE IT

I use Shore Calender since 3 Years ago , I do a GOOD & MORE Business with this Service. I LOVE IT

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

EASY & FAST Hi, I use Calender since3 Years ago , I do a GOOD & MORE Business with this Service. I LOVE IT

Cons:

I do more MONEY with this Service THANK YOU SOO MUCH Hi, I use Calender since3 Years ago , I do a GOOD & MORE Business with this Service. I LOVE IT

Vendor Response

Hello Michail! we're excited that you're so happy with Shore! Thank you for your kind words! We wish you the very best for the future and we are looking forward to a long lasting and successfull partnership! Kind regards, Your Shore Relations Team

Replied April 2018

Charles J.

Verified reviewer

Machinery

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

Best of it’s kind on the Market.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Saves tons of time! Customers can book, cancel, and rebook all without my assistance 24/7. I can view the activity and have booking stats as well.

Cons:

Had a problem with the time slots. That would seem to be a thing of the past. As a health care provider, customizing appointment times for patients without cheating them can be challenging .

Paul Andrew D.

Verified reviewer

Used weekly for less than 6 months

Review source

Reviewed April 2018

Fantastic service, brilliant features, great value!

I help clients by building and upgrading their websites. This is a fantastic booking solution at a price-point all my clients can afford that greatly enhances the service I provide.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Shore is brilliant value for money. It's a great product that is improving every week! Customer service has been fantastic in helping implement and to learn the Shore system, which is packed with features essential to any modern business requiring online booking.

Cons:

Shore is lacking some features that many of its (admittedly pricier) competitors have, especially around detailed analytics or reviews integration. It can also take a while to get to grips with the many menus. Fortunately, their customer services has been A+ in helping us to get set up and there are new features and updates rolling out constantly.

Vendor Response

Hi Paul! Thank you so much for your positive feedback! We're glad to hear that you are happy with Shore our services. We are looking forward to continuing our successful business relationship! Kind regards, Your Shore Relations Team

Replied May 2018

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